Agile CRM vs Intercom

Rating


4 / 5
(318)


4.5 / 5
(545)

Starting Price

$8.99/month/user

$49.00/month

Best For

Small to medium size businesses that require sales, marketing and service automation

Intercom has 17,000 paying customers all over the globe, ranging from startups like General Assembly, ZenPayroll and Invision, to public companies like Ancestry.com, New Relic and Shopify.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close 2-Way Messaging
  • check Contact Management
  • close Mass Texting
  • close Message Personalization
  • close MMS
  • check Mobile Coupons
  • check Mobile Keywords
  • close Polls/Voting
  • check Reporting/Analytics
  • check Scheduled Messaging
  • close Shortcodes
  • close Text-to-Win
Not provided by vendor

Screenshots

View 5 screenshots 17221 thumb
View 5 screenshots 130096 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Agile CRM vs Intercom

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