BlueX Survey vs Instabug

Starting Price

Not provided by vendor

$124.00/year

Best For

Organizations that need a new type of survey creation software offering anyone the ability to gather the feedback they need without being an expert.

Companies working with apps looking for bug reporting, crash reporting, user feedback, beta testing, quality assurance, etc.

Ideal number of Users

10 - 1000+

1 - 1000+

Rating


4.8 / 5
(10)
Read All Reviews

4.7 / 5
(86)
Read All Reviews

Ease of Use


4.3 / 5


  • "Customer support is very responsive. Coming from a technical background, I found it easy to use."

  • "Very easy to use and train the end users. We do not 360 as a Performance Evaluation tool but plan to use it more for other unique situations."


4.5 / 5


  • "It's easy to use and more reliable than other softwares i tried many softwares that didn't support image attached to the bug report."

  • "Features, easy to use and above all, their support team."

Customer Support


4.7 / 5


  • "Remarkably is the customer support team at Blue, they are time responsive, knowledgeable, accurate, friendly and professional."

  • "Exemplary Customer Service Supporting Impressive Software."


4.6 / 5


  • "Catching exceptions, bug reports, technical customer support."

  • "As a customer support agent, I use instabug to reply to users inside our app."

Features & Functionality


4.5 / 5


  • "I like the way it is quick, and I can easily track the progress of the students who responded to the survey and those who did not respond."

  • "EXplorance listens to our institutions needs and requirements and is continuously modifying and updating their products to be more useful."


4.4 / 5


  • "The UI is great and implementation is a breeze. I love being able to customize my development console logging to amend my crash reports."

  • "InstaBug is really good tool but the guide is avaialble in the internet is very less."

Value for Money


4.8 / 5



4.1 / 5


Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Screenshots

View 1 screenshot 185151 thumb
View 4 screenshots 183598 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BlueX Survey vs Instabug

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Instabug vs BlueX