Castel Detect LIVE vs Yactraq

Starting Price

Not provided by vendor Not provided by vendor

Best For

Contact centers across all industry verticals.

Typically any organization which make use of an in house contact center or an outsourced one to provide sales support for their products / Services

Rating


5 / 5
(2)
(0)

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • check Audio Capture
  • close Automatic Transcription
  • check Concatenated Speech
  • check Customizable Macros
  • check Multi-Language
  • check Speech-to-Text Analysis
  • check Voice Recognition
  • close Audio Capture
  • check Automatic Transcription
  • close Concatenated Speech
  • close Customizable Macros
  • close Multi-Language
  • check Speech-to-Text Analysis
  • check Voice Recognition

Screenshots

Capterra screenshot placeholder
View 5 screenshots 94987 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Castel Detect LIVE vs Yactraq

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