Dragon Speech Recognition vs SmartAction Speech IVR System

Rating


4 / 5
(127)


5 / 5
(4)

Starting Price

$199.99/one-time/user

Not provided by vendor

Best For

Dragon Naturally Speaking offers solutions for business professionals, and those in the legal field, allowing them to create and streamline documents for faster turnaround.

SmartAction's cloud-based platform is built for enterprises in all industries that need to satisfy growing expectations for self-service.

Ideal number of Users

1 - 1000+

1

Ease of Use


4 / 5

5 / 5

Customer Support


3 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


3.5 / 5

5 / 5

Product Features

  • check Audio Capture
  • check Automatic Transcription
  • close Concatenated Speech
  • check Customizable Macros
  • close Multi-Language
  • check Speech-to-Text Analysis
  • close Voice Recognition
  • check Audio Capture
  • check Automatic Transcription
  • check Concatenated Speech
  • check Customizable Macros
  • check Multi-Language
  • check Speech-to-Text Analysis
  • check Voice Recognition

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Dragon Speech Recognition vs SmartAction Speech IVR System

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