SurveyLegend vs SmartSurvey

Awards

Starting Price

$19.00/month/user

$30.00/month

Best For

SurveyLegend can be used by companies of all sizes, including start-up organizations.

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

Rating


4.6 / 5
(259)
Read All Reviews

4.6 / 5
(51)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "It looks very appealing, is easy to use, kids love the looks and you can add nice features such as images or lots of questions, sections, etc."

  • "The team is so helpful and responded very quickly. The tool has a great interface and is easy to use."


4.7 / 5


  • "SmartSurvey has been really easy to use and perfect for what we needed."

  • "Fantastic, Easy to use, Makes life a little easier."

Customer Support


4.5 / 5


  • "SurveyLegend layout is user friendly and the customer service reps are very helpful."

  • "The Customer support on the other hand is excellent. I am really impressed how they helped me with a misunderstanding and solved my problem."


4.6 / 5


  • "Easy to use product, with great customer service."

  • "Straightforward online survey system with great customer support."

Features & Functionality


4.4 / 5


  • "I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website."

  • "Ability to collect responses from any device, this feature is quite amazing as I can collect the data even on the fly."


4.5 / 5


  • "Ability to quickly and effectively survey a range of contacts and stakeholders with a product they find easy to use."

  • "The ease of use and simplicity of the programme. I am creating the surveys on behalf of Local Authority Building Standards Scotland."

Value for Money


4.3 / 5


  • "The software is really user-friendly, I didn't even contacted the customer service as it was so easy and yeah its totally worth of money."

  • "Features & Functionality is good. Value of money is a little expensive."


4.5 / 5


Product Features

  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • close Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video
  • check Custom Survey URLs
  • check Data Analysis Tools
  • check Email Marketing
  • check Mobile Survey
  • check Offline Response Collection
  • check Question Branching
  • check Question Library
  • check Site Intercept Survey
  • check Skip Logic
  • check Supports Audio / Images / Video

Screenshots

View 5 screenshots 56862 thumb
View 5 screenshots 44566 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SurveyLegend vs SmartSurvey

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