---
title: "Best Survey Software 2026 | Capterra"
description: "Find the top Survey software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/survey-software/"
page_type: "category"
language: "en"
---

# Best Survey Software

Last updated on August 21, 2026

How to find the right Survey Software?

Learn more from our team about Survey Software pricing features and benefits in our Survey Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is survey software and how do I choose the right one?

Researched by: [Andrew Blair](https://www.capterra.com/resources/author/andrew-blair/)and reviewed by: [Marisa Lather](https://www.capterra.com/resources/author/marisa-lather/)

Updated on August 21, 2026

[Survey software](https://www.capterra.com/survey-software/) helps businesses create, distribute, and analyze surveys to gather feedback and data from target audiences.

This software is used to facilitate market research, measure customer satisfaction, or collect employee feedback for analyzing and segmenting data to identify trends and patterns within the responses.

Most online survey software products on the market are priced per month, and their entry-level pricing plan ranges from $10 to more than $49.

When acquiring this type of tool, in addition to evaluating price and integration capabilities with other tools, users should also ask vendors the following questions:

_How does survey software facilitate data collection from multiple sources and does it offer features for offline data collection?_

_How does the survey tool ensure compliance with data privacy regulations?_

_What segmentation capabilities does the survey software offer for targeting specific audiences or segments?_

_How does the survey software measure key metrics such as response rates, and satisfaction scores?_

For more information consult our [Survey Buyers Guide](#buyers-guide-content)

## Jotform

Rating: 4.7 out of 5 (2,919 reviews)

Profile: [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Get valuable feedback or conduct research online with customizable surveys, questionnaires, and polls with Jotform Enterprise.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Accessible and simple interface

- Versatile survey creation platform

Cons:

- Frequent technical glitches

- Restrictive plan and feature limits

#### Starting price

Starting price: $39.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Survey Builder: 4.7 rating

- Customizable Questions: 4.8 rating

- Data Import/Export: 4.5 rating

- Reporting/Analytics: 4.4 rating

#### Lowest rated features

- Access Controls/Permissions: 4.4 rating

- Multi-Channel Distribution: 4.4 rating

- Question Branching: 4.5 rating

- Skip Logic: 4.4 rating

#### Feature-related review snippet

Reviewer: Venkata M.

Reviewer details: Education Management, 51-200 employees

Published: April 16, 2026

> "Setup is fast, the interface doesn't overwhelm you, and it just gets out of your way and lets you build."

### Gallery tab

Ease of use: 4.7 out of 5 (2,919 reviews)

#### Related review snippet

Reviewer: BETSY S.

Reviewer details: Individual & Family Services, 51-200 employees

Published: June 3, 2026

> "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms."

### Integrations tab

Jotform connects with 99+ software tools.

[See all integrations](https://www.capterra.com/p/158456/JotForm-4-0/#integrations)

#### Most popular integrations

- Google Analytics 360: 4.7 rating

- Stripe: 4.6 rating

- Meta for Business: 4.4 rating

- Airtable: 4.6 rating

- Weebly: 4.3 rating

- Make: 4.8 rating

#### Integrations-related review snippet

Reviewer: Adenrewaju O.

Reviewer details: Real Estate, 11-50 employees

Published: April 2, 2026

> "It also integrates directly with my Hubspot CRM, which makes things easier."

---

## Zoho Survey

Rating: 4.6 out of 5 (453 reviews)

Profile: [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Integrated data analysis tools

- Streamlined setup and deployment

Cons:

- Cost and free version limitations

#### Starting price

Starting price: $35.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Survey Builder: 4.8 rating

- Reporting/Analytics: 4.6 rating

- Data Import/Export: 4.6 rating

- Customizable Templates: 4.7 rating

#### Lowest rated features

- URL Customization: 2.0 rating

- Email Marketing: 4.1 rating

- Data Analysis Tools: 4.4 rating

- NPS Survey Structure: 2.0 rating

#### Feature-related review snippet

Reviewer: Daniel C.

Reviewer details: Hospital & Health Care, 51-200 employees

Published: June 15, 2026

> "The drag and drop interface was something I thought was a nice feature"

### Gallery tab

Ease of use: 4.7 out of 5 (453 reviews)

#### Related review snippet

Reviewer: Nissam C.

Reviewer details: Accounting, 11-50 employees

Published: May 20, 2026

> "I found the logic and branching features useful for creating more dynamic and targeted questionnaires."

### Integrations tab

Zoho Survey connects with 17+ software tools.

[See all integrations](https://www.capterra.com/p/131426/Zoho-Survey/#integrations)

#### Most popular integrations

- Google Docs: 4.0 rating

- Slack: 4.3 rating

- Mailchimp: 4.5 rating

- Zoho CRM: 4.6 rating

- Shopify: 4.5 rating

- Eventbrite: 4.6 rating

#### Integrations-related review snippet

Reviewer: Nissam C.

Reviewer details: Accounting, 11-50 employees

Published: May 20, 2026

> "What I liked most about Zoho Survey is its simplicity combined with powerful functionality."

---

## SurveyStance

Profile: [SurveyStance](https://www.capterra.com/p/186243/SurveyStance/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SurveyStance captures customer and employee feedback in the moment with one-tap emoji surveys on iPad kiosks, QR codes, email signature

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $69.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Customizable Questions: Available

- Data Import/Export: Available

- Customizable Templates: Available

- Question Branching: Available

- Skip Logic: Available

- Question Library: Not available

- Data Analysis Tools: Available

- Mobile Survey: Available

- Feedback Management: Available

- Email Marketing: Not available

- Drag & Drop: Available

- URL Customization: Not available

### Gallery tab

### Integrations tab

SurveyStance connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/186243/SurveyStance/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Freshdesk: 4.5 rating

- Zapier: 4.7 rating

- Microsoft Outlook: 4.5 rating

- Salesforce Platform: 4.4 rating

- Salesforce Starter: 4.4 rating

---

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

## Mailchimp

Rating: 4.5 out of 5 (17,676 reviews)

Profile: [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Mailchimp: the #1 email marketing platform with 11M+ users worldwide, offering AI-powered insights & content creation tools.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive email marketing platform

- Flexible newsletter creation tools

Cons:

- Limited editing and formatting options

- Frequent email deliverability problems

#### Starting price

Starting price: $13.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.6 rating

- Reporting/Analytics: 4.5 rating

- Customizable Fields: 4.5 rating

- Email Marketing: 4.7 rating

#### Lowest rated features

- Data Import/Export: 4.3 rating

- Support Audio/Images/Video: 3.6 rating

- Third-Party Integrations: 4.2 rating

- Skip Logic: 4.2 rating

#### Feature-related review snippet

Reviewer: Angela W.

Reviewer details: Consumer Goods, 11-50 employees

Published: April 13, 2026

> "The interface is clean, the integrations are seamless, and it honestly feels like the most professional tool in its class."

### Gallery tab

Ease of use: 4.4 out of 5 (17,676 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Public Relations and Communications, 201-500 employees

Published: May 18, 2026

> "It’s a great option for businesses and individuals looking to manage marketing campaigns efficiently without needing advanced technical skills. While pricing can increase as your audience grows and some advanced features require higher-tier plans, the overall functionality and ease of use make it a reliable and effective marketing platform."

### Integrations tab

Mailchimp connects with 208+ software tools.

[See all integrations](https://www.capterra.com/p/110228/MailChimp/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Salesforce Sales Cloud: 4.4 rating

- Evernote Teams: 4.4 rating

- HubSpot Marketing Hub: 4.5 rating

- NetSuite: 4.2 rating

- Epos Now: 3.8 rating

#### Integrations-related review snippet

Reviewer: Alec J.

Reviewer details: Glass, Ceramics & Concrete, 11-50 employees

Published: December 2, 2024

> "The integration options with other platforms and tools were a big plus, streamlining workflow and boosting efficiency."

---

## Google Forms

Rating: 4.7 out of 5 (11,538 reviews)

Profile: [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Google Forms lets users create surveys and collect data using customizable templates within Google Workspace.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and simple interface

- Free and cost-effective solution

Cons:

- Requires constant internet connection

- Limited security and privacy controls

#### Starting price

Starting price: $0.00

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.7 rating

- Access Controls/Permissions: 4.6 rating

- Reporting/Analytics: 4.5 rating

- Data Import/Export: 4.5 rating

#### Lowest rated features

- URL Customization: 4.2 rating

- Customizable Templates: 4.3 rating

- Question Branching: 4.4 rating

- Multi-Channel Distribution: 4.2 rating

#### Feature-related review snippet

Reviewer: Junior T.

Reviewer details: Accounting, 51-200 employees

Published: March 12, 2026

> "It's intuitive drag-and-drop interface with no coding or technical skills required."

### Gallery tab

Ease of use: 4.7 out of 5 (11,538 reviews)

#### Related review snippet

Reviewer: Preethi S.

Reviewer details: Information Technology and Services, 10,001+ employees

Published: July 21, 2026

> "I appreciate how smoothly it works with other Google services, especially Google Sheets, which makes reviewing data much easier. While it has a few limitations when it comes to customization and advanced features, it has always been reliable for my day-to-day needs and gets the job done efficiently."

### Integrations tab

Google Forms connects with 106+ software tools.

[See all integrations](https://www.capterra.com/p/176571/Google-Forms/#integrations)

#### Most popular integrations

- Dropbox: 4.5 rating

- Google Workspace: 4.8 rating

- Google Analytics 360: 4.7 rating

- monday.com AI Work Platform: 4.6 rating

- Zapier: 4.7 rating

- MailerLite: 4.7 rating

#### Integrations-related review snippet

Reviewer: Vatsal K.

Reviewer details: Computer Software, 501-1,000 employees

Published: June 1, 2026

> "Can be used for a variety of use cases, has decent analytics on responses and the best part is its integration with google workspace."

---

## SurveyMonkey

Rating: 4.6 out of 5 (10,496 reviews)

Profile: [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Versatile information collection platform

- Comprehensive feedback collection tool

Cons:

- Restrictive and costly pricing structure

#### Starting price

Starting price: $30.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.6 rating

- Reporting/Analytics: 4.4 rating

- Data Import/Export: 4.3 rating

- Customizable Questions: 4.6 rating

#### Lowest rated features

- Skip Logic: 4.1 rating

- Data Analysis Tools: 4.2 rating

- Question Branching: 4.3 rating

- Email Marketing: 4.2 rating

#### Feature-related review snippet

Reviewer: Frank B.

Reviewer details: Research, Self-employed

Published: April 7, 2026

> "The design interface is simple enough to be intuitive and powerful enough to support more complex conditions"

### Gallery tab

Ease of use: 4.6 out of 5 (10,496 reviews)

#### Related review snippet

Reviewer: Meshv P.

Reviewer details: Information Technology and Services, 51-200 employees

Published: April 7, 2026

> "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights."

### Integrations tab

SurveyMonkey connects with 95+ software tools.

[See all integrations](https://www.capterra.com/p/253516/SurveyMonkey/#integrations)

#### Most popular integrations

- Slack: 4.2 rating

- Microsoft Excel: 4.7 rating

- Mailchimp: 4.5 rating

- OneDrive: 4.5 rating

- Microsoft Teams: 5.0 rating

- Eventbrite: 4.6 rating

#### Integrations-related review snippet

Reviewer: Kenneth C.

Reviewer details: Information Technology and Services, 11-50 employees

Published: February 23, 2026

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

---

## Connecteam

Rating: 4.6 out of 5 (5,308 reviews)

Profile: [Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Collect Employee Feedback From the Field - Mobile Surveys, Templates & Exportable Results

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Unified platform for teamwork

- Centralized real-time team messaging

Cons:

- Inconsistent and excessive notifications

- Recurring technical glitches

#### Starting price

Starting price: $29.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 4.6 rating

- Access Controls/Permissions: 4.5 rating

- Customizable Templates: 4.6 rating

- Data Import/Export: 4.5 rating

#### Lowest rated features

- Third-Party Integrations: 4.0 rating

- Email Reminders: 4.0 rating

- Reporting/Analytics: 4.6 rating

- Activity Dashboard: 4.6 rating

#### Feature-related review snippet

Reviewer: Giorgio D.

Reviewer details: Fine Art, 1-10 employees

Published: August 25, 2025

> "The user in your face is phenomenal and I love that there’s options for Geo tracking, whether that be something you choose to use or decide not to, depending on a company’s needs."

### Gallery tab

Ease of use: 4.7 out of 5 (5,308 reviews)

#### Related review snippet

Reviewer: Julia C.

Reviewer details: Warehousing, 11-50 employees

Published: April 17, 2026

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its features and exploring everything it can do, the platform has already made a positive impact on how we stay organized."

### Integrations tab

Connecteam connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/153140/Connecteam/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.4 rating

- ADP Workforce Now: 4.4 rating

- Google Calendar: 4.4 rating

- Gusto: 4.4 rating

- Xero: 4.2 rating

- Zapier: 4.0 rating

#### Integrations-related review snippet

Reviewer: Grace K.

Reviewer details: Consumer Services, 1-10 employees

Published: December 9, 2025

> "It was able to bridge a gap in our business that we had previously not been able to fill with other platforms."

---

## Deel

Rating: 4.9 out of 5 (4,306 reviews)

Profile: [Deel](https://www.capterra.com/p/205015/Deel/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Deel helps businesses of any size hire and manage global teams with ease, from fast-growing SMBs to publicly traded companies.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive platform navigation

- Streamlined remote work processes

Cons:

- Cumbersome verification and login

- Sluggish mobile and web performance

#### Starting price

Starting price: $5.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Access Controls/Permissions: 5.0 rating

- Survey Builder: 4.4 rating

- Activity Dashboard: 4.8 rating

- Multi-Channel Distribution: 4.8 rating

#### Lowest rated features

- Alerts/Notifications: 4.3 rating

- Feedback Management: 4.0 rating

- Data Security: 4.5 rating

- Third-Party Integrations: 4.5 rating

#### Feature-related review snippet

Reviewer: Jose manuel G.

Reviewer details: Information Technology and Services, 501-1,000 employees

Published: February 20, 2026

> "Their interactive and easy-to-use platform displays everything with clear graphics and images......."

### Gallery tab

Ease of use: 4.8 out of 5 (4,306 reviews)

#### Related review snippet

Reviewer: NIROB K.

Reviewer details: Internet, Self-employed

Published: April 23, 2026

> "The platform simplifies hiring remote employees and freelancers from different countries without worrying about legal complexities.i really liked the clean interface, fast onboarding process, and how everything from contracts to payments is handled in one place."

### Integrations tab

Deel connects with 59+ software tools.

[See all integrations](https://www.capterra.com/p/205015/Deel/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- BambooHR: 4.6 rating

- Xero: 4.0 rating

- NetSuite: 4.2 rating

- Okta: 4.7 rating

- Payoneer: 4.5 rating

#### Integrations-related review snippet

Reviewer: Franklin F.

Reviewer details: Information Technology and Services, 201-500 employees

Published: March 9, 2026

> "Seamless banking integration: Easy integration with JP Morgan Infinity enables fast and smooth transfers with minimal setup, reducing dependency on manual banking workflows."

---

## Paycor

Rating: 4.3 out of 5 (3,071 reviews)

Profile: [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Paycor Pulse provides leaders with real-time workforce sentiment insights, enabling action plans and improved employee engagement.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible platform

- Comprehensive performance tracking tools

Cons:

- Frequent technical glitches and delays

- Unreliable and slow phone assistance

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 4.5 rating

- API: 4.2 rating

- Third-Party Integrations: 4.0 rating

- Survey Builder: 5.0 rating

#### Lowest rated features

- Question Library: 3.0 rating

- Alerts/Notifications: 4.5 rating

- Data Security: 4.5 rating

- Data Import/Export: 5.0 rating

#### Feature-related review snippet

Reviewer: jarvis T.

Reviewer details: Health, Wellness and Fitness, 501-1,000 employees

Published: April 17, 2026

> "The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early direct deposits."

### Gallery tab

Ease of use: 4.3 out of 5 (3,071 reviews)

#### Related review snippet

Reviewer: Doris G.

Reviewer details: Nanotechnology, 11-50 employees

Published: May 14, 2026

> "The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools."

### Integrations tab

Paycor connects with 23+ software tools.

[See all integrations](https://www.capterra.com/p/133745/Paycor-Perform/#integrations)

#### Most popular integrations

- Ease: 4.5 rating

- Blackbaud Financial Edge NXT: 4.2 rating

- Workforce.com: 4.8 rating

- Mitratech AssureHire: 3.9 rating

- Sterling: 4.0 rating

- Altametrics: 4.6 rating

#### Integrations-related review snippet

Reviewer: Liz E.

Reviewer details: Non-Profit Organization Management, 201-500 employees

Published: June 22, 2026

> "We also are pleased with Integrations with both our benefits and retirement plan."

---

## Constant Contact

Rating: 4.3 out of 5 (2,943 reviews)

Profile: [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

We deliver the tools to simplify and amplify digital marketing and drive results for your business.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Pros:

- Efficient campaign creation tools

- Comprehensive email performance analytics

Cons:

- Inconsistent text and formatting controls

- Deliverability and spam filtering issues

#### Starting price

Starting price: $12.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 4.5 rating

- Survey Builder: 4.4 rating

- Data Import/Export: 4.4 rating

- Customizable Questions: 4.6 rating

#### Lowest rated features

- Question Branching: 4.0 rating

- Customizable Branding: 4.4 rating

- Customizable Fields: 4.5 rating

- Email Marketing: 4.5 rating

#### Feature-related review snippet

Reviewer: Mittal B.

Reviewer details: Information Technology and Services, 201-500 employees

Published: July 22, 2026

> "Ease of Use: High marks for accessibility."

### Gallery tab

Ease of use: 4.3 out of 5 (2,943 reviews)

#### Related review snippet

Reviewer: Avery F.

Reviewer details: Arts and Crafts, 10,001+ employees

Published: June 9, 2026

> "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative burden off my shoulders."

### Integrations tab

Constant Contact connects with 171+ software tools.

[See all integrations](https://www.capterra.com/p/31898/Constant-Contact/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.3 rating

- Hootsuite: 4.4 rating

- Stripe: 4.6 rating

- Aircall: 4.2 rating

- Duda: 4.5 rating

- RepeatRewards: 4.5 rating

#### Integrations-related review snippet

Reviewer: Jason P.

Reviewer details: Environmental Services, 1-10 employees

Published: March 26, 2026

> "I also enjoy that it integrates with Donor Perfect"

---

## UmfrageOnline

Rating: 4.6 out of 5 (1,758 reviews)

Profile: [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.5 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Pros:

- Beginner-friendly and straightforward use

- Clear structure and flexible design

Cons:

- High pricing and limited free plan

- Subscription limits essential features

#### Starting price

Starting price: $35.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.7 rating

- Customizable Questions: 4.5 rating

- Reporting/Analytics: 4.3 rating

- Question Library: 4.4 rating

#### Lowest rated features

- Skip Logic: 4.2 rating

- Customizable Templates: 4.3 rating

- Question Branching: 4.3 rating

- Multi-Language: 4.2 rating

### Gallery tab

Ease of use: 4.6 out of 5 (1,758 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Farming, Self-employed

Published: November 29, 2024

> "The mobile optimization ensures seamless participation for respondents, making it even more effective."

---

## Motivosity

Rating: 4.8 out of 5 (1,182 reviews)

Profile: [Motivosity](https://www.capterra.com/p/147912/Motivosity/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Through our MV6 standardized survey, eNPS, employee behavioral data & custom pulse questions, you can better understand team sentiment.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Pros:

- Empowering team acknowledgment

- Comprehensive peer-to-peer recognition

Cons:

- Confusing reporting and dashboards

- Unclear leaderboard functionality

#### Starting price

Starting price: Not available

Pricing details: Other

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Customizable Questions: 4.7 rating

- Reporting/Analytics: 4.3 rating

- Data Import/Export: 4.1 rating

- Activity Dashboard: 5.0 rating

#### Lowest rated features

- Access Controls/Permissions: 3.7 rating

- Customizable Branding: 4.3 rating

- Real-Time Data: 4.7 rating

- Engagement Tracking: 5.0 rating

#### Feature-related review snippet

Reviewer: Maria G.

Reviewer details: Information Technology and Services, 501-1,000 employees

Published: November 3, 2025

> "Platform works very good and interface is very nice."

### Gallery tab

Ease of use: 4.8 out of 5 (1,182 reviews)

#### Related review snippet

Reviewer: Joel H.

Reviewer details: E-Learning, 1,001-5,000 employees

Published: October 27, 2025

> "Motivosity allows me to recognize and learning each other’s efforts and achievements directly, fostering a culture of appreciation and gratitude across all levels of my company."

### Integrations tab

Motivosity connects with 50+ software tools.

[See all integrations](https://www.capterra.com/p/147912/Motivosity/#integrations)

#### Most popular integrations

- Slack: 4.4 rating

- Salesforce Sales Cloud: 4.4 rating

- Microsoft 365: 5.0 rating

- Microsoft Teams: 4.6 rating

- Deel: 4.9 rating

- BambooHR: 4.0 rating

#### Integrations-related review snippet

Reviewer: Rachael G.

Reviewer details: Construction, 1,001-5,000 employees

Published: February 25, 2026

> "It's a wonderful tool to help keep everyone connected on what is happening in the company, who does what, who is moving up, who learned what."

---

## Typeform

Rating: 4.7 out of 5 (974 reviews)

Profile: [Typeform](https://www.capterra.com/p/137289/Typeform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Capture richer insights with conversational surveys, smart logic, and AI-powered analysis that brings trends to the surface.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Modern, engaging form aesthetics

- Intuitive and clean interface

Cons:

- High cost for features

- Key features behind paywall

#### Starting price

Starting price: $39.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.7 rating

- Reporting/Analytics: 4.4 rating

- Data Import/Export: 4.5 rating

- Customizable Fields: 4.8 rating

#### Lowest rated features

- Data Analysis Tools: 4.2 rating

- Customizable Branding: 4.1 rating

- Skip Logic: 4.4 rating

- Customizable Templates: 4.4 rating

#### Feature-related review snippet

Reviewer: Patricia D.

Reviewer details: Leisure, Travel & Tourism, 1-10 employees

Published: April 22, 2026

> "The interface feels clean, modern, and very well thought out, which makes the forms much more engaging than traditional ones."

### Gallery tab

Ease of use: 4.6 out of 5 (974 reviews)

#### Related review snippet

Reviewer: Tracie B.

Reviewer details: Non-Profit Organization Management, Self-employed

Published: March 9, 2026

> "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful features they offer."

### Integrations tab

Typeform connects with 55+ software tools.

[See all integrations](https://www.capterra.com/p/137289/Typeform/#integrations)

#### Most popular integrations

- Google Docs: 4.8 rating

- Mailchimp: 4.7 rating

- Jira: 4.4 rating

- Gmail: 4.8 rating

- Google Sheets: 4.6 rating

- OneDrive: 4.5 rating

#### Integrations-related review snippet

Reviewer: Sam H.

Reviewer details: Education Management, 1-10 employees

Published: May 22, 2026

> "We use integrations with Meta, Google, and also Make."

---

## SurveyLegend

Rating: 4.6 out of 5 (966 reviews)

Profile: [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SurveyLegend is a survey, form, and poll software that enables users to create engaging, customizable surveys with ease.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Simple setup and operation

- Intuitive and attractive interface design

Cons:

- Essential features behind paywall

- Export restrictions in free version

#### Starting price

Starting price: $19.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.6 rating

- Reporting/Analytics: 4.3 rating

- Data Import/Export: 4.0 rating

- Question Branching: 4.4 rating

#### Lowest rated features

- Data Analysis Tools: 4.3 rating

- Skip Logic: 4.3 rating

- Response Validation: 4.2 rating

- Email Marketing: 4.3 rating

#### Feature-related review snippet

Reviewer: Ilaria S.

Reviewer details: Education Management, 1,001-5,000 employees

Published: December 23, 2025

> "What I liked most was the design-focused interface."

### Gallery tab

Ease of use: 4.6 out of 5 (966 reviews)

#### Related review snippet

Reviewer: Liz U.

Reviewer details: Education Management, 11-50 employees

Published: May 5, 2026

> "I hope they make the free version a complete experience with collecting and seeing the data presented through the platform."

### Integrations tab

SurveyLegend connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/156752/SurveyLegend/#integrations)

#### Most popular integrations

- Google Drive: 5.0 rating

- Mailchimp: 4.5 rating

- Google Sheets: 4.7 rating

- Salesforce Platform: 4.4 rating

#### Integrations-related review snippet

Reviewer: Luiz Henrique T.

Reviewer details: Environmental Services, 1-10 employees

Published: April 6, 2021

> "One of the pros of the program is that you can easily set up integrations, logic and rules for the user."

---

## Nextiva

Rating: 4.6 out of 5 (919 reviews)

Profile: [Nextiva](https://www.capterra.com/p/175788/Nextiva/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Get answers fast with Nextiva Surveys, a custom online survey software. Collect the answers you need to understand your audience.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and flexible interface

- Comprehensive business communication platform

Cons:

- Frequent technical glitches and delays

- Opaque and restrictive contract terms

#### Starting price

Starting price: $25.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Activity Dashboard: 5.0 rating

- Data Analysis Tools: 5.0 rating

- Customizable Templates: 4.0 rating

- Feedback Management: 4.0 rating

#### Lowest rated features

- Drag & Drop: 3.0 rating

- Skip Logic: 4.0 rating

- Survey Builder: 4.0 rating

- Third-Party Integrations: 4.0 rating

#### Feature-related review snippet

Reviewer: Cade R.

Reviewer details: Automotive, 51-200 employees

Published: November 10, 2023

> "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a seamless communication experience. While the pricing might be a consideration for some, the benefits it offers in terms of efficiency, professionalism, and productivity far outweigh the costs."

### Gallery tab

Ease of use: 4.5 out of 5 (919 reviews)

#### Related review snippet

Reviewer: Bob W.

Reviewer details: Marketing and Advertising, Self-employed

Published: May 28, 2026

> "I contacted support and they changed some things and said wait 45 minutes and it should work."

### Integrations tab

Nextiva connects with 19+ software tools.

[See all integrations](https://www.capterra.com/p/175788/Nextiva/#integrations)

#### Most popular integrations

- Google Workspace: 5.0 rating

- Microsoft Teams: 4.6 rating

- Zoho CRM: 4.0 rating

- Zendesk Suite: 4.4 rating

- Microsoft Outlook: 4.6 rating

- NetSuite: 4.2 rating

#### Integrations-related review snippet

Reviewer: Jason S.

Reviewer details: Marketing and Advertising, 1-10 employees

Published: December 18, 2025

> "Most integrations worked the first time after they were installed."

---

## Sogolytics

Rating: 4.7 out of 5 (730 reviews)

Profile: [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SogoSurvey empowers individuals and small teams to uncover what recipients really think without needing advanced research skills.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Usage Based

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.6 rating

- Data Import/Export: 4.6 rating

- Reporting/Analytics: 4.6 rating

- Question Branching: 4.6 rating

#### Lowest rated features

- Data Analysis Tools: 4.4 rating

- Customizable Templates: 4.4 rating

- Response Validation: 4.2 rating

- Multi-Channel Distribution: 4.3 rating

#### Feature-related review snippet

Reviewer: Faezal Bin R.

Reviewer details: Education Management, Self-employed

Published: November 30, 2022

> "The application is really user-friendly with an intuitive UI."

### Gallery tab

Ease of use: 4.6 out of 5 (730 reviews)

#### Related review snippet

Reviewer: Jalen G.

Reviewer details: Human Resources, Self-employed

Published: February 22, 2025

> "Sogolytics stands out for its user-friendly interface, making survey creation and data analysis seamless."

### Integrations tab

Sogolytics connects with 19+ software tools.

[See all integrations](https://www.capterra.com/p/127957/SoGoSurvey/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Trello: 4.5 rating

- Microsoft Excel: 4.0 rating

- Mailchimp: 4.5 rating

- Gmail: 5.0 rating

- Google Analytics 360: 4.7 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Information Technology and Services, Self-employed

Published: July 12, 2022

> "The integration into my study process was smooth and fast-forward."

---

## Visme

Rating: 4.5 out of 5 (719 reviews)

Profile: [Visme](https://www.capterra.com/p/153139/Visme/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Visme Forms enables you to create beautiful animated survey forms that engage your audience and increase conversions by up to 2X.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined infographic design process

- Accessible professional graphic design

Cons:

- Frequent glitches and slowdowns

- Unreliable and clunky text editing

#### Starting price

Starting price: $12.25

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Customizable Questions: Available

- Data Import/Export: Available

- Customizable Templates: Available

- Question Branching: Not available

- Skip Logic: Not available

- Question Library: Not available

- Data Analysis Tools: Not available

- Mobile Survey: Available

- Feedback Management: Not available

- Email Marketing: Not available

- Drag & Drop: Available

- URL Customization: Not available

### Gallery tab

Ease of use: 4.3 out of 5 (719 reviews)

#### Related review snippet

Reviewer: Karly R.

Reviewer details: Primary/Secondary Education, 51-200 employees

Published: January 19, 2026

> "The ability to download high quality graphics is a plus."

### Integrations tab

Visme connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/153139/Visme/#integrations)

#### Most popular integrations

- Microsoft PowerPoint: 4.2 rating

- Microsoft Excel: 5.0 rating

#### Integrations-related review snippet

Reviewer: Maria R.

Reviewer details: Government Administration, 501-1,000 employees

Published: May 31, 2024

> "Its seamless integration with our website has simplified embedding projects, ensuring they display perfectly across devices."

---

## Birdeye

Rating: 4.7 out of 5 (705 reviews)

Profile: [Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Collect feedback, analyze data, and grow revenue with Birdeye Surveys.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Simple and intuitive platform

- Enhanced online reputation management

Cons:

- Recurring technical and integration problems

- Inconsistent support and communication

#### Starting price

Starting price: Not available

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 4.6 rating

- Survey Builder: 4.5 rating

- Data Import/Export: 4.4 rating

- Customizable Questions: 4.8 rating

#### Lowest rated features

- Question Branching: 3.7 rating

- Access Controls/Permissions: 4.0 rating

- Data Analysis Tools: 4.3 rating

- URL Customization: 3.0 rating

#### Feature-related review snippet

Reviewer: Abby J.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: June 11, 2024

> "They offer applicable information, high quality tools, and an ever-changing range of product offerings."

### Gallery tab

Ease of use: 4.7 out of 5 (705 reviews)

#### Related review snippet

Reviewer: Steven L.

Reviewer details: Real Estate, 1,001-5,000 employees

Published: May 7, 2026

> "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve."

### Integrations tab

Birdeye connects with 111+ software tools.

[See all integrations](https://www.capterra.com/p/152997/BirdEye/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Mailchimp: 4.5 rating

- Pipedrive: 4.5 rating

- Square Point of Sale: 4.6 rating

- Mindbody: 4.0 rating

- Constant Contact: 4.3 rating

#### Integrations-related review snippet

Reviewer: Jacob N.

Reviewer details: Health, Wellness and Fitness, 11-50 employees

Published: January 16, 2023

> "Integration is not too difficult and features outweigh other platforms."

---

## iContact

Rating: 4.5 out of 5 (604 reviews)

Profile: [iContact](https://www.capterra.com/p/221118/iContact/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Responsive, knowledgeable support team

- Streamlined email campaign management

Cons:

- Higher cost and limited plans

- Challenging formatting and editing

#### Starting price

Starting price: $14.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Data Import/Export: 5.0 rating

- Reporting/Analytics: 5.0 rating

- Email Marketing: 5.0 rating

- Customizable Templates: 5.0 rating

#### Lowest rated features

- Customizable Fields: 4.8 rating

- Engagement Tracking: 4.9 rating

- Access Controls/Permissions: 5.0 rating

- API: 5.0 rating

#### Feature-related review snippet

Reviewer: Prudencia F.

Reviewer details: Research, 51-200 employees

Published: April 10, 2023

> "Its user interface was easy to understand, making it simple to create, customize and personalize newsletters and forms."

### Gallery tab

Ease of use: 4.4 out of 5 (604 reviews)

#### Related review snippet

Reviewer: Folukemi I.

Reviewer details: Non-Profit Organization Management, 201-500 employees

Published: August 26, 2024

> "iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates."

### Integrations tab

iContact connects with 53+ software tools.

[See all integrations](https://www.capterra.com/p/221118/iContact/#integrations)

#### Most popular integrations

- SurveyMonkey: 4.6 rating

- Eventbrite: 5.0 rating

- HubSpot CRM: 4.5 rating

- Stripe: 4.6 rating

- Meta for Business: 4.4 rating

- Twitter/X: 5.0 rating

#### Integrations-related review snippet

Reviewer: James P.

Reviewer details: Non-Profit Organization Management, 501-1,000 employees

Published: October 10, 2023

> "We were able to deploy this to over 200 offices around the country and recommended it to many of our international organizations."

---

## Survio

Rating: 4.5 out of 5 (571 reviews)

Profile: [Survio](https://www.capterra.com/p/150091/Survio/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible interface

- Versatile research survey platform

Cons:

- Restrictive and costly pricing model

- Complicated student discount process

#### Starting price

Starting price: €15.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.5 rating

- Reporting/Analytics: 4.4 rating

- Data Import/Export: 4.3 rating

- Customizable Questions: 4.7 rating

#### Lowest rated features

- Customizable Templates: 4.2 rating

- Email Marketing: 4.1 rating

- Data Analysis Tools: 4.2 rating

- Multi-Channel Distribution: 4.1 rating

#### Feature-related review snippet

Reviewer: Finn K.

Reviewer details: Marketing and Advertising, Self-employed

Published: January 10, 2024

> "The user interface is very clean and straightforward."

### Gallery tab

Ease of use: 4.7 out of 5 (571 reviews)

#### Related review snippet

Reviewer: Liana K.

Reviewer details: Education Management, 501-1,000 employees

Published: May 29, 2024

> "Survio offers a wide array of question types and templates, which I found invaluable in tailoring my questionnaires to fit specific needs. Whether I needed simple multiple-choice questions or more complex matrix questions, Survio had me covered."

### Integrations tab

Survio connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/150091/Survio/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Slack: 4.7 rating

- Dropbox: 5.0 rating

- OneDrive: 4.5 rating

- Zapier: 4.7 rating

---

## Hotjar

Rating: 4.6 out of 5 (545 reviews)

Profile: [Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Bring the voice of the customer to your decision-making with on-site and external surveys from Hotjar!

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive user behavior analysis

- Detailed visitor engagement tracking

Cons:

- Session recording usability challenges

- Technical limitations and glitches

#### Starting price

Starting price: $39.00

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.6 rating

- Reporting/Analytics: 4.4 rating

- Data Import/Export: 4.0 rating

- Data Analysis Tools: 4.4 rating

#### Lowest rated features

- Skip Logic: 4.0 rating

- Customizable Questions: 4.4 rating

- Customizable Templates: 4.0 rating

- Randomization: 4.0 rating

#### Feature-related review snippet

Reviewer: Rodrigo T.

Reviewer details: Information Technology and Services, 10,001+ employees

Published: October 25, 2024

> "Its seamless integration with other marketing tools provides deep insights into user behavior, allowing you to identify large-scale patterns and continually improve user experience."

### Gallery tab

Ease of use: 4.6 out of 5 (545 reviews)

#### Related review snippet

Reviewer: Peter C.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: July 1, 2026

> "Hotjar has provided us with such incredible insights about how prospects and customers actually interact with our website, which enable us to tailor our approach to them."

### Integrations tab

Hotjar connects with 71+ software tools.

[See all integrations](https://www.capterra.com/p/163516/Hotjar/#integrations)

#### Most popular integrations

- Slack: 5.0 rating

- Microsoft Excel: 4.8 rating

- Mailchimp: 4.5 rating

- OneDrive: 4.5 rating

- HubSpot Marketing Hub: 5.0 rating

- Zapier: 4.7 rating

#### Integrations-related review snippet

Reviewer: Atul M.

Reviewer details: Arts and Crafts, Self-employed

Published: January 5, 2023

> "Hotjar can be easily integrated with a range of other tools and platforms, including Google Analytics."

---

## QuestionPro

Rating: 4.8 out of 5 (539 reviews)

Profile: [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive nonprofit survey solution

- Intuitive learning experience

Cons:

- Recurring technical and usability problems

#### Starting price

Starting price: $83.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.8 rating

- Reporting/Analytics: 4.7 rating

- Data Import/Export: 4.6 rating

- Question Branching: 4.7 rating

#### Lowest rated features

- Data Analysis Tools: 4.6 rating

- Survey/Poll Management: 4.4 rating

- Customizable Templates: 4.6 rating

- Data Security: 4.6 rating

#### Feature-related review snippet

Reviewer: Andreas P.

Reviewer details: Research, 1-10 employees

Published: May 20, 2026

> "The platform is intuitive to use and works well for both smaller studies and larger surveys."

### Gallery tab

Ease of use: 4.6 out of 5 (539 reviews)

#### Related review snippet

Reviewer: Andreas P.

Reviewer details: Research, 1-10 employees

Published: May 20, 2026

> "We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different stakeholder groups."

### Integrations tab

QuestionPro connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/135455/QuestionPro/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 5.0 rating

- Google Sheets: 5.0 rating

- Google Analytics 360: 4.7 rating

- HubSpot Marketing Hub: 4.5 rating

- Zapier: 4.7 rating

- Tableau: 4.6 rating

#### Integrations-related review snippet

Reviewer: LaMar Y.

Reviewer details: Program Development, 1-10 employees

Published: September 29, 2025

> "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis."

---

## Tremendous

Rating: 4.8 out of 5 (528 reviews)

Profile: [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive survey participation.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Flat Rate

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Data Import/Export: 4.7 rating

- Customizable Templates: 4.6 rating

- Customizable Branding: 4.6 rating

- Real-Time Data: 4.5 rating

#### Lowest rated features

- Reporting/Analytics: 4.1 rating

- Activity Dashboard: 4.5 rating

- API: 4.3 rating

- Multi-Channel Distribution: 4.2 rating

#### Feature-related review snippet

Reviewer: Johanna S.

Reviewer details: Real Estate, 501-1,000 employees

Published: October 29, 2025

> "The user interface is very intuitive, and there are a lot of vendor options."

### Gallery tab

Ease of use: 4.9 out of 5 (528 reviews)

#### Related review snippet

Reviewer: Abygail J.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: June 5, 2026

> "The tracking dashboard lets us see exactly when a client opens the email and redeems their reward, which gives our team great visibility."

### Integrations tab

Tremendous connects with 21+ software tools.

[See all integrations](https://www.capterra.com/p/197141/Tremendous-Rewards/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- Gmail: 4.8 rating

- SurveyMonkey: 4.6 rating

- Zapier: 5.0 rating

- Airtable: 4.6 rating

- Bonusly: 4.8 rating

#### Integrations-related review snippet

Reviewer: Barbara C.

Reviewer details: Retail, 1-10 employees

Published: April 16, 2025

> "What I like most about Tremendous is their extensive variety of rewards, their platform's user-friendly interface, their seamless API integration, and their responsive customer service."

---

## XM for Strategy & Research

Rating: 4.7 out of 5 (426 reviews)

Profile: [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Create, distribute, and analyse surveys in minutes with the world's most sophisticated, easy-to-use survey platform.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Flexible and intuitive survey creation

- Versatile and professional surveys

Cons:

- High and complex pricing

- Cumbersome and slow navigation

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Survey Builder: 4.7 rating

- Reporting/Analytics: 4.5 rating

- Question Branching: 4.5 rating

- Data Import/Export: 4.5 rating

#### Lowest rated features

- Data Analysis Tools: 4.4 rating

- Customizable Templates: 4.4 rating

- Multi-Language: 4.3 rating

- Real-Time Data: 4.0 rating

#### Feature-related review snippet

Reviewer: Michael M.

Reviewer details: Financial Services, 1,001-5,000 employees

Published: April 27, 2023

> "Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation."

### Gallery tab

Ease of use: 4.4 out of 5 (426 reviews)

#### Related review snippet

Reviewer: Ginger S.

Reviewer details: Education Management, 201-500 employees

Published: July 10, 2025

> "Mostly I and my team used it for collecting basic data, however, when I had the opportunity to use it for research data collection, I was impressed with the flexibility of the settings and logic to deploy a high-level, IRB-approved survey."

### Integrations tab

XM for Strategy & Research connects with 40+ software tools.

[See all integrations](https://www.capterra.com/p/72396/Strategy-and-Research/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Salesforce Sales Cloud: 4.4 rating

- Jira: 4.4 rating

- HubSpot CRM: 4.5 rating

- Zendesk Suite: 4.4 rating

- Freshdesk: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Management Consulting, 11-50 employees

Published: January 14, 2021

> "As well, it integrates with Salesforce CRM."

---

## ClearCo

Rating: 4.4 out of 5 (411 reviews)

Profile: [ClearCo](https://www.capterra.com/p/45188/ClearCo/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Capture real-time employee sentiment with customizable surveys and insights, helping leaders take action to improve engagement.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Customizable Questions: Available

- Data Import/Export: Available

- Customizable Templates: Available

- Question Branching: Not available

- Skip Logic: Not available

- Question Library: Not available

- Data Analysis Tools: Not available

- Mobile Survey: Not available

- Feedback Management: Available

- Email Marketing: Not available

- Drag & Drop: Not available

- URL Customization: Not available

#### Feature-related review snippet

Reviewer: Khallyl A.

Reviewer details: Marketing and Advertising, 501-1,000 employees

Published: March 17, 2023

> "The software is user-friendly with clear and intuitive screens."

### Gallery tab

Ease of use: 4.5 out of 5 (411 reviews)

#### Related review snippet

Reviewer: Jeannene M.

Reviewer details: Computer Software, 201-500 employees

Published: January 3, 2025

> "It allows us to bring in additional data points from other systems (ie, performance ratings). While we desire to have an all-in-one platform for our people needs, we are not in a place that we can do so and CWS has been a huge improvement to our manual processes as we continue to want to evolve our programs."

### Integrations tab

ClearCo connects with 65+ software tools.

[See all integrations](https://www.capterra.com/p/45188/ClearCo/#integrations)

#### Most popular integrations

- BambooHR: 4.6 rating

- Absorb: 4.5 rating

- Checkr: 4.5 rating

- Glassdoor: 4.3 rating

- Criteria: 4.7 rating

- ADP GlobalView Payroll: 4.7 rating

#### Integrations-related review snippet

Reviewer: Lisa J.

Reviewer details: Computer Software, 201-500 employees

Published: April 23, 2026

> "The integration and value for connecting with our HR System in Paylocity was crucial for us to have."

---

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Table of Contents

-   [Essential survey software buying information](#essential-survey-software-buying-information)
-   [What are the most reviewed survey systems?](#what-are-the-most-reviewed-survey-systems)
-   [What is survey software?](#what-is-survey-software)
-   [What is survey software pricing?](#what-is-survey-software-pricing)
-   [What are some survey software features rated by users?](#what-are-some-survey-software-features-rated-by-users)
-   [Top benefits of survey software identified by users](#top-benefits-of-survey-software-identified-by-users)
-   [Common survey software challenges identified by users](#common-survey-software-challenges-identified-by-users)
-   [What is survey software used for?](#what-is-survey-software-used-for)
-   [Who uses survey software?](#who-uses-survey-software)
-   [What to know about survey software integrations](#what-to-know-about-survey-software-integrations)
-   [Recent trends in survey software](#recent-trends-in-survey-software)
-   [Learn more about survey software can help your business](#learn-more-about-survey-software-can-help-your-business)

## Essential survey software buying information 

[Survey software](https://www.capterra.com/survey-software/) helps businesses create, distribute, and analyze surveys to gather feedback and data from target audiences. It allows users to leverage customizable templates and built-in reporting features to facilitate the creation and analysis of surveys.

Thought leader Marisa Lather\[[1](#sources)\] says she uses this software “way more” than she initially imagined in her role as director of marketing and communications for a consulting firm.

“I use it for customer satisfaction surveys and market research, but we also use this software internally for things like employee engagement surveys or even for simple tasks like finding the best meeting times.”

Survey software is used to facilitate market research, measure customer satisfaction, or collect employee feedback for analyzing and segmenting data to identify trends and patterns within the responses.

Most online survey software products on the market are priced "per month," and their entry-level pricing plan ranges from $10 to more than $49.\[[2](#sources)\]

First-time buyers should begin evaluating with a budget, number of users, specific use cases, and necessary integrations in mind. Ensure you’ve consulted with stakeholders on a list of critical questions to help you evaluate systems based on your needs, such as: 

-   How does survey software facilitate data collection from multiple sources and does it offer features for offline data collection?
    
-   What integrations does the survey tool offer with other tools and platforms such as [CRM systems](https://www.capterra.com/customer-relationship-management-software/), email marketing software, and analytics tools?
    
-   How does the survey tool ensure compliance with data privacy regulations?
    
-   What segmentation capabilities does the survey software offer for targeting specific audiences or segments?
    
-   How does the survey software measure key metrics such as response rates, and satisfaction scores?
    

## What are the most reviewed survey systems?

[Capterra Shortlist](https://www.capterra.com/survey-software/shortlist/) identifies the top survey systems based on a proprietary blend of user ratings and popularity, helping small businesses efficiently find the most effective survey solution for their needs.\[[3](#sources)\] Here are the five most reviewed products in our Capterra Shortlist for this category:

| Product | Overall score | Popularity score | Ratings score |
| --- | --- | --- | --- |
| [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) | 99/100 | 50/50 | 49/50 |
| [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) | 91/100 | 43/50 | 49/50 |
| [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) | 92/100 | 44/50 | 47/50 |
| [Nextiva](https://www.capterra.com/p/175788/Nextiva/) | 88/100 | 38/50 | 50/50 |
| [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) | 65/100 | 17/50 | 48/50 |

These rankings are determined by combining verified user ratings and publicly available web search popularity data: 

-   **Ratings score:** Relative score of the software based on ratings given by users on Capterra, normalized for the number and recency of reviews.
    
-   **Popularity score**: Relative popularity of software based on web search trends and products’ web presence.
    

## What is survey software?

[Survey software](https://www.capterra.com/survey-software/) lets users design and manage electronic surveys, polls, and questionnaires for market research. The tool also helps measure customer satisfaction rates and simplifies the employee feedback collection process. It can automate designing, scheduling, publishing, and conducting surveys using various user feedback-capturing formats, including radio buttons, checkboxes, drop-down menus, and free-form text fields.

The survey platform accommodates multiple methodological approaches to provide data reporting tools (such as charts and graphs) for analyzing online survey results. The generated reports can be summarized based on responses. These may include comparisons across different demographics or time zones, identification of trends and patterns, or data segmentation based on age groups, geographic regions, customer types, and other factors.

Capterra covers 777 survey software products, and we published 8,268 reviews from users of this software in the past year.\[[4](#sources)\] We'll draw from that proprietary data to highlight key considerations for businesses exploring survey software.

## What is survey software pricing?

Most online survey software products on the market are priced "per month," and their entry-level pricing plan ranges from $10 to $49+.\[[2](#sources)\]

-   Entry or starter-level software may include features such as templates, form metrics, and email notifications. 
-   Premium or advanced subscriptions priced higher may include additional features such as translations, analytics integrations, and access control management.
    

Pointing out some less obvious costs of owning survey software, Lather advises buyers to ask vendors about any restrictions on the number of responses collected, limitations on how long the data can be stored, and constraints on the ability to export data in certain formats. These factors can affect the overall cost and usefulness of the software.

This is especially relevant for any free survey software solutions. Capterra lists 270 [free](https://www.capterra.com/survey-software/s/free/) survey products and 430 survey products that offer a free trial.

Using a free trial or a free version of survey software offers the advantage of cost-effective evaluation, risk-free testing, and access to core features that can help businesses assess its suitability without financial commitment. 

* * *

### Pro-tip: 4 signs it’s time to upgrade

As your survey needs grow, you might find yourself outgrowing free or low-cost tools. Lather identifies several signs or situations where upgrading makes sense:

-   **Complexity of questions:** When surveys require advanced logic, such as conditional branching based on previous answers, basic tools may fall short.
    
-   **Brand consistency:** When you want your surveys to match your company's branding perfectly, you'll need tools that offer white-labeling options.
    
-   **Need to go global:** When expanding into international markets requiring features like translation support and time zone management.
    
-   **Guided survey creation:** When you need tools that offer strategic advice or smart recommendations for effective survey design.
    

* * *

## What are some survey software features rated by users?

All survey software tools include survey builder, reporting/analytics, and multi-channel distribution features. Most share various common features, such as data analysis tools, data import/export, and feedback management.

### Core survey software features

-   **Survey builder:** Create and manage surveys. 93% rate this feature as critical or highly important.
    
-   **Reporting/analytics:** View and track pertinent metrics. 86% rate this feature as critical or highly important.
    
-   **Multi-channel distribution:** Multi-channel distribution: Use more than one distribution channel, such as email, web link, or social media, to distribute surveys to customers. 59% rate this feature as critical or highly important.
    

### Common survey software features

-   **Customizable questions:** Tailor questions for your target audience. 95% rate this feature as critical or highly important.
    
-   **Data import/export:** Import and export files, reports, or other data to and from software applications. 80% rate this feature as critical or highly important.
    
-   **Question branching:** Design surveys that direct respondents to different questions based on their previous answers. 73% rate this feature as critical or highly important.
    
-   **Customizable templates:** Use layouts to match user’s preferences and requirements. 73% rate this feature as critical or highly important.
    
-   **Data analysis tools:** Analyze survey results via statistical testing or crosstabs directly within the software. 73% rate this feature as critical or highly important.
    
-   **Skip logic:** Avoid showing participants irrelevant questions determined by an answer to a previous question. 63% rate this feature as critical or highly important.
    
-   **Email marketing:** Create and send email blasts or campaigns. 49% rate this feature as critical or highly important.
    
-   **Feedback management:** Collect, analyze, and utilize feedback from users or customers to improve a product or service.  
-   **URL customization:** Modify a website’s URL to enhance readability, branding, or campaign alignment.
    

## Top benefits of survey software identified by users

**Enhances team collaboration**: Visualization options, including graphs, histograms, and pie charts, can highlight important data points and communicate survey findings, enhancing team collaboration.

_“Collaboration and sharing features promote teamwork and enable multiple users to contribute to the creation and analysis of surveys.”_

–Karina SC., analyst, human resources

**Helps businesses to collect client feedback**: Using online survey tools improves the ability to extract actionable insights and draw conclusions from survey data. Client feedback helps uncover trends and relationships by diving deeper into the collected data. 

_“We get the opinions and interests of our customers to use them at our best discretion, and it allows us to schedule, make informed purchases, and work with speed because we have that information at your fingertips.”_

–Robert A., IT specialist, real estate

**Enables better team management**: Soliciting feedback from employees can help boost morale, increase productivity, and improve employee engagement. It can also help businesses understand employees and address painponts in the workplace.

_“It gives us insight into how employees are feeling about the workplace, and we can see results over a long period of time.”_

–Tori E., HR assistant, food production

## Common survey software challenges identified by users

When it comes to the challenges of survey software, users cite pricing, free versions, and payments and rewards as problematic areas. 

Survey software users may encounter problems related to payments and rewards, including issues like delayed payments. Users must ensure the survey platform integrates with secure and trusted payment providers in order to reduce the risks associated with fraud and delayed payments.

Pricing for survey software is often tiered and is based on a monthly subscription. It is important to note that some features may not be provided with entry-level plans and users should get a complete overview of what features are or are not included before committing. Users must also consider that some features may be accessible in a free trial but may not appear in a lower-tiered price plan. 

In fact, product trials tend to play a primary role in the purchase decision according to 62% of buyers, followed closely by the vendor’s customer support (57%).\[[5](#sources)\]

## What is survey software used for?

Analysis of our extensive survey tool reviews highlights the most common use cases:

-   **Optimize email marketing targeting:** Survey software with email marketing features helps send surveys and manage their contact database. Tracking and reporting features also allow businesses to make data-driven decisions for email marketing strategies. 
-   **Design surveys from templates:** Businesses can use predesigned survey templates tailored to their specific business needs. These templates can also be used as a starting point to get ideas on how to structure an online survey, which can save time. 
-   **Acquire customer feedback:** Reviewers indicated that using an online survey tool to get accurate customer feedback allows them to act immediately, enhancing the survey’s efficiency and effectiveness. Feedback gives organizations valuable insights to improve their products, services, and customer experiences.
    
-   **Collect and analyze data:** Survey software, according to reviewers, facilitates data analysis through built-in analytics tools. Users can visualize survey data using charts, graphs, and tables to identify trends, patterns, and insights. 

Additionally, [SMS survey software](https://www.capterra.com/sms-survey-software/) is a type of survey software that helps businesses design and manage electronic surveys, questionnaires, and polls to measure customer satisfaction and engage with their audiences through mass text campaigns.

## Who uses survey software?

Survey software is used across varied industries including businesses, market researchers, academic researchers, human resource professionals, nonprofit organizations, government agencies, and academic institutions.

In the past year, nearly a third quarter (28%) of survey software reviews were from education management, IT services, higher education, and non-profit industries. From reviews left on our website, we found that 71% of companies that use survey software are primarily small businesses with 200 or fewer employees.\[[4](#sources)\]

## What to know about survey software integrations

We analyzed our extensive reviews database and, based on that, we determined the three categories of software that most often integrate with survey software are: 

**Email marketing:** Survey software integrates with email marketing software to embed or link surveys directly in marketing emails which enables data collection from recipients.

**Website builder:** By integrating with website builders, survey software can embed surveys of feedback forms into websites via drag-and-drop tools or code snippets.

**CRM:** Survey software integrates with CRM systems by automatically syncing survey responses with customer profiles to help businesses track customer feedback and preferences.

Beyond these common integrations, Lather suggests considering industry-specific and function-specific integrations. 

For example, she recommends that retailers integrate survey software with their e-commerce platforms. "It'll help you run post-purchase surveys, evaluate customer satisfaction, and preempt negative reviews," she explains. 

Similarly, HR departments might integrate surveys with human resources systems for employee engagement, while event organizers could connect to event management systems for post-event feedback.

Lather also highlights the value of analytics integrations: "The analytics tools you use in business should be able to quickly read that data and visualize how that data relates to broader business metrics,” she says.

## Recent trends in survey software

**Feedback management ensures transparency**: Businesses must focus more on utilizing feedback management features to collect, analyze, and utilize feedback from consumers to improve a product or service and ensure transparency. Transparency plays a crucial role in consumer engagement, especially when it comes to the way customer feedback is used. According to Gartner, businesses can improve survey response rates by adjusting survey invitation messages, thank you emails, and other means of building follow-up communication.\[[6](#sources)\]

**Survey design and strategy are becoming more important:** According to Gartner’s report on How to Optimize Survey Design to Collect High-Quality Voice-of-the-Customer Data, surveys without clearly defined strategies and objectives fail to garner customer insights that are pertinent, useful and actionable. It is important to have a clear survey design strategy as survey design is a multifaceted process. It is important to pay attention to multiple details. Survey software with customizable templates can help draft concise online survey questions to yield only necessary data to inform specific decisions or insights.\[[7](#sources)\]

## Learn more about survey software can help your business

-   [Capterra Value Report: A Price Comparison Guide for Survey Software](https://www.capterra.com/resources/survey-software-pricing-report/)
    
-   [6 Top-Rated Free Survey Tools](https://www.capterra.com/resources/free-survey-software/)
    
-   [Best Free Survey Software](https://www.capterra.com/survey-software/s/free/)
    

Sources

1.  [Marisa Lather](https://www.linkedin.com/in/marisalather/), LinkedIn
    
2.  **Capterra software pricing data:** Only products with publicly available pricing information and qualified software products within the category, as of October 7, 2023, are included in the pricing analysis. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
3.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
4.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year as of the production date. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
5.  **Capterra’s 2025 Tech Trends Survey:** The 2025 Tech Trends Survey was conducted online in July 2024 to understand the timeline, organizational challenges, adoption & budget, vendor research behaviors, ROI.
    
6.  [Improve Survey Response Rate by Showing How Feedback Is Used](https://www.gartner.com/document/5269463), Gartner
    
7.  [How to Optimize Survey Design to Collect High-Quality Voice-of-the-Customer Data](https://www.gartner.com/document/4018264), Gartner