BirdEye vs SurveyNuts

Awards

Starting Price

Not provided by vendor

$9.00/one-time

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Small companies looking to do market research surveys, customer satisfaction, HR / employee surveys, event questionnaires, other types of forms or studies.

Rating


4.8 / 5
(265)
Read All Reviews

4 / 5
(2)

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


4 / 5


Customer Support


4.8 / 5


  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."

  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."


5 / 5


Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "BirdEye is the most successful practice building tool I have implemented."


4 / 5


Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


5 / 5


Product Features

  • close Custom Survey URLs
  • check Data Analysis Tools
  • close Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • close Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • close Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • close Skip Logic
  • check Supports Audio / Images / Video

Screenshots

View 5 screenshots 164110 thumb
View 5 screenshots 8648 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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BirdEye vs SurveyNuts

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