# Best Free Softphone Software Solutions 2026 | Capterra

> Find and compare the 2026 best free Softphone software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours.

Source: https://www.capterra.com/softphone-software/s/free

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# Best Softphone Software for free

For more information consult our [Softphone Buyers Guide](#buyers-guide-content)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is a #1 softphone and business telephony solution used by 15 million companies worldwide. Cloud, mobile and open source. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## 3CX](https://www.capterra.com/p/158704/3CX/)

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[## Zoiper](https://www.capterra.com/p/158719/ZoiPer/)

[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

Designed for businesses of all sizes, the softphone platform helps place audio and video calls along with other functionalities. [Learn more about Zoiper](https://www.capterra.com/p/158719/ZoiPer/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## Bria](https://www.capterra.com/p/158718/Bria/)

[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres. [Learn more about Bria](https://www.capterra.com/p/158718/Bria/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/)

[4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/)

Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation [Learn more about Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## Freshcaller](https://www.capterra.com/p/165078/Freshcaller/)

[4.0 (35)](https://www.capterra.com/p/165078/Freshcaller/reviews/)

Freshcaller is a cloud-based softphone for customer support and sales teams that offers phone numbers in 90+ countries. [Learn more about Freshcaller](https://www.capterra.com/p/165078/Freshcaller/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## UniVoIP](https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/)

[4.7 (20)](https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/reviews/)

Communications and collaboration solutions to enhance workplace productivity and delight customers. [Learn more about UniVoIP](https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## Eloquant](https://www.capterra.com/p/240171/Eloquant/)

[4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/)

All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

[## Ring4](https://www.capterra.com/p/186067/Ring4/)

[4.1 (18)](https://www.capterra.com/p/186067/Ring4/#reviews)

Ring4 is a video conferencing and business phone system in the cloud. [Learn more about Ring4](https://www.capterra.com/p/186067/Ring4/)

Softphone features reviewers most value

AI Copilot

Call Logging

Call Recording

Call Routing

Caller ID

Caller Profiles

Generative AI

Live Chat

Video Conferencing

## Top-rated software of 2026

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AI Copilot

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Call Routing

Caller ID

Caller Profiles

Generative AI

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Related Software Category:

[Telephony Software](https://www.capterra.com/telephony-software/)[Call Center Software](https://www.capterra.com/call-center-software/)[VoIP Software](https://www.capterra.com/voip-software/)[Mobility Software](https://www.capterra.com/mobility-software/)[Remote Work Software](https://www.capterra.com/remote-work-software/)

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