Dragon NaturallySpeaking vs SmartAction Speech IVR System

Best For

Who Uses This Software?

Dragon Naturally Speaking offers solutions for business professionals, and those in the legal field, allowing them to create and streamline documents for faster turnaround.

SmartAction's cloud-based platform is built for enterprises in all industries that need to satisfy growing expectations for self-service.

Target Customer Size (Users)

1 - 1000+

1

Pricing

Starting Price

$199.99/one-time/user

Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition
  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


4 / 5
(113)

5 / 5
(4)

Ease of Use


4 / 5

5 / 5

Customer Service


3 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


3.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SmartAction Speech IVR System vs Dragon NaturallySpeaking


Dragon NaturallySpeaking vs SmartAction Speech IVR System

Best For

Who Uses This Software?

Dragon Naturally Speaking offers solutions for business professionals, and those in the legal field, allowing them to create and streamline documents for faster turnaround.

SmartAction's cloud-based platform is built for enterprises in all industries that need to satisfy growing expectations for self-service.

Target Customer Size (Users)

1 - 1000+

1

Pricing

Starting Price

$199.99/one-time/user

Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition
  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Languages
  • Speech-to-Text Analysis
  • Voice Recognition

Ratings

Overall


4 / 5
(113)

5 / 5
(4)

Ease of Use


4 / 5

5 / 5

Customer Service


3 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


3.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of SmartAction Speech IVR System vs Dragon NaturallySpeaking