Constant Contact vs Hotjar

Starting Price

$20.00/month

$29.00/month

Best For

Constant Contact helps small businesses reach new audiences and drive more business in less time with easy-to-use email marketing automation tools, event management tools, surveys, & social campaigns.

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Ideal number of Users

1 - 49

1 - 1000+

Rating


4.3 / 5
(1573)
Read All Reviews

4.7 / 5
(310)
Read All Reviews

Ease of Use


4.3 / 5


  • "It is SUPER easy to use, very user friendly, and our customers seem to love the emails that we send them from the software."

  • "The best feature was ease of use. Once you set up your campaign it was very easy to use."


4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."

Customer Support


4.2 / 5


  • "The product is easy to use and maintain. When there are issues, I call help support and the customer service is super helpful."

  • "Excellent customer service, great delivery - the two main ingredients for a great email software."


4.5 / 5


Features & Functionality


4.1 / 5


  • "The best thing about this software is their support is normally very quick to help. The chat feature is very nice."

  • "My overall experience w/Constant Contact has been by far amazing. I am quick to recommend them."


4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."

Value for Money


4.1 / 5


  • "We are really excited about the Open Rates, and Unsubscriber list, among other benefits. The price of the software is very well worth it."

  • "It provides us an easy and professional way to maintain contact with our supporters. Great value for the price."


4.5 / 5


  • "Very User friendly, easy tag setup, price is fantastic."

  • "The tool is very easy to use and offers a very good value for money."

Product Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Screenshots

View 5 screenshots 109039 thumb
View 5 screenshots 128828 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Constant Contact vs Hotjar

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