BirdEye vs Surveybe

Starting Price

Not provided by vendor

$49.99/month

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Surveybe is developed to meet the needs of researchers. Flexibility is the key! It's suited for all data capture projects incl. large, complex, multi-topic, longitudinal surveys & impact assessments.

Rating


4.8 / 5
(265)
Read All Reviews

4.3 / 5
(10)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


4.2 / 5


Customer Support


4.8 / 5


  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."

  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."


4.6 / 5


Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "BirdEye is the most successful practice building tool I have implemented."


3.5 / 5


Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


5 / 5


Product Features

  • close Custom Survey URLs
  • check Data Analysis Tools
  • close Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • close Supports Audio / Images / Video
  • close Custom Survey URLs
  • close Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

View 5 screenshots 164110 thumb
View 5 screenshots 33548 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Surveybe

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