AskNicely NPS Software vs askiaweb surveys

Starting Price

Not provided by vendor Not provided by vendor

Best For

AskNicely is for all entrepreneurs, product managers and customer support managers that care about delivering a world class customer experience.

Survey management tool which assists market research agencies of all sizes with data collection and knowledge management.

Rating


4.6 / 5
(99)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "The solution is clean and simple and easy to configure and intuitive."

  • "Modern, easy to use once you know what you are doing - I love how it matches your color them using your logo colors :D."


4 / 5


Customer Support


4.7 / 5


  • "Good customer service team. Although not operating on UK hours."

  • "Being able to use the manual workflows allows our support team to keep record of those interactions about feedback all in one place."


5 / 5


Features & Functionality


4.2 / 5


  • "Very simple easy to use interface. Also the team are fantastic and they responded immediately to a request I had and exceeded my expectations."

  • "Great stand-alone NPS solution with basic tools to develop an understanding of customer experience. Simple and easy to navigate platform."



Value for Money


4.4 / 5




Product Features

  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • close Supports Audio / Images / Video
  • check Custom Survey URLs
  • close Data Analysis Tools
  • check Email Marketing
  • close Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • close Site Intercept Survey
  • close Skip Logic
  • close Supports Audio / Images / Video

Screenshots

View 5 screenshots 199381 thumb
View 3 screenshots 165280 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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AskNicely NPS Software vs askiaweb surveys

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