Survey Software FAQs

  • What is survey software?

    Survey software is a centralized platform allowing the design and management of electronic surveys, as well as the collection and analysis of survey responses. It gathers useful insight on factors such as employee and customer satisfaction, which organizations can use to improve current products, services, and business processes.


  • How much does survey software cost?

    Survey software pricing is often determined by feature sets, number of users, number of surveys created, and number of survey responses. Outside of free versions and open source survey solutions, typical pricing for survey systems ranges from $3 per month to $1,000 per month.

    Affordable survey solutions cost anywhere from $1 to $190 per month; check out Capterra’s Top 20 Most Affordable Survey Software report for a comprehensive look at the top affordable solutions (based on monthly cost, total number of features, and customer reviews).


  • What are some common survey software features?

    Common features include survey creation, multiple question types, user response management, custom survey URLs, skip logic, and mobile optimized surveys. Check out our Top 20 Most Affordable Survey software report for a snapshot of common features offered by affordable survey solutions.


  • What are the benefits of using survey software?

    Survey software provides an all-in-one tool to manage and conduct surveys to address your market research needs. These systems provide the necessary tools in a centralized place so users can efficiently administer electronic surveys. Survey software is cost-effective as it eliminates expenses tied to paper, phone, and in-person surveys.


  • Are there free survey software options?

    Yes, Google Forms, Kwik Surveys, LimeSurvey, PollDaddy, Responster, and SurveyGizmo are a few free solutions. Check out “The 6 Best Free and Open Source Survey Tools to Power Your Research” for an in-depth look at the pros and cons of each system.


  • Full Survey Software List