Reputation.com vs Mention

Starting Price

Not provided by vendor

$29.00/month

Best For

Not provided by vendor

Mention is great for Marketing teams, PR managers, Social Media Managers, Executives, Agencies and Schools.

Rating


4.3 / 5
(131)
Read All Reviews

4.8 / 5
(259)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The app is very user friendly- love the ease of the drop down responses."

  • "I like the user friendly interface and that you can drill down on anything."


4.8 / 5


  • "Easy to use, very good information, it has tools that improve your analysis, you can monitoring many topics."

  • "Easy to use and provides great results. I think its one of the best."

Customer Support


4.2 / 5


  • "I also like that we can have templates to send to possible reviewees to send review requests to. Customer service is usually good and responsive."

  • "Customer support has always responded quickly and been able to maximize our use of the product."


4.7 / 5


  • "Quick to set up, easy to adjust, friendly and responsive support staff... fast learning curve."

  • "It served as a very good tool for monitoring different community channels from facebook, twitter to reddit."

Features & Functionality


4.1 / 5


  • "Also, the customer service is top notch. Kind and helpful representatives who are available and willing build an ongoing relationship."

  • "Overall the software is pretty user friendly and easy to navigate."


4.5 / 5


  • "Easy to use and great usability. I used it daily and it is a very good tool."

  • "Ease of Use and Affordability. For getting a quick and relatively accurate overall Share of Voice reading, Mention is a solid tool."

Value for Money


4.2 / 5



4.5 / 5


  • "Being able to track everywhere my company is seen is amazing and the pricing makes it even better."

  • "Great price for low budget / low priority social media tracking and analysis."

Product Features

  • close Audience Segmentation
  • close Competitive Analysis
  • close Configurable Alerts
  • check Customer Engagement
  • check Dashboard
  • close Impact Scoring
  • close Influencer Tracking
  • check Reputation Management
  • close Sentiment Analysis
  • close Trend Tracking
  • check Audience Segmentation
  • check Competitive Analysis
  • check Configurable Alerts
  • check Customer Engagement
  • check Dashboard
  • close Impact Scoring
  • check Influencer Tracking
  • check Reputation Management
  • check Sentiment Analysis
  • check Trend Tracking

Screenshots

View 1 screenshot 85521 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Reputation.com vs Mention

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