# Best Social Listening Tools Software 2026 | Capterra > Find the top Social Listening Tools software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/social-listening-tools-software/ --- # Best Social Listening Tools Software ## Brandwatch Rating: 4.2 out of 5 (255 reviews) Profile: [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Understand your customers, brand, and market with Brandwatch’s advanced social listening and consumer intelligence platform. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.4 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Year Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Social Media Monitoring: 4.2 rating - Multi-Channel Data Collection: 3.7 rating - Sentiment Analysis: 3.7 rating - Reporting/Analytics: 3.7 rating #### Lowest rated features - Social Media Integration: 3.6 rating - Engagement Tracking: 2.5 rating - Performance Metrics: 3.3 rating - Trend Analysis: 3.5 rating ### Gallery tab Ease of use: 4.1 out of 5 (255 reviews) #### Related review snippet Reviewer: Flynn M. Reviewer details: Sports, 51-200 employees Published: April 29, 2026 > "The ability to build custom queries and dashboards is a major strength, allowing you to tailor insights specifically to your campaigns or reporting needs." ### Integrations tab Brandwatch connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/277011/Brandwatch/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - OneDrive: 4.5 rating - Shopify: 4.5 rating - Box: 4.4 rating - Zendesk Suite: 4.4 rating - Bitly: 4.8 rating - Salesforce Service Cloud: 4.5 rating --- ## Adobe LLM Optimizer Profile: [Adobe LLM Optimizer](https://www.capterra.com/p/10042150/Adobe-LLM-Optimizer/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Cloud-based AI software enhancing brand visibility and citations across large language models and AI-driven search engines. #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Year Free trial: No Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Multi-Channel Data Collection: Available - Social Media Monitoring: Not available - Keyword Filtering: Not available - Trend Analysis: Available - Sentiment Analysis: Available - Performance Metrics: Not available - Data Visualization: Available - Brand Tracking: Available - Negative Feedback Management: Not available - Campaign Analytics: Not available - Competitor Monitoring: Not available ### Gallery tab --- ## Agility PR Solutions Rating: 3.3 out of 5 (10 reviews) Profile: [Agility PR Solutions](https://www.capterra.com/p/93547/Agility-PR-Solutions/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Agility PR Solutions is an AI-Powered PR Platform to Optimize Your PR & Communications Workflows. #### Rating breakdown - Ease of Use: 3.3 out of 5 - Customer Service: 3.0 out of 5 - Features: 3.3 out of 5 - Value for Money: 3.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: No Free demo: Yes ### Features tab #### Most popular features - Reporting/Analytics: Available - Multi-Channel Data Collection: Not available - Social Media Monitoring: Available - Keyword Filtering: Not available - Trend Analysis: Available - Sentiment Analysis: Available - Performance Metrics: Available - Data Visualization: Available - Brand Tracking: Not available - Negative Feedback Management: Not available - Campaign Analytics: Available - Competitor Monitoring: Not available ### Gallery tab Ease of use: 3.3 out of 5 (10 reviews) --- ## YouScan Rating: 4.9 out of 5 (120 reviews) Profile: [YouScan](https://www.capterra.com/p/173036/YouScan/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $499.00 Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Multi-Channel Data Collection: 4.9 rating - Social Media Monitoring: 4.8 rating - Reporting/Analytics: 4.6 rating - Keyword Filtering: 4.7 rating #### Lowest rated features - Sentiment Analysis: 4.1 rating - Trend Analysis: 4.5 rating - Engagement Tracking: 4.6 rating - Campaign Analytics: 4.5 rating #### Feature-related review snippet Reviewer: Maryna M. Reviewer details: Computer Software, 51-200 employees Published: January 9, 2023 > "Our overall experience is positive: we chose this vendor due to the product's functionality." ### Gallery tab Ease of use: 4.8 out of 5 (120 reviews) #### Related review snippet Reviewer: Ann S. Reviewer details: Research, 11-50 employees Published: April 15, 2026 > "The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients." ### Integrations tab YouScan connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/173036/YouScan/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.3 rating - Instagram: 4.3 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Meta for Business: 4.0 rating - Twitter/X: 4.5 rating --- ## Agorapulse Rating: 4.6 out of 5 (713 reviews) Profile: [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and efficient interface - Streamlined team coordination tools Cons: - Recurring technical glitches - Cumbersome multimedia management #### Starting price Starting price: $69.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Multi-Account Management: 4.5 rating - Brand Tracking: 5.0 rating - Social Media Monitoring: 5.0 rating - Reporting/Analytics: 4.0 rating #### Lowest rated features - Trend Analysis: 3.0 rating - Social Media Integration: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Civil Engineering, 201-500 employees Published: October 22, 2021 > "The platform's interface is very intuitive and responsive" ### Gallery tab Ease of use: 4.6 out of 5 (713 reviews) #### Related review snippet Reviewer: Lincoln G. Reviewer details: Internet, 11-50 employees Published: January 6, 2026 > "I think the best thing about this tool is the ability to schedule your social media so effectively and the additional analytic tools are a game changer. When you're looking for a tool that unifies your inbox and enhances your collaboration agora, pulse is definitely the way to go" ### Integrations tab Agorapulse connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/123971/Agorapulse/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Canva: 4.3 rating - Google Analytics 360: 4.7 rating - Instagram: 4.1 rating - Meta for Business: 4.0 rating #### Integrations-related review snippet Reviewer: Laurence P. Reviewer details: Food & Beverages, 51-200 employees Published: October 6, 2021 > "All tools in this space tend to struggle with the different API capabilities of the different social networks but Agora has the most features of all the tools that we've used including HubSpot and SproutSocial." --- ## Sprout Social Rating: 4.4 out of 5 (607 reviews) Profile: [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Sprout Social offers social media engagement, publishing, analytics, listening and reporting solutions for leading agencies and brands. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive multi-platform management - Intuitive and clean design Cons: - High cost for features - Recurring technical glitches #### Starting price Starting price: $199.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.4 rating - Social Media Integration: 4.4 rating - Multi-Account Management: 4.5 rating - Performance Metrics: 4.0 rating #### Lowest rated features - Trend Analysis: 2.5 rating - Engagement Tracking: 3.3 rating - API: 3.0 rating - Social Media Monitoring: 3.0 rating #### Feature-related review snippet Reviewer: Evan T. Reviewer details: Sports, 11-50 employees Published: January 17, 2023 > "Sprout has a nice clear design an UI that makes it easy to navigate menus." ### Gallery tab Ease of use: 4.4 out of 5 (607 reviews) #### Related review snippet Reviewer: Zach P. Reviewer details: Education Management, 501-1,000 employees Published: February 23, 2026 > "Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage all of our social handles across several platforms." ### Integrations tab Sprout Social connects with 31+ software tools. [See all integrations](https://www.capterra.com/p/121447/Sprout-Social/#integrations) #### Most popular integrations - Google Analytics 360: 3.5 rating - Shopify: 4.5 rating - Instagram: 4.7 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.3 rating - Twitter/X: 4.3 rating - LinkedIn for Business: 4.3 rating - Glassdoor: 4.3 rating --- ## XM for Strategy & Research Rating: 4.7 out of 5 (426 reviews) Profile: [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Conduct smarter, faster research with the world's most sophisticated, easy-to-use platform. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Flexible and intuitive survey creation - Versatile and professional surveys Cons: - High and complex pricing - Cumbersome and slow navigation #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Multi-Language: 5.0 rating - Reporting/Analytics: 5.0 rating - Social Media Integration: 5.0 rating #### Feature-related review snippet Reviewer: Michael M. Reviewer details: Financial Services, 1,001-5,000 employees Published: April 27, 2023 > "Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation." ### Gallery tab Ease of use: 4.4 out of 5 (426 reviews) #### Related review snippet Reviewer: Ginger S. Reviewer details: Education Management, 201-500 employees Published: July 10, 2025 > "Mostly I and my team used it for collecting basic data, however, when I had the opportunity to use it for research data collection, I was impressed with the flexibility of the settings and logic to deploy a high-level, IRB-approved survey." ### Integrations tab XM for Strategy & Research connects with 40+ software tools. [See all integrations](https://www.capterra.com/p/72396/Strategy-and-Research/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.4 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Management Consulting, 11-50 employees Published: January 14, 2021 > "As well, it integrates with Salesforce CRM." --- ## Mention Rating: 4.7 out of 5 (288 reviews) Profile: [Mention](https://www.capterra.com/p/149705/Mention/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Reputation management solution that helps businesses manage brand, market research, crisis, public relations and more. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $599.00 Pricing details: Flat Rate Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Keyword Filtering: 4.8 rating - Brand Tracking: 4.6 rating - Performance Metrics: 4.6 rating - Sentiment Analysis: 4.3 rating #### Lowest rated features - Dashboard: 4.0 rating - Trend Analysis: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (288 reviews) #### Related review snippet Reviewer: Enes Ç. Reviewer details: Information Technology and Services, 201-500 employees Published: January 15, 2025 > "They have the most comprehensive data resources; you can also classify your reports and feeds according to your needs." ### Integrations tab Mention connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/149705/Mention/#integrations) #### Most popular integrations - Slack: 4.0 rating - Zapier: 4.7 rating - Geckoboard: 4.7 rating --- ## Reputation Rating: 4.4 out of 5 (184 reviews) Profile: [Reputation](https://www.capterra.com/p/167624/Reputation-com/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Reputration management tool that helps teams convert customer feedback & comments into actionable feedback to manage brand reputation. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Social Media Monitoring: 5.0 rating - Reporting/Analytics: 4.8 rating - Data Import/Export: 4.7 rating - Performance Metrics: 5.0 rating #### Lowest rated features - Data Visualization: 4.0 rating - Multi-Channel Data Collection: 4.5 rating - API: 5.0 rating - Content Publishing Options: 5.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (184 reviews) #### Related review snippet Reviewer: Mor L. Reviewer details: Information Technology and Services, 51-200 employees Published: January 8, 2025 > "I liked the success of Reputation in collecting and classifying reviews from all platforms, it simplifies for us to focus on knowing customer trends on each platform independently and formulating appropriate responses efficiently." ### Integrations tab Reputation connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/167624/Reputation-com/#integrations) #### Most popular integrations - Dynamics 365: 4.4 rating - HubSpot CRM: 4.5 rating - Meta for Business: 5.0 rating - Microsoft Power BI: 4.6 rating - AdvancedMD EHR: 3.6 rating - Entrata: 4.6 rating - Salesforce Platform: 2.0 rating - CDK Global: 4.1 rating - Experity: 4.3 rating --- ## ReviewTrackers Rating: 4.7 out of 5 (172 reviews) Profile: [ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Year Free trial: No Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Multi-Channel Data Collection: Available - Social Media Monitoring: Available - Keyword Filtering: Not available - Trend Analysis: Available - Sentiment Analysis: Available - Performance Metrics: Available - Data Visualization: Available - Brand Tracking: Available - Negative Feedback Management: Available - Campaign Analytics: Available - Competitor Monitoring: Not available #### Feature-related review snippet Reviewer: Ryan M. Reviewer details: Hospitality, 1,001-5,000 employees Published: August 23, 2023 > "We love that ReviewTrackers is easy to initially set up and its non-complicated functionality is a huge bonus. " ### Gallery tab Ease of use: 4.7 out of 5 (172 reviews) #### Related review snippet Reviewer: Liezel T. Reviewer details: Hospitality, 201-500 employees Published: December 3, 2024 > "What I like most about ReviewTrackers is you can easily search for reviews/feedback based on timeline/date range." ### Integrations tab ReviewTrackers connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/140801/ReviewTrackers/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Zapier: 4.7 rating - Tableau: 4.6 rating - OpenTable: 4.7 rating - Brandwatch: 4.2 rating - Google My Business Review Manager: 4.7 rating - Talkwalker: 4.4 rating --- ## RecurPost Rating: 4.7 out of 5 (170 reviews) Profile: [RecurPost](https://www.capterra.com/p/186683/RecurPost/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Track comments and mentions in one inbox and understand what people say about your brand across platforms. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $9.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Alyson R. Reviewer details: Photography, 1-10 employees Published: June 15, 2022 > "It saves me time, mental energy and is a fantastic value for the money." ### Features tab #### Highest rated features - Brand Tracking: 5.0 rating - Multi-Account Management: 5.0 rating - Reporting/Analytics: 5.0 rating - Social Media Monitoring: 5.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (170 reviews) #### Related review snippet Reviewer: Gudrun M. Reviewer details: Alternative Medicine, Self-employed Published: March 9, 2026 > "It was a steep learning curve in the beginning, but the team is exceptional in helping out." ### Integrations tab RecurPost connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/186683/RecurPost/#integrations) #### Most popular integrations - Instagram: 4.7 rating - Zapier: 4.7 rating - Meta for Business: 3.0 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - Google My Business Post Scheduler: 4.6 rating --- ## facelift Rating: 4.4 out of 5 (131 reviews) Profile: [facelift](https://www.capterra.com/p/150410/facelift/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Facelift is a world-leading Social Media Management Tool that enables you to monitor your brand perception and share of voice. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €1199.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Social Media Integration: 4.8 rating - Social Media Monitoring: 4.7 rating - Multi-Account Management: 4.5 rating - Campaign Analytics: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (131 reviews) #### Related review snippet Reviewer: Thomas S. Reviewer details: Marketing and Advertising, 501-1,000 employees Published: August 1, 2024 > "The tool facilitates planning and discussion with the client, who also has access to the tool." ### Integrations tab facelift connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/150410/facelift/#integrations) #### Most popular integrations - WhatsApp: 4.7 rating - WordPress: 4.6 rating - Google Analytics 360: 4.7 rating - Instagram: 5.0 rating - Meta for Business: 5.0 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.7 rating - YouTube: 4.7 rating - Pinterest: 4.7 rating --- ## Oktopost Rating: 4.5 out of 5 (110 reviews) Profile: [Oktopost](https://www.capterra.com/p/247569/Oktopost/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Oktopost is a B2B social engagement suite that supports modern data-driven organizations. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Multi-Account Management: 5.0 rating - Social Media Integration: 5.0 rating - Reporting/Analytics: 4.5 rating - Engagement Tracking: 5.0 rating #### Lowest rated features - Data Visualization: 4.0 rating - Multi-Channel Data Collection: 5.0 rating #### Feature-related review snippet Reviewer: Sreenivasulu M. Reviewer details: Computer Software, Self-employed Published: June 16, 2021 > "I can easily interact with the interface and it is very easy to use." ### Gallery tab Ease of use: 4.5 out of 5 (110 reviews) #### Related review snippet Reviewer: Justin S. Reviewer details: Information Technology and Services, 51-200 employees Published: January 7, 2026 > "What I liked most about Oktopost was its strong focus on B2B social media, especially the ability to tie social activity directly to pipeline and revenue." ### Integrations tab Oktopost connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/247569/Oktopost/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.0 rating - WordPress: 4.6 rating - Google Analytics 360: 4.0 rating - HubSpot Marketing Hub: 5.0 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating #### Integrations-related review snippet Reviewer: Dominic Y. Reviewer details: Financial Services, 1,001-5,000 employees Published: October 29, 2025 > "We’ve been using Oktopost now for over 5 years and have it integrated with our CRM and automation platform." --- ## Meltwater Rating: 4.0 out of 5 (96 reviews) Profile: [Meltwater](https://www.capterra.com/p/123153/Meltwater/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Meltwater offers intuitive, customisable monitoring dashboards where you can track conversations in real-time. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 3.7 out of 5 - Features: 4.0 out of 5 - Value for Money: 3.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Dashboard: 4.0 rating - Reporting/Analytics: 3.7 rating - Social Media Integration: 4.0 rating - Competitor Monitoring: 3.5 rating #### Lowest rated features - AI/Machine Learning: 4.0 rating - Data Import/Export: 4.0 rating - Data Visualization: 4.0 rating #### Feature-related review snippet Reviewer: Marina C. Reviewer details: Internet, 1-10 employees Published: July 31, 2023 > "My experience has been very good, this platform is very detailed and precise, and its control panel is very complete and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (96 reviews) #### Related review snippet Reviewer: Karly A. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: November 22, 2024 > "The social listening / social media analysis tool was helpful (before we switched products)!" --- ## Sprinklr Rating: 4.3 out of 5 (91 reviews) Profile: [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Leverage actionable insights with Sprinklr's AI-powered social listening for enterprises—all on a single Unified-CXM platform. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $249.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Campaign Analytics: 5.0 rating - Engagement Tracking: 5.0 rating - Social Media Monitoring: 5.0 rating - Performance Metrics: 5.0 rating #### Lowest rated features - Alerts/Notifications: 3.0 rating - Social Media Integration: 4.0 rating - Reporting/Analytics: 5.0 rating ### Gallery tab Ease of use: 3.9 out of 5 (91 reviews) #### Related review snippet Reviewer: Junior T. Reviewer details: Accounting, 51-200 employees Published: December 24, 2025 > "Sprinklr is highly regarded for enterprise-scale social and CX management, with strong analyst recognition and feature depth, but it often criticized for usability, cost, and suitability outside of large-scale operations." ### Integrations tab Sprinklr connects with 53+ software tools. [See all integrations](https://www.capterra.com/p/131274/Sprinklr-Platform/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Shopify: 4.5 rating - HubSpot Marketing Hub: 4.5 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.0 rating - Microsoft Power BI: 4.6 rating - Twitter/X: 3.0 rating - Salesforce Service Cloud: 5.0 rating - Marketo Engage: 4.3 rating --- ## Cision Rating: 3.8 out of 5 (89 reviews) Profile: [Cision](https://www.capterra.com/p/129611/Cision/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Cision is a leading global provider of earned media management software and services to PR and marketing communications professionals. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 3.7 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Audience Engagement: 5.0 rating - Campaign Analytics: 4.0 rating #### Feature-related review snippet Reviewer: Luis S. Reviewer details: Automotive, 5,001-10,000 employees Published: October 19, 2021 > "Very useful and easy to use, the dashboards and powerBI tools make it easy to customize" ### Gallery tab Ease of use: 3.8 out of 5 (89 reviews) #### Related review snippet Reviewer: Karly A. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: October 23, 2024 > "I'm overall happy with the product, but we had a lot of issues with set up and integration." --- ## Infegy Atlas Rating: 4.6 out of 5 (83 reviews) Profile: [Infegy Atlas](https://www.capterra.com/p/124219/Infegy-Atlas/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Harness actionable insights, market trends, and consumer feedback from the deluge of social voices with Infegy Atlas. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Social Media Monitoring: 4.4 rating - Keyword Filtering: 4.4 rating - Multi-Channel Data Collection: 4.4 rating - Trend Analysis: 4.3 rating #### Lowest rated features - Reporting/Analytics: 3.8 rating - Audience Analytics: 4.0 rating - Sentiment Analysis: 4.0 rating - Dashboard: 4.4 rating #### Feature-related review snippet Reviewer: Kari B. Reviewer details: Market Research, 10,001+ employees Published: May 1, 2024 > "Infegy Atlas impresses with its swift delivery of insightful visuals and its comprehensive query builder that allows for an expansive search across various topics." ### Gallery tab Ease of use: 4.4 out of 5 (83 reviews) #### Related review snippet Reviewer: Kari B. Reviewer details: Market Research, 10,001+ employees Published: May 1, 2024 > "Infegy Atlas impresses with its swift delivery of insightful visuals and its comprehensive query builder that allows for an expansive search across various topics." --- ## Sked Social Rating: 4.4 out of 5 (77 reviews) Profile: [Sked Social](https://www.capterra.com/p/210659/Sked-Social/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Uncover brand sentiment, understand your audience, and outpace competitors with AI-driven insight. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Multi-Channel Data Collection: Available - Social Media Monitoring: Available - Keyword Filtering: Not available - Trend Analysis: Available - Sentiment Analysis: Available - Performance Metrics: Available - Data Visualization: Available - Brand Tracking: Available - Negative Feedback Management: Not available - Campaign Analytics: Available - Competitor Monitoring: Available ### Gallery tab Ease of use: 4.5 out of 5 (77 reviews) #### Related review snippet Reviewer: Paige S. Reviewer details: Marketing and Advertising, 1-10 employees Published: October 1, 2024 > "Sked allows you to easily manage multiple social media accounts across multiple platforms: Instagram, TikTok, Facebook etc." ### Integrations tab Sked Social connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/210659/Sked-Social/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Canva: 4.5 rating - Zapier: 5.0 rating - Frontify: 4.8 rating --- ## Iconosquare Rating: 4.4 out of 5 (69 reviews) Profile: [Iconosquare](https://www.capterra.com/p/166110/Iconosquare/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Powerful analytics and listening tool for social media marketers. Analyze, schedule and report, all from one easy-to-use dashboard. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €33.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Campaign Analytics: 5.0 rating - Social Media Integration: 5.0 rating - Reporting/Analytics: 4.0 rating - Dashboard: 3.0 rating #### Feature-related review snippet Reviewer: Mallory G. Reviewer details: Marketing and Advertising, 1-10 employees Published: September 23, 2025 > "I love the layout of this platform, how easy and effective it is to organize media and social campaigns, and the overall user experience." ### Gallery tab Ease of use: 4.5 out of 5 (69 reviews) #### Related review snippet Reviewer: Benoit W. Reviewer details: Electrical/Electronic Manufacturing, 10,001+ employees Published: October 9, 2025 > "From automated monthly performance reports to real-time engagement insights, Iconosquare helps us stay on top of our social media impact and make data-driven decisions that align with our global growth objectives. Whether it's supporting Quarterly Digital Performance Reviews or enhancing campaign visibility, Iconosquare consistently delivers actionable insights that elevate our digital presence." ### Integrations tab Iconosquare connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/166110/Iconosquare/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - OneDrive: 5.0 rating - Zapier: 4.7 rating - Adobe Express: 4.6 rating #### Integrations-related review snippet Reviewer: Eliannore B. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: September 23, 2025 > "Overall it is a great start for social media management, but it is limited, and could use more AI integration." --- ## Bunker DB Analytics Rating: 4.5 out of 5 (50 reviews) Profile: [Bunker DB Analytics](https://www.capterra.com/p/251823/Bunker-DB-analytics/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get Bunker DB as your teammate and understand the potential of all your data in a simple and clear way. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $999.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Data Visualization: 4.7 rating - Social Media Monitoring: 4.4 rating - Reporting/Analytics: 4.6 rating - Multi-Channel Data Collection: 4.4 rating #### Lowest rated features - Social Media Integration: 4.7 rating - Performance Metrics: 4.8 rating - Engagement Tracking: 5.0 rating - Keyword Filtering: 5.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (50 reviews) ### Integrations tab Bunker DB Analytics connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/251823/Bunker-DB-analytics/#integrations) #### Most popular integrations - Google Analytics 360: 5.0 rating - Zapier: 4.0 rating - Meta for Business: 4.4 rating - Microsoft Power BI: 4.6 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - Intercom: 4.5 rating - Google Ads: 5.0 rating - TikTok: 4.6 rating --- ## Locobuzz Rating: 4.3 out of 5 (44 reviews) Profile: [Locobuzz](https://www.capterra.com/p/183967/Locobuzz/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? The Unified Customer Experience Management Platform #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $399.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Multi-Channel Data Collection: Available - Social Media Monitoring: Available - Keyword Filtering: Not available - Trend Analysis: Available - Sentiment Analysis: Available - Performance Metrics: Available - Data Visualization: Available - Brand Tracking: Available - Negative Feedback Management: Available - Campaign Analytics: Available - Competitor Monitoring: Available #### Feature-related review snippet Reviewer: mohammed P. Reviewer details: Furniture, 1,001-5,000 employees Published: March 1, 2023 > "the user interface is very good and its very easy to set the sentimental for the cases" ### Gallery tab Ease of use: 4.3 out of 5 (44 reviews) #### Related review snippet Reviewer: mohammed P. Reviewer details: Furniture, 1,001-5,000 employees Published: March 1, 2023 > "the user interface is very good and its very easy to set the sentimental for the cases" --- ## Determ Rating: 4.4 out of 5 (39 reviews) Profile: [Determ](https://www.capterra.com/p/154479/Determ/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? A media monitoring and social listening tool with real-time global coverage, advanced brand analytics, and market insights. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.0 rating - Multi-Channel Data Collection: 3.5 rating - Dashboard: 4.0 rating - Competitor Monitoring: 3.0 rating #### Lowest rated features - Data Visualization: 3.0 rating - Sentiment Analysis: 3.0 rating - Social Media Monitoring: 3.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (39 reviews) #### Related review snippet Reviewer: Wesley Kirui K. Reviewer details: Marketing and Advertising, 1-10 employees Published: August 12, 2022 > "Customer service is top-notch, whenever faced with a challenge, it takes 0-10 minutes for it to be solved by Mediatoolkit's customer service which is great as problems tend to come in when pressure is huge." ### Integrations tab Determ connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/154479/Determ/#integrations) #### Most popular integrations - Slack: 3.0 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Gøran M. Reviewer details: Computer Games, 1-10 employees Published: January 28, 2022 > "Integration of this tool to fit our needs was very easy." --- ## Mentionlytics Rating: 4.7 out of 5 (38 reviews) Profile: [Mentionlytics](https://www.capterra.com/p/149226/Mentionlytics/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Listen, analyze, report. A complete Web & Social Media Monitoring solution to manage Mentions to your brand. Data Quality & Quantity. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Social Media Monitoring: 4.8 rating - Engagement Tracking: 4.6 rating - Multi-Account Management: 4.6 rating - Dashboard: 4.0 rating #### Lowest rated features - Reporting/Analytics: 3.6 rating - Sentiment Analysis: 3.8 rating - Multi-Channel Data Collection: 4.0 rating - Performance Metrics: 4.2 rating #### Feature-related review snippet Reviewer: Konstantinos G. Reviewer details: Chemicals, 10,001+ employees Published: September 18, 2023 > "The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool." ### Gallery tab Ease of use: 4.7 out of 5 (38 reviews) #### Related review snippet Reviewer: Konstantinos G. Reviewer details: Chemicals, 10,001+ employees Published: September 18, 2023 > "The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool." ### Integrations tab Mentionlytics connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/149226/Mentionlytics/#integrations) #### Most popular integrations - Slack: 4.7 rating - Hootsuite: 5.0 rating - Looker: 4.5 rating --- ## Emplifi Social Marketing Cloud Rating: 4.2 out of 5 (38 reviews) Profile: [Emplifi Social Marketing Cloud](https://www.capterra.com/p/226549/Socialbakers-Analytics-Plus/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The end-to-end Social Marketing Cloud for modern Enterprise and Commercial brands. Listening & community management powered by AI. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.4 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $200.00 Pricing details: Per Feature, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Multi-Channel Data Collection: Available - Social Media Monitoring: Available - Keyword Filtering: Available - Trend Analysis: Available - Sentiment Analysis: Available - Performance Metrics: Available - Data Visualization: Available - Brand Tracking: Available - Negative Feedback Management: Available - Campaign Analytics: Available - Competitor Monitoring: Available #### Feature-related review snippet Reviewer: iliana S. Reviewer details: Telecommunications, 201-500 employees Published: September 10, 2020 > "I like that it's easy to use, the interface is simple and intutituve." ### Gallery tab Ease of use: 4.2 out of 5 (38 reviews) #### Related review snippet Reviewer: iliana S. Reviewer details: Telecommunications, 201-500 employees Published: September 10, 2020 > "I like that it's easy to use, the interface is simple and intutituve." ### Integrations tab Emplifi Social Marketing Cloud connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/226549/Socialbakers-Analytics-Plus/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Microsoft PowerPoint: 4.7 rating - Microsoft Excel: 4.8 rating - Google Analytics 360: 4.7 rating - Instagram: 4.7 rating - Meta for Business: 4.4 rating - Tableau: 4.6 rating - Twitter/X: 4.5 rating --- ## Adhook Rating: 4.8 out of 5 (29 reviews) Profile: [Adhook](https://www.capterra.com/p/182826/Adhook/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Plan, publish, analyze, moderate posts & campaigns, and coordinate collaboration across teams with adhook. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Multi-Account Management: 5.0 rating - Social Media Integration: 5.0 rating - Social Media Monitoring: 5.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (29 reviews) #### Related review snippet Reviewer: Maria F. Reviewer details: Think Tanks, 11-50 employees Published: March 30, 2023 > "Value for money is one of the best platforms I have worked with in the past 6 years. As I said, customer support is amazing and invaluable in this case." ### Integrations tab Adhook connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/182826/Adhook/#integrations) #### Most popular integrations - GitHub: 4.8 rating - Zapier: 4.0 rating - Amazon S3: 4.7 rating - MongoDB: 4.7 rating - PostgreSQL: 4.6 rating - Android 11: 4.6 rating - Landbot: 4.4 rating - iOS14: 4.6 rating - Angular: 4.6 rating --- Page 1 of 3 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (124) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Audience Analytics Brand Tracking Campaign Analytics Competitor Monitoring Data Visualization Generative AI Hashtag Tracking Keyword Filtering Multi-Channel Data Collection Negative Feedback Management Performance Metrics Reporting/Analytics Sentiment Analysis Social Media Monitoring Trend Analysis Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Social Media Monitoring Software](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools Software](https://www.capterra.com/social-media-analytics-tools-software/)[Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Social Media Marketing Software](https://www.capterra.com/social-media-marketing-software/)[Influencer Marketing Software](https://www.capterra.com/influencer-marketing-software/)[Review Management Software](https://www.capterra.com/review-management-software/)[Reputation Management Software](https://www.capterra.com/reputation-management-software/)[Public Relations Software](https://www.capterra.com/public-relations-software/)