Reputation.com vs SurveyMonster

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Professionals who want to implement quick surveys without the wait. Free solution for a start , upgrade to a paid account when you need it.

Rating


4.3 / 5
(131)
Read All Reviews

3.5 / 5
(6)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The app is very user friendly- love the ease of the drop down responses."

  • "I like the user friendly interface and that you can drill down on anything."


3.8 / 5


Customer Support


4.2 / 5


  • "I also like that we can have templates to send to possible reviewees to send review requests to. Customer service is usually good and responsive."

  • "Customer support has always responded quickly and been able to maximize our use of the product."


4.2 / 5


Features & Functionality


4.1 / 5


  • "Also, the customer service is top notch. Kind and helpful representatives who are available and willing build an ongoing relationship."

  • "Overall the software is pretty user friendly and easy to navigate."


3.7 / 5


Value for Money


4.2 / 5



4.4 / 5


Product Features

Not provided by vendor
  • check Custom Survey URLs
  • close Data Analysis Tools
  • close Email Marketing
  • close Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • close Skip Logic
  • close Supports Audio / Images / Video

Screenshots

View 1 screenshot 85521 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

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Reputation.com vs SurveyMonster

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share Share Your Comparison of SurveyMonster vs Reputation.com