--- title: "Best Social Media Monitoring Software with Sentiment Analysis | Capterra" description: "Compare the best Social Media Monitoring Software with Sentiment Analysis. Explore top-rated software backed by real user reviews on Capterra." source_url: "https://www.capterra.com/social-media-monitoring-software/features/sentiment-analysis/" page_type: "feature" language: "en" --- # Best Social Media Monitoring Software with Sentiment Analysis Showing 10 of 126 products. ## [Ontic](https://www.capterra.com/p/204326/Ontic/) Rating: 5.0 out of 5 (2 reviews) Monitor social, open web, dark web, and fringe sources for threats tied to your people, places, assets, and cases. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Not available - Content Management: Not available - Customer Engagement: Not available - Engagement Tracking: Not available - Multi-Channel Data Collection: Not available - Performance Metrics: Not available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Not available --- ## [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Rating: 4.2 out of 5 (255 reviews) Brandwatch’s Social Media Monitoring tools track mentions, trends, and crises in real-time to protect your brand across Meta, X, TikTok ### Social Media Monitoring features reviewers most value - Campaign Analytics: Available - Content Management: Available - Customer Engagement: Available - Engagement Tracking: Available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available --- ## [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Rating: 4.4 out of 5 (3801 reviews) Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Available - Content Management: Available - Customer Engagement: Available - Engagement Tracking: Available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## [BigSpy](https://www.capterra.com/p/203036/BigSpy/) Rating: 4.8 out of 5 (2485 reviews) Ad spy tool for people to draw creative inspirations for their new marketing campaigns. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Not available - Content Management: Not available - Customer Engagement: Not available - Engagement Tracking: Not available - Multi-Channel Data Collection: Not available - Performance Metrics: Not available - Reporting & Statistics: Not available - Sentiment Analysis: Available - Social Media Integration: Not available Likelihood to recommend: 81% of reviewers --- ## [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Rating: 4.7 out of 5 (705 reviews) Engage with customers on Google, Facebook and Twitter through Birdeye's all-in-one platform. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Available - Content Management: Available - Customer Engagement: Available - Engagement Tracking: Available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available Likelihood to recommend: 85% of reviewers --- ## [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Rating: 4.4 out of 5 (608 reviews) Track social activity across multiple networks and profiles in a unified social inbox | Try Sprout Free ### Social Media Monitoring features reviewers most value - Campaign Analytics: Available - Content Management: Available - Customer Engagement: Available - Engagement Tracking: Available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available --- ## [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Rating: 4.1 out of 5 (525 reviews) Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Not available - Content Management: Available - Customer Engagement: Not available - Engagement Tracking: Available - Multi-Channel Data Collection: Not available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available --- ## [Alchemer](https://www.capterra.com/p/72549/Alchemer/) Rating: 4.5 out of 5 (393 reviews) Alchemer, an enterprise feedback and reputation management platform with AI-powered surveys, review monitoring, and sentiment analysis. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Available - Content Management: Not available - Customer Engagement: Not available - Engagement Tracking: Available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available --- ## [Mention](https://www.capterra.com/p/149705/Mention/) Rating: 4.7 out of 5 (288 reviews) Reputation management solution that helps businesses manage brand, market research, crisis, public relations and more. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Not available - Content Management: Not available - Customer Engagement: Not available - Engagement Tracking: Not available - Multi-Channel Data Collection: Not available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Not available Likelihood to recommend: 81% of reviewers --- ## [Brand24](https://www.capterra.com/p/149054/Brand24/) Rating: 4.7 out of 5 (255 reviews) Brand24 is a social media monitoring tool that allows you to collect, analyze, and manage brand mentions on social media. ### Social Media Monitoring features reviewers most value - Campaign Analytics: Available - Content Management: Not available - Customer Engagement: Available - Engagement Tracking: Available - Multi-Channel Data Collection: Available - Performance Metrics: Available - Reporting & Statistics: Available - Sentiment Analysis: Available - Social Media Integration: Available Likelihood to recommend: 80% of reviewers --- ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (126) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Audience Targeting Campaign Analytics Competitive Analysis Content Management Customer Engagement Customizable Reports Dashboard Engagement Tracking Generative AI Impact Measurement Influencer Tracking Multi-Channel Data Collection Performance Metrics Real-Time Notifications Reporting & Statistics Reputation Management Sentiment Analysis Social Media Integration Trend Analysis Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Social Media Marketing Software](https://www.capterra.com/social-media-marketing-software/)[Reputation Management Software](https://www.capterra.com/reputation-management-software/)[Social Media Analytics Tools Software](https://www.capterra.com/social-media-analytics-tools-software/)[Social Listening Tools Software](https://www.capterra.com/social-listening-tools-software/)[Public Relations Software](https://www.capterra.com/public-relations-software/)[Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Influencer Marketing Software](https://www.capterra.com/influencer-marketing-software/)[Review Management Software](https://www.capterra.com/review-management-software/)