Hotjar vs SurveyHero

Starting Price

$29.00/month

$25.00/month

Best For

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base.

Rating


4.7 / 5
(283)
Read All Reviews

4.9 / 5
(14)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."


4.9 / 5


Customer Support


4.5 / 5



4.9 / 5


Features & Functionality


4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."


4.5 / 5


Value for Money


4.5 / 5


  • "The tool is very easy to use and offers a very good value for money."

  • "Really useful and easy-to-understand data, free version is actually usable, upgrades are well-priced."


5 / 5


Product Features

  • check Custom Survey URLs
  • check Data Analysis Tools
  • close Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • close Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • close Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

View 5 screenshots 128828 thumb
View 3 screenshots 176911 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Hotjar vs SurveyHero

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