Bitrix24 vs MicroSIP vs Grandstream Wave

How Capterra Verifies Reviews

Pricing

Bitrix24

Starting from

$ 61/Month

Pricing Model:Flat Rate

Free Trial
Free Version

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MicroSIP

Starting from

$ 95/One Time

Pricing Model:Per Feature

Free Trial
Free Version

Grandstream Wave

Not provided by vendor

Free Trial
Free Version

Best for

Bitrix24

51-1000+ users

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

MicroSIP

1-1000+ users

The product caters to telecom companies, VoIP providers, SIP trunking providers, and SIP phone manufacturers.

Grandstream Wave

Not provided by vendor

Screenshots

Bitrix24

MicroSIP

Grandstream Wave

Features

Bitrix24

Top Features

7/7

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

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Hide Softphone Software Features -

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

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MicroSIP

2/7

Show Softphone Software Features +

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

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Grandstream Wave

4/7

Show Softphone Software Features +

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

See All features

Reviews

Bitrix24

User Satisfaction
4.2(834)
Ease of Use
4.0
Customer Service
4.0
Features
4.3
Value for Money
4.2

Likelihood to Recommend

76%

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MicroSIP

User Satisfaction
4.2(14)
Ease of Use
4.2
Customer Service
4.1
Features
4.0
Value for Money
4.3

Likelihood to Recommend

77%

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Grandstream Wave

Highest Rated

User Satisfaction
4.7(14)
Ease of Use
4.7
Customer Service
4.7
Features
4.7
Value for Money
4.3

Likelihood to Recommend

87%

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Pros & Cons

Bitrix24

Pro

"We choose Bitrix for our compnay's CRM solution but I found that there are many more features which are useful for us. I love how we can manage leads from different sources on same platform."

Tahir Muhammad

Mar 06, 2021

Pro

"The sales processes were automated, and I have greater control over my company and my employees and thus extract better performance from my team."

dos Santos Alves Cássia Aparecida

Nov 25, 2020

Con

"It is awful and the service is worse than the software. It was nothing like what was presented to me."

Carter Debra

Apr 11, 2021

Con

"It is disjointed and primitive, and customer service is the worst I have ever encountered."

Carter Debra

Apr 11, 2021

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MicroSIP

Pro

"Past 6 years we are using this software I'm my company. It's very helpful to our company's growth."

Kumar K N Sandeep

Sep 14, 2022

Pro

"Video conferencing I most liked in Microsip software."

Kumar K N Sandeep

Sep 14, 2022

Con

"The communication cut off once or twice while on a call."

Villalobos Luis

Jan 25, 2024

Con

"Actually using it was the WORST. Calls wouldn't come through--my phone simply wouldn't ring."

Tolbert Jake

Aug 28, 2018

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Grandstream Wave

Pro

"We set it up and the install was SUPER easy. The interface is nice and the quality is 10/10."

Reisner Joshua

Jan 17, 2019

Pro

"Grandstream has made amazing products for along time - with wave they are building on their already amazing products. Can't wait to see the future Grandstream has."

Toborg Preston

Jan 16, 2019

Con

"The BIG cons of GS Wave is that when there’s a call ring on your mobile the GS Wave call will suddenly drop, you’ll need to press ignore the call and return to the app to continue your call."

Baram Virayudh

Mar 31, 2020

Con

"It is a little difficult to sometimes set up the door entry."

Joy Kristina

Jan 04, 2019

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Deployment & Support

Bitrix24

Deployment