Formstack vs SurveyMonkey Enterprise

Awards

Starting Price

$19.00/month

Not provided by vendor

Best For

All with online, offline, or paper forms of any sort. A versatile, no-code form builder to capture info and route directly to the critical apps for Events, Finance, HR, Marketing, Operations and IT.

Market research platform that enables IT, marketing, healthcare, HR, and education businesses to manage policies, feature implementation, audit logs, and more.

Rating


4.2 / 5
(71)
Read All Reviews

4.6 / 5
(5308)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.1 / 5


  • "It is extremely user friendly and easy to navigate and has tons of functionality, like signatures, credit cards, logic, etc."

  • "Formstack is simple to set up and easy to use."


4.6 / 5


  • "The ease of use is so great. It is so nice and easy to set up custom looking surveys and questionnaires."

  • "I love that this software is easy to use, it is secure, and easy to share to my target audience."

Customer Support


3.9 / 5


  • "Customer service is friendly and timely with responses in emails and over the phone. Easy to setup and add integrations for 3rd party products."

  • "It collaborates with many plug-ins and Google apps. Customer service is kind."


4.4 / 5


  • "It's super easy friendly and if there are any issues the customer service will help you resolve it."

  • "The customer service always wants to help when you need them. They are quick, supportive and extremly helpful."

Features & Functionality


4.1 / 5


  • "Easy to build the forms that you need to get the best information from clients/responders. Pretty flexible on who gets the info as well."

  • "Feel free to make your own form templates with your brand's colors to really visualize how the forms could look and function."


4.5 / 5


  • "I love how easy it is to fill out a survey no matter the length of it. It's easy to navigate and makes survey taking fun no matter the content."

  • "Survey Monkey is a great tool for collecting feedback in a professional way, helping you acquire data that can be helpful for decision making."

Value for Money


4 / 5


  • "It's been great, an inexpensive way to extend Salesforce."

  • "It is a great value for the money, and is relatively easy to use."


4.5 / 5


  • "I love the ability to survey groups after meetings to collect feedback. Awesome, easy to use, and the price is right."

  • "Survey monkey is awesome - easily customize the interface and track results. Inexpensive but powerful tool."

Product Features

  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • check Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Formstack vs SurveyMonkey Enterprise

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