BookSteam vs MINDBODY

Starting Price

$19.95/month/user

$129.00/month

Best For

small and large businesses

MINDBODY serves and supports small-, medium-, and large-sized salons globally.

Rating


4.6 / 5
(73)
Read All Reviews

3.9 / 5
(1886)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward."

  • "Ease of use for clients. Easy to use as an administrator."


3.8 / 5


  • "Easy to use after you set it up. Love the fact that you can utilize the parts of the software you want, and turn off the ones you do not want."

  • "I enjoy the simplicity of the software and its ease of use. Makes scheduling and rendering client sessions very straightforward."

Customer Support


4.8 / 5


  • "Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha)."

  • "Customer service has been helpful and quick each time we've reached out."


3.8 / 5


  • "I love that they do their updates at night and not during business hours. I love how easy it is to contact customer support."

  • "I am happy with Mindbody. I think they do a good job and I am even more impressed with the customer service."

Features & Functionality


4.3 / 5


  • "The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience."

  • "The support team are prompt in replying and very helpful - even going above and beyond to assist those of us that are not quick so "tech savvy."


3.9 / 5


  • "I love how easy it is to use, the user interface is super simple to navigate and the product as a whole is very streamlined."

  • "My clients LOVE the app and ability to customize their schedules. I LOVE that it frees up my time to build my business."

Value for Money


4.5 / 5


  • "This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need."

  • "I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back."


3.6 / 5


  • "Not only is the customer spending money, but we also have another opportunity to WOW that customer and keep them coming back."

  • "Easy to use and very client friendly. Our gym has grown in size substantially since using this software it's worth every penny."

Product Features

  • check Appointment Management
  • check Client Management
  • check Employee Management
  • check Inventory Management
  • close Loyalty Program
  • close Membership Management
  • check Online Booking
  • close Payroll & Commissions
  • check Point of Sale (POS)
  • check Appointment Management
  • check Client Management
  • check Employee Management
  • check Inventory Management
  • check Loyalty Program
  • check Membership Management
  • check Online Booking
  • check Payroll & Commissions
  • check Point of Sale (POS)

Screenshots

View 4 screenshots 92106 thumb
View 5 screenshots 29417 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BookSteam vs MINDBODY

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