Sprout Social vs Agile CRM

Starting Price

Not provided by vendor

$8.99/month/user

Best For

Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools.

Small to medium size businesses that require sales, marketing and service automation

Rating


4.4 / 5
(408)
Read All Reviews

4.2 / 5
(347)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The hashtag tracking tools are excellent as well as set out beautifully in well designed reports, easy to use."

  • "The interface is beautiful, clean and easy to use. The drop downs are intuitive and you don't have to guess around to get what you want done."


4.1 / 5


  • "We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective."

  • "Very easy to use and great basic functionalities."

Customer Support


4.4 / 5


  • "The interface is easy to work with and has a good flow, there is always amazing customer service whenever I need it."

  • "Great interface, minor glitches but great customer service if this ever occurs."


4 / 5


  • "Fantastic, easy, great setup, easy to integrate with other software and very good support team."

  • "Initial customer support was great because they are trying to get your business."

Features & Functionality


4.1 / 5


  • "It's a much cleaner experience than a tool like Hootsuite. Toggling between clients is really helpful for staying organized."

  • "Their support team is quick and helpful. We had a more "advanced" tool in the past, but Sprout Social fit our content and tagging needs better."


4.2 / 5


  • "What I really love about AgileCRM is its nice and clean interface. I was always easy to use."

  • "I have used the service for about 6 months. UI & UX is good, and there are lots of useful functions."

Value for Money


4.1 / 5


  • "Efficiency, cost savings and better reporting. It saved me lots of time and was easy to train other associates."

  • "May not great be for small institutions due to its price but does the tool is worth it's buy."


4.3 / 5


  • "The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise."

  • "Happy to have found a CRM + Marketing solution that doesn't cost a fortune."

Product Features

  • close Audience Segmentation
  • check Competitive Analysis
  • check Configurable Alerts
  • check Customer Engagement
  • check Dashboard
  • close Impact Scoring
  • check Influencer Tracking
  • close Reputation Management
  • check Sentiment Analysis
  • check Trend Tracking
  • check Audience Segmentation
  • check Competitive Analysis
  • close Configurable Alerts
  • check Customer Engagement
  • check Dashboard
  • close Impact Scoring
  • check Influencer Tracking
  • close Reputation Management
  • close Sentiment Analysis
  • close Trend Tracking

Screenshots

View 5 screenshots 64614 thumb
View 5 screenshots 17221 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Sprout Social vs Agile CRM

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