AskNicely NPS Software vs NGSurvey

Starting Price

Not provided by vendor

$1,999.00/one-time

Best For

AskNicely is for all entrepreneurs, product managers and customer support managers that care about delivering a world class customer experience.

small business to large enterprises

Rating


4.6 / 5
(98)
Read All Reviews

4 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "The solution is clean and simple and easy to configure and intuitive."

  • "Modern, easy to use once you know what you are doing - I love how it matches your color them using your logo colors :D."



Customer Support


4.7 / 5


  • "Good customer service team. Although not operating on UK hours."

  • "Being able to use the manual workflows allows our support team to keep record of those interactions about feedback all in one place."



Features & Functionality


4.2 / 5


  • "Very simple easy to use interface. Also the team are fantastic and they responded immediately to a request I had and exceeded my expectations."

  • "The information it provides, the whole process, the concept is great, the UI is clear and simplified."



Value for Money


4.4 / 5




Product Features

  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • close Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • check Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

View 4 screenshots 12582 thumb
View 4 screenshots 84192 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AskNicely NPS Software vs NGSurvey

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