Castel Detect LIVE vs Voci

Best For

Who Uses This Software?

Contact centers across all industry verticals.

We develop customized solutions for any industry, including telecommunications, retail, finance, travel & leisure, and healthcare.

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Not provided by vendor

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition
  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Voci vs Castel Detect LIVE


Castel Detect LIVE vs Voci

Castel Detect LIVE

by Castel Communications

Voci

by Voci Technologies

Best For

Who Uses This Software?

Contact centers across all industry verticals.

We develop customized solutions for any industry, including telecommunications, retail, finance, travel & leisure, and healthcare.

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Not provided by vendor

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition
  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition

Ratings

Overall


5 / 5
(2)
(0)

Ease of Use


4.5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Voci vs Castel Detect LIVE