BirdEye vs 123FormBuilder

Starting Price

Not provided by vendor

$24.99/month/user

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Our main users: - Companies from a wide range of fields: market analysis, health, education, non-profit, charity - HR departments doing corporate feedback - Developers as well as non-programmers.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.8 / 5
(276)
Read All Reviews

4.4 / 5
(112)
Read All Reviews

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


4.3 / 5


  • "User friendly interface, many useful features, easy dashboard navigation, superb support, and all at a great value for non-profits."

  • "Free Account and very user friendly. The design is also very clean and simple which I can really appreciate, since it flows with my webpage."

Customer Support


4.8 / 5


  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."

  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."


4.2 / 5


  • "Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions."

  • "Software is easy to set up and when I needed help, the support team was quick and effective."

Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "She provides exceptional support, excellent follow through and responds quickly and efficiently to all correspondences."


4.2 / 5


  • "The form builder is really easy to use and has LOADS of options, I love it. Thank you for making the process really easy."

  • "Great web-based software to build forms of any kind."

Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


4.1 / 5


  • "From obtaining leads, to registration and accepting payments, 123FormBuilder does it all at a decent price. It also helps that the forms look nice on any website page it's embedded in."

  • "I love the fact we can populate fields and options based on the responses of the customer. We are able to accurately provide pricing and add-on options automatically."

Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Screenshots

View 5 screenshots 164110 thumb
View 5 screenshots 90820 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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BirdEye vs 123FormBuilder

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123FormBuilder vs BirdEye