Intouch Insight vs Formstack

Awards

Starting Price

Not provided by vendor

$19.00/month

Best For

Customer-centric brands across all industries including restaurant, hospitality, retail, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organization.

All with online, offline, or paper forms of any sort. A versatile, no-code form builder to capture info and route directly to the critical apps for Events, Finance, HR, Marketing, Operations and IT.

Rating


4.6 / 5
(10)
Read All Reviews

4.2 / 5
(73)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.8 / 5



4.2 / 5


  • "It is easy to use for the most part and the forms look nice. They are better than the cheaper-feeling system we used in the past."

  • "It is extremely user friendly and easy to navigate and has tons of functionality, like signatures, credit cards, logic, etc."

Customer Support


4.9 / 5



3.9 / 5


  • "It collaborates with many plug-ins and Google apps. Customer service is kind."

  • "Integrations of third party services, customer service."

Features & Functionality


4.4 / 5



4.2 / 5


  • "Easy to build the forms that you need to get the best information from clients/responders. Pretty flexible on who gets the info as well."

  • "Feel free to make your own form templates with your brand's colors to really visualize how the forms could look and function."

Value for Money


4.4 / 5



4 / 5


  • "It's been great, an inexpensive way to extend Salesforce."

  • "It is a great value for the money, and is relatively easy to use."

Product Features

  • check Custom Survey URLs
  • check Data Analysis Tools
  • close Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

View 5 screenshots 109184 thumb
View 5 screenshots 189010 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intouch Insight vs Formstack

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