BirdEye vs Employee Voice Surveys/Pulses

Starting Price

Not provided by vendor Not provided by vendor

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

WorkTango works with organizations from hundreds, to hundreds of thousands of employees that are located anywhere in the world.

Ideal number of Users

1 - 1000+

100 - 1000+

Rating


4.8 / 5
(276)
Read All Reviews

4.9 / 5
(34)
Read All Reviews

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


4.9 / 5


  • "The product is easy to use, intuitive, gives visibility into metrics of engagement. It was easy to pull reports and analyze the data quickly."

  • "Light, easy to use and the data collected allows quick change."

Customer Support


4.8 / 5


  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."

  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."


5 / 5


  • "Very good and responsive customer service. Analytics can be pulled in real-time."

  • "Fantastic customer support - WorkTango is there for you every step of the way."

Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "She provides exceptional support, excellent follow through and responds quickly and efficiently to all correspondences."


4.7 / 5


  • "The reports and charts are very useful and informative. Surveys are quick, effective, and very user friendly."

  • "Rich analytics and dashboards available in an easy-to-use platform, which allowed me to quickly and easily survey and respond to my employees."

Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


4.9 / 5


Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Screenshots

View 5 screenshots 164110 thumb
View 5 screenshots 107128 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Employee Voice Surveys/Pulses

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Employee Voice Surveys/Pulses vs BirdEye