AskNicely NPS Software vs DirectSuggest

Starting Price

Not provided by vendor

$0.25/month/user

Best For

AskNicely is for all entrepreneurs, product managers and customer support managers that care about delivering a world class customer experience.

We Serve Organizations Of All Sizes In All Industries

Ideal number of Users

1 - 1000+

10 - 1000+

Rating


4.6 / 5
(99)
Read All Reviews
(0)

Ease of Use


4.6 / 5


  • "The solution is clean and simple and easy to configure and intuitive."

  • "Modern, easy to use once you know what you are doing - I love how it matches your color them using your logo colors :D."



Customer Support


4.7 / 5


  • "Just amazing, outstanding customer service - a great product, too."

  • "Good customer service team. Although not operating on UK hours."



Features & Functionality


4.2 / 5


  • "Very simple easy to use interface. Also the team are fantastic and they responded immediately to a request I had and exceeded my expectations."

  • "Great stand-alone NPS solution with basic tools to develop an understanding of customer experience. Simple and easy to navigate platform."



Value for Money


4.4 / 5




Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Screenshots

View 5 screenshots 199381 thumb
View 5 screenshots 190227 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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AskNicely NPS Software vs DirectSuggest

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DirectSuggest vs AskNicely NPS Software