20/20 Insight GOLD vs Hotjar

Starting Price

Not provided by vendor

$29.00/month

Best For

Organizations that want to assess leaders and employees to help identify their strengths and opportunities for development. Consultants who provide 360 feedback and survey services to clients.

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Rating

(0)
4.7 / 5
(283)
Read All Reviews

Ideal number of Users

1 - 49

1 - 1000+

Ease of Use




4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."

Customer Support




4.5 / 5


Features & Functionality




4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."

Value for Money




4.5 / 5


  • "The tool is very easy to use and offers a very good value for money."

  • "Really useful and easy-to-understand data, free version is actually usable, upgrades are well-priced."

Product Features

  • close Custom Survey URLs
  • close Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • close Question Branching
  • check Question Library
  • close Site Intercept Survey
  • close Skip Logic
  • close Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • close Email Marketing
  • check Mobile Survey
  • close Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • close Supports Audio / Images / Video

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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20/20 Insight GOLD vs Hotjar

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