Reputation.com vs SurveyFactory

Awards

Starting Price

Not provided by vendor

$10.00/month

Best For

Not provided by vendor

Not provided by vendor

Rating


4.3 / 5
(131)
Read All Reviews

1 / 5
(1)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The app is very user friendly- love the ease of the drop down responses."

  • "I like the user friendly interface and that you can drill down on anything."


1 / 5


Customer Support


4.2 / 5


  • "I also like that we can have templates to send to possible reviewees to send review requests to. Customer service is usually good and responsive."

  • "Customer support has always responded quickly and been able to maximize our use of the product."



Features & Functionality


4.1 / 5


  • "Also, the customer service is top notch. Kind and helpful representatives who are available and willing build an ongoing relationship."

  • "Overall the software is pretty user friendly and easy to navigate."


1 / 5


Value for Money


4.2 / 5




Product Features

Not provided by vendor
  • check Custom Survey URLs
  • close Data Analysis Tools
  • check Email Marketing
  • close Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • close Site Intercept Survey
  • close Skip Logic
  • close Supports Audio / Images / Video

Screenshots

View 1 screenshot 85521 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Reputation.com vs SurveyFactory

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share Share Your Comparison of SurveyFactory vs Reputation.com