Intercom vs TrueDialog

Starting Price

$49.00/month

$79.00/month

Best For

Intercom has over 30,000 paying customers all over the globe including larger companies like New Relic, Sothebys, and Shopify, and smaller companies like Airtable and Coda.

Enterprise & Business Customers, Call Centers, Customer Support, SMS Marketing, Higher Education, Retail/eTail, QSR, Travel & Entertainment, Franchise, CPG, Banking, Developer API.

Rating


4.5 / 5
(615)


5 / 5
(10)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Product Features

Not provided by vendor
  • check 2-Way Messaging
  • check Contact Management
  • check Mass Texting
  • check Message Personalization
  • check MMS
  • check Mobile Coupons
  • check Mobile Keywords
  • check Polls/Voting
  • check Reporting/Analytics
  • check Scheduled Messaging
  • check Shortcodes
  • check Text-to-Win

Screenshots

View 5 screenshots 130096 thumb
View 5 screenshots 81195 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intercom vs TrueDialog

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