SmartQ-IVR vs SurveyMonkey

Awards

Starting Price

$5,000.00/one-time

$25.00/month

Best For

Not provided by vendor

CX, HR, marketing, IT, and growth professionals or anyone who wants to know what their customers, employees, or prospects want, need, and expect.

Rating


5 / 5
(1)

4.6 / 5
(5837)
Read All Reviews

Ideal number of Users

100-499

1 - 1000+

Ease of Use


5 / 5



4.6 / 5


  • "It's also very user friendly for those who take my surveys. There are a great deal of design options which are helpful."

  • "The ease of use is so great. It is so nice and easy to set up custom looking surveys and questionnaires."

Customer Support


5 / 5



4.4 / 5


  • "It's super easy friendly and if there are any issues the customer service will help you resolve it."

  • "The customer service always wants to help when you need them. They are quick, supportive and extremly helpful."

Features & Functionality




4.4 / 5


  • "I love how easy it is to fill out a survey no matter the length of it. It's easy to navigate and makes survey taking fun no matter the content."

  • "Survey Monkey is a great tool for collecting feedback in a professional way, helping you acquire data that can be helpful for decision making."

Value for Money




4.5 / 5


  • "I love the ability to survey groups after meetings to collect feedback. Awesome, easy to use, and the price is right."

  • "Survey monkey is awesome - easily customize the interface and track results. Inexpensive but powerful tool."

Product Features

  • close Custom Survey URLs
  • close Data Analysis Tools
  • check Email Marketing
  • close Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • close Site Intercept Survey
  • close Skip Logic
  • close Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • check Question Library
  • close Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SmartQ-IVR vs SurveyMonkey

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