--- title: "Best Social Media Monitoring Software 2026 | Capterra" description: "Find the top Social Media Monitoring software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/social-media-monitoring-software/" page_type: "category" language: "en" --- # Best Social Media Monitoring Software ## Brandwatch Rating: 4.2 out of 5 (255 reviews) Profile: [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Brandwatch’s Social Media Monitoring tools track mentions, trends, and crises in real-time to protect your brand across Meta, X, TikTok #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.4 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Year Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Sentiment Analysis: 4.3 rating - Social Media Integration: 4.2 rating - Reporting & Statistics: 4.5 rating - Automated Publishing: 4.8 rating #### Lowest rated features - Multi-Channel Data Collection: 3.0 rating - Influencer Tracking: 3.3 rating - Social Listening: 3.8 rating - Customer Engagement: 3.8 rating ### Gallery tab Ease of use: 4.1 out of 5 (255 reviews) #### Related review snippet Reviewer: Flynn M. Reviewer details: Sports, 51-200 employees Published: April 29, 2026 > "The ability to build custom queries and dashboards is a major strength, allowing you to tailor insights specifically to your campaigns or reporting needs." ### Integrations tab Brandwatch connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/277011/Brandwatch/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - OneDrive: 4.5 rating - Shopify: 4.5 rating - Box: 4.4 rating - Zendesk Suite: 4.4 rating - Bitly: 4.8 rating - Salesforce Service Cloud: 4.5 rating --- ## Hibu Rating: 4.2 out of 5 (102 reviews) Profile: [Hibu](https://www.capterra.com/p/207701/Hibu/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Social media management that helps local businesses post consistently, boost engagement, and strengthen their online presence. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $449.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Sentiment Analysis: Not available - Social Media Integration: Available - Content Management: Available - Multi-Channel Data Collection: Not available - Performance Metrics: Available - Customer Engagement: Available - Engagement Tracking: Available - Campaign Analytics: Available - Reporting & Statistics: Available - Dashboard: Available - Reputation Management: Available - Customizable Reports: Not available ### Gallery tab Ease of use: 4.1 out of 5 (102 reviews) #### Related review snippet Reviewer: Taylor B. Reviewer details: Hospitality, 1-10 employees Published: May 13, 2026 > "It’s shiny and convoluted data that makes a brand new business feel like they’re doing something enterprise and allows Hibu to direct strategy calls and make favorable callouts to themselves, instead of giving transparent acces to." --- ## CivicPlus Social Media Archiving Rating: 4.9 out of 5 (11 reviews) Profile: [CivicPlus Social Media Archiving](https://www.capterra.com/p/147628/ArchiveSocial/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based social media archive solution that helps organizations with compliance regulation, records management, data capture & more. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Sentiment Analysis: Available - Social Media Integration: Available - Content Management: Available - Multi-Channel Data Collection: Not available - Performance Metrics: Not available - Customer Engagement: Available - Engagement Tracking: Available - Campaign Analytics: Available - Reporting & Statistics: Available - Dashboard: Available - Reputation Management: Not available - Customizable Reports: Available ### Gallery tab Ease of use: 4.9 out of 5 (11 reviews) ### Integrations tab CivicPlus Social Media Archiving connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/147628/ArchiveSocial/#integrations) #### Most popular integrations - Instagram: 4.7 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Vimeo: 4.6 rating - YouTube: 4.7 rating - TikTok: 4.6 rating - Pinterest: 4.7 rating --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Ontic Rating: 5.0 out of 5 (2 reviews) Profile: [Ontic](https://www.capterra.com/p/204326/Ontic/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Monitor social, open web, dark web, and fringe sources for threats tied to your people, places, assets, and cases. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 5.0 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature, Per Year Free trial: No Free demo: No ### Features tab #### Highest rated features - Access Controls/Permissions: 5.0 rating - Dashboard: 5.0 rating - Social Listening: 5.0 rating - Sentiment Analysis: 4.0 rating ### Gallery tab Ease of use: 5.0 out of 5 (2 reviews) ### Integrations tab Ontic connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/204326/Ontic/#integrations) #### Most popular integrations - Slack: 4.7 rating - Greenhouse: 4.5 rating - ServiceNow: 4.5 rating - AlertMedia: 4.8 rating - Workday Workforce Management: 4.5 rating - CLEAR: 4.7 rating - LexisNexis Public Records: 5.0 rating --- ## Iconosquare Rating: 4.4 out of 5 (69 reviews) Profile: [Iconosquare](https://www.capterra.com/p/166110/Iconosquare/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Powerful analytics & monitoring platform for social media marketers. Analyze, schedule and report, all from one easy-to-use dashboard. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €33.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Engagement Tracking: 4.8 rating - Campaign Analytics: 4.6 rating - Performance Metrics: 5.0 rating - Automated Publishing: 4.7 rating #### Lowest rated features - Social Listening: 2.0 rating - Dashboard: 3.7 rating - Trend Analysis: 3.7 rating - Keyword Tracking: 4.0 rating #### Feature-related review snippet Reviewer: Mallory G. Reviewer details: Marketing and Advertising, 1-10 employees Published: September 23, 2025 > "I love the layout of this platform, how easy and effective it is to organize media and social campaigns, and the overall user experience." ### Gallery tab Ease of use: 4.5 out of 5 (69 reviews) #### Related review snippet Reviewer: Benoit W. Reviewer details: Electrical/Electronic Manufacturing, 10,001+ employees Published: October 9, 2025 > "From automated monthly performance reports to real-time engagement insights, Iconosquare helps us stay on top of our social media impact and make data-driven decisions that align with our global growth objectives. Whether it's supporting Quarterly Digital Performance Reviews or enhancing campaign visibility, Iconosquare consistently delivers actionable insights that elevate our digital presence." ### Integrations tab Iconosquare connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/166110/Iconosquare/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - OneDrive: 5.0 rating - Zapier: 4.7 rating - Adobe Express: 4.6 rating #### Integrations-related review snippet Reviewer: Eliannore B. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: September 23, 2025 > "Overall it is a great start for social media management, but it is limited, and could use more AI integration." --- ## Resolver Rating: 4.4 out of 5 (80 reviews) Profile: [Resolver](https://www.capterra.com/p/147599/Resolver/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Resolver’s Social Listening Service delivers timely, actionable insights to protect organizations from the risks that matter. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10000.00 Pricing details: Per Year Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Approval Process Control: 4.5 rating - Dashboard: 4.5 rating - Performance Metrics: 4.5 rating - Real-Time Notifications: 4.0 rating #### Lowest rated features - Access Controls/Permissions: 5.0 rating - Activity Tracking: 5.0 rating - Customizable Reports: 5.0 rating - Workflow Management: 5.0 rating #### Feature-related review snippet Reviewer: Ziad Y. Reviewer details: Utilities, 1,001-5,000 employees Published: November 18, 2024 > "I like the high degree of customisation and the user-friendly interface and the ability to build custom templates and portals." ### Gallery tab Ease of use: 4.4 out of 5 (80 reviews) #### Related review snippet Reviewer: KRISANPAL S. Reviewer details: Business Supplies and Equipment, Self-employed Published: October 14, 2025 > "Its report generating feature is very good and beneficial. If you are from the IT field then resolver helps you a lot in valuable management, cyber threats tracking or policy compliance. But like every tool it also has some weaknesses and one of its disadvantages is that its price can be a bit costly for small or startup companies. And training is also required for this because its features are of very advanced level but if you get trained with it then it becomes very beneficial and smooth for you." ### Integrations tab Resolver connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/147599/Resolver/#integrations) #### Most popular integrations - Slack: 4.7 rating - Jira: 4.4 rating - Zendesk Suite: 4.4 rating - Microsoft Azure: 4.6 rating - Workday HCM: 4.5 rating - Okta: 4.7 rating - ServiceNow: 3.0 rating - Workato: 4.6 rating - Proteus: 4.3 rating --- ## Brand24 Rating: 4.7 out of 5 (255 reviews) Profile: [Brand24](https://www.capterra.com/p/149054/Brand24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Brand24 is a social media monitoring tool that allows you to collect, analyze, and manage brand mentions on social media. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $199.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Social Listening: 4.7 rating - Keyword Tracking: 4.4 rating - Reporting & Statistics: 4.7 rating - Multi-Channel Data Collection: 4.6 rating #### Lowest rated features - Customizable Reports: 4.0 rating - Sentiment Analysis: 4.2 rating - Performance Metrics: 4.3 rating - Dashboard: 4.4 rating #### Feature-related review snippet Reviewer: Katia Z. Reviewer details: Online Media, 11-50 employees Published: July 10, 2024 > "The graphs it presents are very clear and easy to read." ### Gallery tab Ease of use: 4.7 out of 5 (255 reviews) #### Related review snippet Reviewer: Kuba D. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: March 30, 2026 > "Brand24 allows us to catch authentic stories from daily workshops and meetings, which we call "Moments of Power."" ### Integrations tab Brand24 connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/149054/Brand24/#integrations) #### Most popular integrations - Slack: 5.0 rating --- ## YouScan Rating: 4.9 out of 5 (124 reviews) Profile: [YouScan](https://www.capterra.com/p/173036/YouScan/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $499.00 Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Multi-Channel Data Collection: 4.8 rating - Social Listening: 4.8 rating - Performance Metrics: 4.7 rating - Engagement Tracking: 4.6 rating #### Lowest rated features - Customizable Reports: 4.3 rating - Influencer Tracking: 4.3 rating - Sentiment Analysis: 4.5 rating - Campaign Analytics: 4.6 rating #### Feature-related review snippet Reviewer: Maryna M. Reviewer details: Computer Software, 51-200 employees Published: January 9, 2023 > "Our overall experience is positive: we chose this vendor due to the product's functionality." ### Gallery tab Ease of use: 4.8 out of 5 (124 reviews) #### Related review snippet Reviewer: Ann S. Reviewer details: Research, 11-50 employees Published: April 15, 2026 > "The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients." ### Integrations tab YouScan connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/173036/YouScan/#integrations) #### Most popular integrations - Microsoft Teams: 4.3 rating - Freshdesk: 4.5 rating - Sprout Social: 4.4 rating - HubSpot Service Hub: 4.4 rating - Lumen by Talkwalker: 4.0 rating - Zendesk AI: 4.6 rating - Lovable: 4.5 rating - Slack - Creatio --- ## Trello Rating: 4.5 out of 5 (23,608 reviews) Profile: [Trello](https://www.capterra.com/p/211559/Trello/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Keep your launches smooth and your communication clear by using Trello to see which tasks are on track, and which content is up next. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive real-time team collaboration - Versatile multi-purpose organization tool Cons: - Overwhelming and inconsistent notifications - Limited granular access and security #### Starting price Starting price: $5.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Workflow Management: 4.8 rating - Activity Tracking: 5.0 rating - Real-Time Notifications: 3.7 rating - Commenting/Notes: 4.5 rating #### Lowest rated features - Access Controls/Permissions: 4.0 rating - API: 5.0 rating - Content Management: 5.0 rating #### Feature-related review snippet Reviewer: Petru T. Reviewer details: Information Technology and Services, 51-200 employees Published: June 23, 2026 > "What I like most about Trello is how fast it can organize and turn thoughts into something visual ,structured with KPI monitoring systems in place." ### Gallery tab Ease of use: 4.5 out of 5 (23,608 reviews) #### Related review snippet Reviewer: Tom L. Reviewer details: Information Technology and Services, 11-50 employees Published: March 19, 2026 > "Useful collaboration tool for the marketing team to manage our content and comms calendar - the calendar power up in particular is easy to manage within the team, and share across the wider business to give visibility on our activity" ### Integrations tab Trello connects with 112+ software tools. [See all integrations](https://www.capterra.com/p/211559/Trello/#integrations) #### Most popular integrations - Slack: 4.6 rating - Jira: 4.6 rating - Google Calendar: 4.6 rating - Zapier: 4.7 rating - Jotform: 4.7 rating - Hubstaff: 4.5 rating #### Integrations-related review snippet Reviewer: Mustafa A. Reviewer details: Civic & Social Organization, Self-employed Published: April 14, 2026 > "I also appreciate the 'Power-Ups' which allow for seamless integration with other tools like Google Drive and Slack, and the Butler automation feature helps save time on repetitive tasks" --- ## monday.com AI Work Platform Rating: 4.6 out of 5 (6,106 reviews) Profile: [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? On monday.com, you can monitor all of your social media campaigns on drag-and-drop dashboards you can customize for your needs. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive project tracking tools - Highly customizable workflow management Cons: - High and complex pricing structure - Frequent bugs and glitches #### Starting price Starting price: $9.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Activity Tracking: 3.5 rating - Dashboard: 5.0 rating - Social Media Integration: 5.0 rating - Email Alerts: 4.0 rating #### Lowest rated features - Content Library: 2.0 rating - Content Management: 2.0 rating - Campaign Management: 3.0 rating - Performance Metrics: 3.0 rating #### Feature-related review snippet Reviewer: Graham B. Reviewer details: Management Consulting, 1-10 employees Published: May 5, 2026 > "The easier and smoother interactions with information and data inputs once the web pages content has been built and ready for user input." ### Gallery tab Ease of use: 4.5 out of 5 (6,106 reviews) #### Related review snippet Reviewer: Lokesh K. Reviewer details: Information Technology and Services, 201-500 employees Published: May 5, 2026 > "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project lifecycles." ### Integrations tab monday.com AI Work Platform connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/147657/monday-com/#integrations) #### Most popular integrations - Slack: 4.6 rating - Jira: 4.4 rating - Zoom Workplace: 4.6 rating - Asana: 4.5 rating - Adobe Creative Cloud: 4.7 rating - Shopify: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Mental Health Care, 51-200 employees Published: January 22, 2026 > "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)." --- ## Hootsuite Rating: 4.4 out of 5 (3,803 reviews) Profile: [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Unified multi-platform management - Centralized marketing campaign management Cons: - Frequent glitches and connectivity problems - Image posting limitations #### Starting price Starting price: $399.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 4.6 rating - Content Management: 4.5 rating - Social Media Integration: 4.7 rating - Social Promotion: 4.5 rating #### Lowest rated features - Sentiment Analysis: 3.9 rating - Customer Engagement: 4.1 rating - Social Listening: 4.2 rating - Competitive Analysis: 3.8 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 18, 2025 > "The interface is also more approachable than other software i've used in the past." ### Gallery tab Ease of use: 4.3 out of 5 (3,803 reviews) #### Related review snippet Reviewer: Layla T. Reviewer details: Writing and Editing, Self-employed Published: April 28, 2026 > "Great tool for managing social media accounts all in one place, as well as scheduling posts across platforms." ### Integrations tab Hootsuite connects with 110+ software tools. [See all integrations](https://www.capterra.com/p/121701/HootSuite/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Box: 4.4 rating - Constant Contact: 4.3 rating - Nimble: 4.4 rating - Microsoft Viva Engage: 4.2 rating - JIRA Service Management: 4.5 rating #### Integrations-related review snippet Reviewer: erica K. Reviewer details: Real Estate, 1-10 employees Published: February 2, 2024 > "so many integrations and the AI tools are outstanding" --- ## BigSpy Rating: 4.8 out of 5 (2,485 reviews) Profile: [BigSpy](https://www.capterra.com/p/203036/BigSpy/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Ad spy tool for people to draw creative inspirations for their new marketing campaigns. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Strategic diGital marketing support - Comprehensive competitor ad intelligence Cons: - High cost and limited free access - Upfront payment barriers #### Starting price Starting price: $9.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Content Library: 4.7 rating - Activity Tracking: 4.7 rating - Sentiment Analysis: 4.6 rating - Social Listening: 4.6 rating #### Lowest rated features - Dashboard: 4.2 rating - Competitive Analysis: 4.5 rating - Filtering: 4.6 rating #### Feature-related review snippet Reviewer: DENIS I. Reviewer details: Internet, Self-employed Published: October 21, 2024 > "User-friendly interface that allows quick access to relevant information." ### Gallery tab Ease of use: 4.7 out of 5 (2,485 reviews) #### Related review snippet Reviewer: Kent C. Reviewer details: Accounting, Self-employed Published: March 27, 2026 > "The keyword search and filtering options make it easy to find advertisers in specific industries, especially for niches like coaching, courses, and online education." --- ## Agorapulse Rating: 4.6 out of 5 (713 reviews) Profile: [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and streamlined interface - Efficient multi-user teamwork Cons: - Recurring glitches and instability - Limitations in media publishing #### Starting price Starting price: $69.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 4.5 rating - Content Management: 4.4 rating - Social Listening: 4.4 rating - Customer Engagement: 4.3 rating #### Lowest rated features - Engagement Tracking: 3.9 rating - Campaign Analytics: 4.2 rating - Social Media Integration: 4.3 rating - Activity Tracking: 3.7 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Civil Engineering, 201-500 employees Published: October 22, 2021 > "The platform's interface is very intuitive and responsive" ### Gallery tab Ease of use: 4.6 out of 5 (713 reviews) #### Related review snippet Reviewer: Lincoln G. Reviewer details: Internet, 11-50 employees Published: January 6, 2026 > "I think the best thing about this tool is the ability to schedule your social media so effectively and the additional analytic tools are a game changer. When you're looking for a tool that unifies your inbox and enhances your collaboration agora, pulse is definitely the way to go" ### Integrations tab Agorapulse connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/123971/Agorapulse/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Canva: 4.3 rating - Google Analytics 360: 4.7 rating - Instagram: 4.1 rating - Meta for Business: 4.0 rating #### Integrations-related review snippet Reviewer: Laurence P. Reviewer details: Food & Beverages, 51-200 employees Published: October 6, 2021 > "All tools in this space tend to struggle with the different API capabilities of the different social networks but Agora has the most features of all the tools that we've used including HubSpot and SproutSocial." --- ## Sprout Social Rating: 4.4 out of 5 (608 reviews) Profile: [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Track social activity across multiple networks and profiles in a unified social inbox | Try Sprout Free #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive social management tools - Intuitive and clean design Cons: - High cost for features - Recurring technical glitches #### Starting price Starting price: $199.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 4.8 rating - Content Management: 4.4 rating - Social Media Integration: 4.7 rating - Performance Metrics: 4.4 rating #### Lowest rated features - Sentiment Analysis: 1.0 rating - Social Listening: 1.0 rating - Trend Analysis: 2.5 rating - Customizable Reports: 3.0 rating #### Feature-related review snippet Reviewer: Sergio R. Reviewer details: Individual & Family Services, 11-50 employees Published: July 22, 2026 > "I am impressed by the friendly interface of Sprout Social." ### Gallery tab Ease of use: 4.4 out of 5 (608 reviews) #### Related review snippet Reviewer: Zach P. Reviewer details: Education Management, 501-1,000 employees Published: February 23, 2026 > "Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage all of our social handles across several platforms." ### Integrations tab Sprout Social connects with 30+ software tools. [See all integrations](https://www.capterra.com/p/121447/Sprout-Social/#integrations) #### Most popular integrations - Google Analytics 360: 4.0 rating - Shopify: 4.5 rating - Instagram: 4.7 rating - HubSpot CRM: 5.0 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.3 rating - Twitter/X: 4.3 rating - LinkedIn for Business: 4.3 rating - Pinterest: 4.7 rating --- ## Agile CRM Rating: 4.1 out of 5 (525 reviews) Profile: [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Versatile marketing automation features - All-in-one customer management platform Cons: - Frequent technical problems and glitches - Unreliable and limited email management #### Starting price Starting price: $8.99 Pricing details: Per Feature Free trial: Yes Free demo: No ### Features tab #### Most popular features - Sentiment Analysis: Available - Social Media Integration: Available - Content Management: Available - Multi-Channel Data Collection: Not available - Performance Metrics: Available - Customer Engagement: Not available - Engagement Tracking: Available - Campaign Analytics: Not available - Reporting & Statistics: Available - Dashboard: Available - Reputation Management: Not available - Customizable Reports: Available #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Hospital & Health Care, 201-500 employees Published: May 23, 2023 > "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile accessibility, and secure cloud storage." ### Gallery tab Ease of use: 4.0 out of 5 (525 reviews) #### Related review snippet Reviewer: Muadzam S. Reviewer details: Restaurants, 201-500 employees Published: November 20, 2025 > "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform." ### Integrations tab Agile CRM connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/135148/Agile-CRM/#integrations) #### Most popular integrations - Shopify: 4.5 rating - Stripe: 4.6 rating - Zapier: 4.7 rating - QuickBooks Online Advanced: 4.4 rating - SendGrid: 4.2 rating - RingCX: 4.2 rating - Wufoo: 4.4 rating - Stripe Billing: 4.7 rating - Plivo: 4.3 rating --- ## Alchemer Rating: 4.5 out of 5 (393 reviews) Profile: [Alchemer](https://www.capterra.com/p/72549/Alchemer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Alchemer, an enterprise feedback and reputation management platform with AI-powered surveys, review monitoring, and sentiment analysis. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and user-friendly platform - Comprehensive training and support resources Cons: - High and unpredictable pricing structure #### Starting price Starting price: $55.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Seán M. Reviewer details: Market Research, 1-10 employees Published: January 20, 2026 > "Alchmer is powerful and value for money. " ### Features tab #### Most popular features - Sentiment Analysis: Available - Social Media Integration: Available - Content Management: Not available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Customer Engagement: Not available - Engagement Tracking: Available - Campaign Analytics: Available - Reporting & Statistics: Available - Dashboard: Available - Reputation Management: Available - Customizable Reports: Available ### Gallery tab Ease of use: 4.5 out of 5 (393 reviews) #### Related review snippet Reviewer: Seán M. Reviewer details: Market Research, 1-10 employees Published: January 20, 2026 > "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and easy-to-use experience for our respondents, and providing accessibility and integrations that make it efficient in supporting our clients." ### Integrations tab Alchemer connects with 26+ software tools. [See all integrations](https://www.capterra.com/p/72549/Alchemer/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - Slack: 4.7 rating - Google Sheets: 4.7 rating - Google Analytics 360: 4.7 rating - Stripe: 4.6 rating - Zapier: 5.0 rating #### Integrations-related review snippet Reviewer: edna luci G. Reviewer details: Entertainment, Self-employed Published: May 8, 2023 > "The ability to integrate with other tools and platforms has been a huge plus for me." --- ## SocialPilot Rating: 4.4 out of 5 (375 reviews) Profile: [SocialPilot](https://www.capterra.com/p/144332/SocialPilot/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Social media management platform for agencies and teams — scheduling, AI content creation, inbox, analytics, and white-label reporting. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive social media control - Centralized multi-account management Cons: - Unreliable post notification system #### Starting price Starting price: $30.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 5.0 rating - Social Media Integration: 5.0 rating - Content Management: 4.5 rating - Campaign Management: 5.0 rating #### Lowest rated features - Engagement Tracking: 5.0 rating - Influencer Tracking: 5.0 rating - Performance Metrics: 5.0 rating #### Feature-related review snippet Reviewer: Julietr D. Reviewer details: E-Learning, Self-employed Published: January 28, 2025 > "Good interface - easy to use and professional." ### Gallery tab Ease of use: 4.4 out of 5 (375 reviews) #### Related review snippet Reviewer: Priyanka S. Reviewer details: Computer Software, 51-200 employees Published: December 24, 2024 > "Its user-friendly interface, easy post scheduling, and powerful analytics that help optimize our social media strategy." ### Integrations tab SocialPilot connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/144332/SocialPilot/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.7 rating - Canva: 5.0 rating - Instagram: 4.8 rating - Zapier: 4.7 rating - Meta for Business: 5.0 rating #### Integrations-related review snippet Reviewer: Ouattara B. Reviewer details: Telecommunications, 201-500 employees Published: February 21, 2023 > "Also, it is possible to integrate the majority of social networks, TikTok, Facebook, Instagram, Pinterest, and others." --- ## Mention Rating: 4.7 out of 5 (288 reviews) Profile: [Mention](https://www.capterra.com/p/149705/Mention/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Reputation management solution that helps businesses manage brand, market research, crisis, public relations and more. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $599.00 Pricing details: Flat Rate Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Social Listening: 4.5 rating - Sentiment Analysis: 4.3 rating - Performance Metrics: 4.5 rating - Influencer Tracking: 4.0 rating #### Lowest rated features - Audience Targeting: 3.0 rating - Real-Time Analytics: 4.0 rating - Reporting & Statistics: 4.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (288 reviews) #### Related review snippet Reviewer: Enes Ç. Reviewer details: Information Technology and Services, 201-500 employees Published: January 15, 2025 > "They have the most comprehensive data resources; you can also classify your reports and feeds according to your needs." ### Integrations tab Mention connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/149705/Mention/#integrations) #### Most popular integrations - Slack: 4.0 rating - Zapier: 4.7 rating - Geckoboard: 4.7 rating --- ## Eclincher Rating: 4.7 out of 5 (224 reviews) Profile: [Eclincher](https://www.capterra.com/p/147789/eClincher/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Eclincher is an AI-powered all-in-one digital marketing platform for social media, SEO, brand monitoring, and more. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $149.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 4.0 rating - Content Management: 3.5 rating - Social Media Integration: 4.0 rating - Social Promotion: 3.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (224 reviews) #### Related review snippet Reviewer: Jennet S. Reviewer details: Human Resources, 11-50 employees Published: September 20, 2022 > "Best feature is the auto post with RSS feed." ### Integrations tab Eclincher connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/147789/eClincher/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Canva: 4.7 rating - Google Analytics 360: 4.7 rating - Instagram: 4.7 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating --- ## Kontentino Rating: 4.7 out of 5 (201 reviews) Profile: [Kontentino](https://www.capterra.com/p/152937/Kontentino/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Kontentino is a collaborative social media tool that turns chaos into clarity — helping teams plan, approve, and schedule together. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Commenting/Notes: 5.0 rating - Content Management: 5.0 rating #### Feature-related review snippet Reviewer: Dominik P. Reviewer details: Information Technology and Services, 51-200 employees Published: October 7, 2025 > "Also, the interface is clean and not overwhelming." ### Gallery tab Ease of use: 4.7 out of 5 (201 reviews) #### Related review snippet Reviewer: Vanesa U. Reviewer details: Marketing and Advertising, Self-employed Published: March 9, 2026 > "The second most important thing is the actual day-to-day usage and management of all the profiles, content, posts, comments, and workflows. And after genuinely using almost everything the market has to offer, I’ve had the best experience with Kontentino." ### Integrations tab Kontentino connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/152937/Kontentino/#integrations) #### Most popular integrations - Instagram: 4.7 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - YouTube: 4.7 rating - TikTok: 4.6 rating - Pinterest: 4.7 rating #### Integrations-related review snippet Reviewer: Daniel M. Reviewer details: Marketing and Advertising, 1-10 employees Published: April 27, 2023 > "It also integrates seamlessly with multiple social media platforms, allowing us to schedule and publish posts with just a few clicks." --- ## Reputation Rating: 4.4 out of 5 (184 reviews) Profile: [Reputation](https://www.capterra.com/p/167624/Reputation-com/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Reputration management tool that helps teams convert customer feedback & comments into actionable feedback to manage brand reputation. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 4.7 rating - API: 4.3 rating - Performance Metrics: 5.0 rating - Content Management: 4.0 rating #### Lowest rated features - Campaign Management: 5.0 rating - Dashboard: 5.0 rating - Multi-Channel Data Collection: 5.0 rating - Real-Time Analytics: 5.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (184 reviews) #### Related review snippet Reviewer: Mor L. Reviewer details: Information Technology and Services, 51-200 employees Published: January 8, 2025 > "I liked the success of Reputation in collecting and classifying reviews from all platforms, it simplifies for us to focus on knowing customer trends on each platform independently and formulating appropriate responses efficiently." ### Integrations tab Reputation connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/167624/Reputation-com/#integrations) #### Most popular integrations - Dynamics 365: 4.4 rating - HubSpot CRM: 4.5 rating - Meta for Business: 5.0 rating - Microsoft Power BI: 4.6 rating - AdvancedMD EHR: 3.6 rating - Entrata: 4.6 rating - Salesforce Platform: 2.0 rating - CDK Global: 4.1 rating - Experity: 4.3 rating --- ## ReviewTrackers Rating: 4.7 out of 5 (172 reviews) Profile: [ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Monitor, manage, and collaborate on responding to reviews and social mentions - all from one place. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Year Free trial: No Free demo: No ### Features tab #### Most popular features - Sentiment Analysis: Available - Social Media Integration: Available - Content Management: Not available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Customer Engagement: Available - Engagement Tracking: Available - Campaign Analytics: Available - Reporting & Statistics: Available - Dashboard: Available - Reputation Management: Available - Customizable Reports: Available #### Feature-related review snippet Reviewer: Ryan M. Reviewer details: Hospitality, 1,001-5,000 employees Published: August 23, 2023 > "We love that ReviewTrackers is easy to initially set up and its non-complicated functionality is a huge bonus. " ### Gallery tab Ease of use: 4.7 out of 5 (172 reviews) #### Related review snippet Reviewer: Liezel T. Reviewer details: Hospitality, 201-500 employees Published: December 3, 2024 > "What I like most about ReviewTrackers is you can easily search for reviews/feedback based on timeline/date range." ### Integrations tab ReviewTrackers connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/140801/ReviewTrackers/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Zapier: 4.7 rating - Tableau: 4.6 rating - OpenTable: 4.7 rating - Brandwatch: 4.2 rating - Google My Business Review Manager: 4.7 rating - Lumen by Talkwalker: 4.4 rating --- ## RecurPost Rating: 4.7 out of 5 (170 reviews) Profile: [RecurPost](https://www.capterra.com/p/186683/RecurPost/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Follow brand activity, message trends, and user reactions across platforms with clear, organized tracking. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $9.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Alyson R. Reviewer details: Photography, 1-10 employees Published: June 15, 2022 > "It saves me time, mental energy and is a fantastic value for the money." ### Features tab #### Highest rated features - Content Management: 5.0 rating - Automated Publishing: 4.8 rating - Customer Engagement: 5.0 rating - Engagement Tracking: 5.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (170 reviews) #### Related review snippet Reviewer: Gudrun M. Reviewer details: Alternative Medicine, Self-employed Published: March 9, 2026 > "It was a steep learning curve in the beginning, but the team is exceptional in helping out." ### Integrations tab RecurPost connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/186683/RecurPost/#integrations) #### Most popular integrations - Instagram: 4.7 rating - Zapier: 4.7 rating - Meta for Business: 3.0 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - Google My Business Post Scheduler: 4.6 rating --- ## Cloud Campaign Rating: 4.9 out of 5 (162 reviews) Profile: [Cloud Campaign](https://www.capterra.com/p/166130/Cloud-Campaign/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud Campaign is the infrastructure for growing agencies and software companies offering social media management to drive more revenue #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Pros: - Centralized social media organization - Efficient teamwork and support Cons: - Occasional glitches and posting errors #### Starting price Starting price: $49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Automated Publishing: 5.0 rating - Customizable Reports: 4.8 rating - Social Media Integration: 5.0 rating - Filtering: 4.7 rating #### Lowest rated features - Performance Metrics: 3.0 rating - API: 4.3 rating - Tagging: 5.0 rating - Campaign Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Amanda G. Reviewer details: Marketing and Advertising, 1-10 employees Published: April 19, 2021 > "Any time I've needed help with something, it's been a really pleasant interaction, which is not a common experience these days." ### Gallery tab Ease of use: 4.8 out of 5 (162 reviews) #### Related review snippet Reviewer: Kelsie C. Reviewer details: Construction, Self-employed Published: May 22, 2026 > "It offers strong value for the money because it saves time and reduces the manual work that usually comes with managing content, approvals, and posting schedules." ### Integrations tab Cloud Campaign connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/166130/Cloud-Campaign/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.7 rating - Canva: 4.7 rating - Google Analytics 360: 5.0 rating - Instagram: 5.0 rating - Meta for Business: 5.0 rating #### Integrations-related review snippet Reviewer: Valerie D. Reviewer details: E-Learning, 201-500 employees Published: July 3, 2023 > "The platform is very easy to use and I love the Canva integration." --- ## BuzzSumo Rating: 4.5 out of 5 (146 reviews) Profile: [BuzzSumo](https://www.capterra.com/p/177181/BuzzSumo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? See media mentions of your brand or keywords first, or when chosen sources publish. The world's most-loved content marketing software. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $199.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Content Management: 5.0 rating - Customer Engagement: 5.0 rating - Keyword Tracking: 5.0 rating - Social Media Integration: 5.0 rating #### Lowest rated features - Influencer Tracking: 5.0 rating - Social Promotion: 5.0 rating - Reporting & Statistics: 5.0 rating - Customizable Reports: 5.0 rating ### Gallery tab Ease of use: 4.4 out of 5 (146 reviews) #### Related review snippet Reviewer: Salim K. Reviewer details: Information Technology and Services, 1-10 employees Published: September 19, 2022 > "With its powerful keyword discovery, tracking competitor activity, and measurement tools, you can quickly grow your brand and reach new heights" ### Integrations tab BuzzSumo connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/177181/BuzzSumo/#integrations) #### Most popular integrations - Slack: 4.7 rating --- Page 1 of 5 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (182) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Audience Targeting [Campaign Analytics](https://www.capterra.com/social-media-monitoring-software/features/campaign-analytics/) Competitive Analysis Content Management Customer Engagement Customizable Reports [Dashboard](https://www.capterra.com/social-media-monitoring-software/features/dashboard/) [Engagement Tracking](https://www.capterra.com/social-media-monitoring-software/features/engagement-tracking/) Generative AI Impact Measurement Influencer Tracking [Keyword Tracking](https://www.capterra.com/social-media-monitoring-software/features/keyword-tracking/) [Multi-Channel Data Collection](https://www.capterra.com/social-media-monitoring-software/features/multi-channel-data-collection/) [Performance Metrics](https://www.capterra.com/social-media-monitoring-software/features/performance-metrics/) Real-Time Notifications [Reporting & Statistics](https://www.capterra.com/social-media-monitoring-software/features/reporting-statistics/) [Reporting/Analytics](https://www.capterra.com/social-media-monitoring-software/features/reporting-analytics/) Reputation Management [Sentiment Analysis](https://www.capterra.com/social-media-monitoring-software/features/sentiment-analysis/) [Social Listening](https://www.capterra.com/social-media-monitoring-software/features/social-listening/) Social Media Integration [Trend Analysis](https://www.capterra.com/social-media-monitoring-software/features/trend-analysis/) Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Social Media Marketing Software](https://www.capterra.com/social-media-marketing-software/)[Reputation Management Software](https://www.capterra.com/reputation-management-software/)[Social Media Analytics Tools Software](https://www.capterra.com/social-media-analytics-tools-software/)[Social Listening Tools Software](https://www.capterra.com/social-listening-tools-software/)[Public Relations Software](https://www.capterra.com/public-relations-software/)[Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Influencer Marketing Software](https://www.capterra.com/influencer-marketing-software/)[Review Management Software](https://www.capterra.com/review-management-software/) I'm looking for Social Media Monitoring Software that is: [Free](https://www.capterra.com/social-media-monitoring-software/s/free/)