AskNicely NPS Software vs MaritzCX

Starting Price

Not provided by vendor Not provided by vendor

Best For

AskNicely is for all entrepreneurs, product managers and customer support managers that care about delivering a world class customer experience.

Our primary focus is on large and very large enterprise companies.

Ideal number of Users

1 - 1000+

50 - 1000+

Rating


4.6 / 5
(99)
Read All Reviews

4 / 5
(2)

Ease of Use


4.6 / 5


  • "The solution is clean and simple and easy to configure and intuitive."

  • "Modern, easy to use once you know what you are doing - I love how it matches your color them using your logo colors :D."


4 / 5


Customer Support


4.7 / 5


  • "Just amazing, outstanding customer service - a great product, too."

  • "Good customer service team. Although not operating on UK hours."


5 / 5


Features & Functionality


4.2 / 5


  • "Very simple easy to use interface. Also the team are fantastic and they responded immediately to a request I had and exceeded my expectations."

  • "Great stand-alone NPS solution with basic tools to develop an understanding of customer experience. Simple and easy to navigate platform."


3 / 5


Value for Money


4.4 / 5



5 / 5


Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Screenshots

View 5 screenshots 199381 thumb
View 4 screenshots 120245 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AskNicely NPS Software vs MaritzCX

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