Beyond Feedback vs Reputation.com

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Companies that are seeking a continuous improvement approach to gain insights about customers, employees, or their marketplace.

Not provided by vendor

Ideal number of Users

1 - 1000+

2 - 1000+

Rating

(0)
4.3 / 5
(135)
Read All Reviews

Ease of Use




4.4 / 5


  • "The app is very user friendly- love the ease of the drop down responses."

  • "I like the user friendly interface and that you can drill down on anything."

Customer Support




4.2 / 5


  • "I also like that we can have templates to send to possible reviewees to send review requests to. Customer service is usually good and responsive."

  • "Customer support has always responded quickly and been able to maximize our use of the product."

Features & Functionality




4.1 / 5


  • "Also, the customer service is top notch. Kind and helpful representatives who are available and willing build an ongoing relationship."

  • "Overall the software is pretty user friendly and easy to navigate."

Value for Money




4.2 / 5


Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
Not provided by vendor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Beyond Feedback vs Reputation.com

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Reputation.com vs Beyond Feedback