# Best Speech Analytics Software 2026 | Capterra > Find the top Speech Analytics software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/speech-analytics-software --- # Best Speech Analytics Software For more information consult our [Speech Analytics Buyers Guide](#buyers-guide-content) [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations. [Learn more about Gong.io](https://www.capterra.com/p/157969/Gong-io/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback 92% recommend this product [## Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Your AI-Powered Note-Taking Assistant! [Learn more about Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback 88% recommend this product [## Rilla](https://www.capterra.com/p/10016798/Rilla/) [4.8 (351)](https://www.capterra.com/p/10016798/Rilla/reviews/) Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates.  [Learn more about Rilla](https://www.capterra.com/p/10016798/Rilla/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback 83% recommend this product [## Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy. [Learn more about Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.  [Learn more about XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback 82% recommend this product [## Convin](https://www.capterra.com/p/204868/Convin/) [4.9 (232)](https://www.capterra.com/p/204868/Convin/reviews/) AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. [Learn more about Convin](https://www.capterra.com/p/204868/Convin/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback 95% recommend this product [## JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) [4.7 (220)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Boost your practice’s productivity like never before and eliminate medical records with our expanded suite of voice-enabled AI tools. [Learn more about Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## ELSA Speak](https://www.capterra.com/p/240698/ELSA-Speak/) [4.5 (174)](https://www.capterra.com/p/240698/ELSA-Speak/reviews/) Leading Speech Recognition tool leveraging AI-enabled technology for the EdTech Industry, with 95%+ accuracy rate for non-native speech [Learn more about ELSA Speak](https://www.capterra.com/p/240698/ELSA-Speak/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Listen live or record and transcribe phone calls to unlock data to confidently make customer experience & sales coaching decisions. [Learn more about CTM](https://www.capterra.com/p/152004/Call-tracking-software/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback 83% recommend this product [## Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.  [Learn more about Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Chorus](https://www.capterra.com/p/253713/Chorus/) [4.5 (67)](https://www.capterra.com/p/253713/Chorus/reviews/) Chorus by ZoomInfo drives and maximizes revenue by preventing risks and gives unparalleled visibility into customer relationships. [Learn more about Chorus](https://www.capterra.com/p/253713/Chorus/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Modjo](https://www.capterra.com/p/215663/Modjo/) [4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/) Modjo deploys AI agents that capture every sales interaction, automate CRM updates, and help your reps spend more time selling. [Learn more about Modjo](https://www.capterra.com/p/215663/Modjo/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Appen](https://www.capterra.com/p/210755/Appen/) [4.1 (40)](https://www.capterra.com/p/210755/Appen/reviews/) Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen. [Learn more about Appen](https://www.capterra.com/p/210755/Appen/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) [4.6 (36)](https://www.capterra.com/p/210685/cleartouch-operator/reviews/) ClearTouch Speech Analytics captures words, tone, and pauses to detect risks, improve agent performance, and enhance CX [Learn more about ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Leexi](https://www.capterra.com/p/268555/Leexi/) [4.9 (35)](https://www.capterra.com/p/268555/Leexi/reviews/) AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,. [Learn more about Leexi](https://www.capterra.com/p/268555/Leexi/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Sunoh](https://www.capterra.com/p/10016372/Sunoh/) [4.1 (35)](https://www.capterra.com/p/10016372/Sunoh/reviews/) Powered by AI and voice recognition technology, Sunoh.ai generates clinical documentation from patient-provider conversations. [Learn more about Sunoh](https://www.capterra.com/p/10016372/Sunoh/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## MaxContact](https://www.capterra.com/p/156506/MaxContact/) [4.7 (33)](https://www.capterra.com/p/156506/MaxContact/reviews/) MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. [Learn more about MaxContact](https://www.capterra.com/p/156506/MaxContact/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/) [4.7 (20)](https://www.capterra.com/p/148526/EvaluAgent/reviews/) Increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX and regulatory compliance. [Learn more about EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## Laxis](https://www.capterra.com/p/238763/Laxis/) [4.3 (20)](https://www.capterra.com/p/238763/Laxis/reviews/) Laxis is the next generation of AI meeting assistants that empowers everyone to benefit from more effective meetings. [Learn more about Laxis](https://www.capterra.com/p/238763/Laxis/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## QEval](https://www.capterra.com/p/182454/QEvalPro/) [4.0 (20)](https://www.capterra.com/p/182454/QEvalPro/reviews/) Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. [Learn more about QEval](https://www.capterra.com/p/182454/QEvalPro/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback [## XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) [4.5 (19)](https://www.capterra.com/p/178584/Survey2Connect/reviews/) XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery. [Learn more about XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) Speech Analytics features reviewers most value Automatic Transcription Call Center Management Call Recording Customer Experience Management Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback Page 1 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (93) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Automatic Transcription Call Center Management Call Recording Customer Experience Management Data Security Generative AI Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Speech Recognition Software](https://www.capterra.com/speech-recognition-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Call Center Software](https://www.capterra.com/call-center-software/)