Intercom vs Twilio

Starting Price

$49.00/month

Not provided by vendor

Best For

Intercom has over 30,000 paying customers all over the globe including larger companies like New Relic, Sothebys, and Shopify, and smaller companies like Airtable and Coda.

Not provided by vendor

Rating


4.5 / 5
(615)


4.5 / 5
(181)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

Not provided by vendor
  • check 2-Way Messaging
  • check Contact Management
  • check Mass Texting
  • check Message Personalization
  • check MMS
  • check Mobile Coupons
  • check Mobile Keywords
  • check Polls/Voting
  • check Reporting/Analytics
  • check Scheduled Messaging
  • check Shortcodes
  • check Text-to-Win

Screenshots

View 5 screenshots 130096 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intercom vs Twilio

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