Castel Detect LIVE vs Phonexia Speech Platform

Starting Price

Not provided by vendor Not provided by vendor

Best For

Contact centers across all industry verticals.

Phonexia solution is available through network of integration partners. Phonexia has been delivering its technologies to call centers, financial institutions, and security agencies in 60+ countries.

Rating


5 / 5
(2)
(0)

Ideal number of Users

10 - 1000+

1000+

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • check Audio Capture
  • close Automatic Transcription
  • check Concatenated Speech
  • check Customizable Macros
  • check Multi-Language
  • check Speech-to-Text Analysis
  • check Voice Recognition
  • check Audio Capture
  • check Automatic Transcription
  • close Concatenated Speech
  • check Customizable Macros
  • check Multi-Language
  • check Speech-to-Text Analysis
  • check Voice Recognition

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Castel Detect LIVE vs Phonexia Speech Platform

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