Starting Price

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Agencies, Small Business, Mid-Size Business, Large Enterprises, Non-Profit Organisations, Public Administrations

Rating

Ideal number of Users

1 - 1000+

100-499

Ease of Use

• "Birdeye is an amazing software product, easy to use and produces amazing results."


• "I like that the platform's is user friendly and the implementation was very easy."

• Not enough reviews

Customer Support

• "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."


• "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."

• Not enough reviews

Features & Functionality

• "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."


• "BirdEye is the most successful practice building tool I have implemented."

• Not enough reviews

Value for Money

• "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."


• "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."

• Not enough reviews

Product Features

• check Audience Segmentation
• check Competitive Analysis
• check Configurable Alerts
• check Customer Engagement
• check Dashboard
• check Impact Scoring
• check Influencer Tracking
• check Reputation Management
• check Sentiment Analysis
• check Trend Tracking

• check Audience Segmentation
• check Competitive Analysis
• check Configurable Alerts
• close Customer Engagement
• check Dashboard
• check Impact Scoring
• check Influencer Tracking
• check Reputation Management
• check Sentiment Analysis
• check Trend Tracking

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• check In Person
• close Live Online
• check Webinars
• close Documentation