--- title: "Best Team Communication Software 2026 | Capterra" description: "Find the top Team Communication software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/team-communication-software/" page_type: "category" language: "en" --- # Best Team Communication Software Last updated on September 8, 2026 How to find the right Team Communication Software? Learn more from our team about Team Communication Software pricing features and benefits in our Team Communication Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is team communication software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on September 8, 2026 [Team communication software](https://www.capterra.com/team-communication-software/) offers the tools companies need to ensure effective communication among team or project members. It creates a collaborative working environment in which everyone can share resources and get the information they need. Team communication tools facilitate communication between in-office and remote teams through channels such as discussion threads, group chats, and audio or video conferences. * * * For more information consult our [Team Communication Buyers Guide](#buyers-guide-content) ## Zoho Workplace Rating: 4.5 out of 5 (27 reviews) Profile: [Zoho Workplace](https://www.capterra.com/p/233604/Zoho-Workplace/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zoho Workplace is a collaboration suite that combines email, file storage, chat, office applications, and conferencing tools. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $4.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Real-Time Chat: 4.9 rating - Task Management: 4.6 rating - Mobile Access: 4.4 rating - Alerts/Notifications: 4.6 rating #### Lowest rated features - Access Controls/Permissions: 3.0 rating - File Sharing: 4.3 rating - Audio Calls: 4.0 rating - Video Conferencing: 4.0 rating #### Feature-related review snippet Reviewer: Cesar Josue A. Reviewer details: Mechanical or Industrial Engineering, 201-500 employees Published: April 24, 2023 > "The platform is user-friendly and has an intuitive interface that allows users to access and use all the tools quickly and easily." ### Gallery tab Ease of use: 4.7 out of 5 (27 reviews) #### Related review snippet Reviewer: Maxwell P. Reviewer details: Hospitality, 11-50 employees Published: January 21, 2026 > "Zoho Writer has a distraction free mode that I use daily, and Zoho Sheet handles complex data much better than I anticipated." ### Integrations tab Zoho Workplace connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/233604/Zoho-Workplace/#integrations) #### Most popular integrations - Trello: 4.5 rating - Asana: 4.5 rating - Zapier: 5.0 rating #### Integrations-related review snippet Reviewer: Nishant T. Reviewer details: Financial Services, 10,001+ employees Published: June 26, 2025 > "Overall, it offers smooth, integrated experience with all important and needed business tools under one umbrella." --- ## goHappy Rating: 4.9 out of 5 (33 reviews) Profile: [goHappy](https://www.capterra.com/p/248658/goHappy/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? goHappy is the leading, app-free technology changing how employers communicate with their employees. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Mobile Access: 4.8 rating - Surveys & Feedback: 5.0 rating - Reporting & Statistics: 4.9 rating - Activity Dashboard: 4.8 rating #### Lowest rated features - Reminders: 4.5 rating - Data Import/Export: 4.8 rating - API: 5.0 rating - Access Controls/Permissions: 5.0 rating ### Gallery tab Ease of use: 4.9 out of 5 (33 reviews) #### Related review snippet Reviewer: bonnie B. Reviewer details: Retail, 501-1,000 employees Published: March 1, 2023 > "I would rate goHappy's customer service at a 10 out of 10, and the employee engagement factor and ability to reach everyone at once is unparalleled!" ### Integrations tab goHappy connects with 25+ software tools. [See all integrations](https://www.capterra.com/p/248658/goHappy/#integrations) #### Most popular integrations - HubSpot CRM: 4.5 rating - Paylocity: 5.0 rating - Workday HCM: 4.5 rating - Paycom: 4.4 rating - Sage HR: 4.5 rating - FranConnect: 4.3 rating #### Integrations-related review snippet Reviewer: bonnie B. Reviewer details: Retail, 501-1,000 employees Published: March 1, 2023 > "A seamless integration...the more we use it, the more we like it." --- ## Zenzap Rating: 4.7 out of 5 (41 reviews) Profile: [Zenzap](https://www.capterra.com/p/10018942/Zenzap/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Built for working teams of all sizes who want to bring team communication into one secure, organized work chat app. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Task Management: 4.6 rating - Mobile Access: 4.8 rating - Real-Time Chat: 4.8 rating - Access Controls/Permissions: 4.5 rating #### Lowest rated features - Meeting Management: 4.5 rating - Alerts/Notifications: 4.5 rating - Collaboration Tools: 4.0 rating - Real-Time Updates: 4.5 rating #### Feature-related review snippet Reviewer: Santiago A. Reviewer details: Architecture & Planning, 1-10 employees Published: December 5, 2025 > "Its intuitive software helps organize the team and add new staff while keeping a smooth workflow." ### Gallery tab Ease of use: 4.8 out of 5 (41 reviews) #### Related review snippet Reviewer: Santiago A. Reviewer details: Architecture & Planning, 1-10 employees Published: December 5, 2025 > "Its intuitive software helps organize the team and add new staff while keeping a smooth workflow." ### Integrations tab Zenzap connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/10018942/Zenzap/#integrations) #### Most popular integrations - Google Workspace: 4.7 rating - Asana: 4.5 rating - Google Meet: 4.5 rating - Shopify: 4.5 rating - monday.com AI Work Platform: 4.6 rating - Zapier: 4.7 rating - Notion: 4.7 rating - 7shifts: 4.7 rating - Toast Payroll & Team Management: 3.5 rating --- ## Slack Rating: 4.7 out of 5 (24,195 reviews) Profile: [Slack](https://www.capterra.com/p/135003/Slack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bring your people, applications and data into one platform where AI and automation can help employees be their most productive #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Integrated team collaboration platform - Efficient workplace communication hub Cons: - Overwhelming and inconsistent notifications - Resource-heavy and slow performance #### Starting price Starting price: $8.75 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Real-Time Chat: 4.8 rating - Mobile Access: 4.7 rating - Alerts/Notifications: 4.6 rating - File Sharing: 4.6 rating #### Lowest rated features - Video Conferencing: 4.1 rating - Document Management: 4.3 rating - Audio Calls: 4.3 rating - Task Management: 4.3 rating #### Feature-related review snippet Reviewer: Konstantinos A. Reviewer details: Computer Software, 51-200 employees Published: April 9, 2026 > "The interface is clean, intuitive, and works seamlessly across devices." ### Gallery tab Ease of use: 4.6 out of 5 (24,195 reviews) #### Related review snippet Reviewer: Dave R. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: July 10, 2026 > "The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently." ### Integrations tab Slack connects with 185+ software tools. [See all integrations](https://www.capterra.com/p/135003/Slack/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Stripe: 4.6 rating - Any.do: 4.7 rating - SolarWinds Service Desk: 4.6 rating - Quip: 4.4 rating - Tellent Recruitee: 4.4 rating #### Integrations-related review snippet Reviewer: Jake P. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: May 26, 2026 > "The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub." --- ## Haiilo Rating: 4.3 out of 5 (42 reviews) Profile: [Haiilo](https://www.capterra.com/p/251791/Haiilo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Haiilo brings team communication, employee engagement, and knowledge sharing into one intuitive platform. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Access Controls/Permissions: 5.0 rating - Discussions/Forums: 5.0 rating - Document Management: 5.0 rating - Reporting & Statistics: 5.0 rating #### Feature-related review snippet Reviewer: Patrycja S. Reviewer details: Accounting, Self-employed Published: July 9, 2026 > "What I liked most about Haiilo was its intuitive interface and how effectively it streamlined internal communication within the team." ### Gallery tab Ease of use: 4.6 out of 5 (42 reviews) #### Related review snippet Reviewer: Peter B. Reviewer details: Information Technology and Services, 11-50 employees Published: January 22, 2026 > "I can filter through the company news so I do not have to post random junk that my specific clients may not care about. Since it is integrated into Teams I do not have to constantly switch between windows which is great for my focus." ### Integrations tab Haiilo connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/251791/Haiilo/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 4.5 rating - Microsoft SharePoint: 4.4 rating - Microsoft Outlook: 5.0 rating #### Integrations-related review snippet Reviewer: Peter B. Reviewer details: Information Technology and Services, 11-50 employees Published: January 22, 2026 > "I can filter through the company news so I do not have to post random junk that my specific clients may not care about. Since it is integrated into Teams I do not have to constantly switch between windows which is great for my focus." --- ## Haystack Rating: 4.3 out of 5 (3 reviews) Profile: [Haystack](https://www.capterra.com/p/240651/Haystack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Haystack makes it easy to connect everyone in your organization with the people, resources, and knowledge they need to thrive. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Access Controls/Permissions: 5.0 rating - Activity/News Feed: 5.0 rating - Calendar Management: 5.0 rating - Content Management: 5.0 rating #### Lowest rated features - Document Management: 5.0 rating - Mobile Access: 5.0 rating - Real-Time Updates: 5.0 rating - Workflow Management: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (3 reviews) ### Integrations tab Haystack connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/240651/Haystack/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.7 rating - Dropbox: 4.5 rating - Jira: 4.4 rating - Gmail: 4.8 rating - OneDrive: 4.5 rating - Microsoft Teams: 4.5 rating - Microsoft Outlook: 4.5 rating - Google Chat: 4.5 rating --- ## Lucidspark Rating: 4.7 out of 5 (385 reviews) Profile: [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brought to you by the makers of Lucidchart. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Seamless real-time teamwork features - Interactive idea generation platform Cons: - High cost and limited free plan #### Starting price Starting price: $7.95 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Collaboration Tools: 4.7 rating - Task Management: 4.3 rating - Real-Time Updates: 5.0 rating - Content Management: 4.8 rating #### Lowest rated features - Document Management: 3.0 rating - Meeting Management: 3.0 rating - File Sharing: 4.0 rating - Commenting/Notes: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 10,001+ employees Published: March 13, 2026 > "The features are surprisingly intuitive, especially the way it lets us turn a messy brainstorm into a structured plan with just a few clicks." ### Gallery tab Ease of use: 4.5 out of 5 (385 reviews) #### Related review snippet Reviewer: Jordan B. Reviewer details: Electrical/Electronic Manufacturing, 51-200 employees Published: April 21, 2026 > "Lucid features a strong approvals feature, allowing us to track progress of each document we created, ensuring all of our stakeholders collaborate and agree before finalising the document." ### Integrations tab Lucidspark connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/211643/LucidSpark/#integrations) #### Most popular integrations - Google Drive: 4.3 rating - Slack: 5.0 rating - Jira: 4.0 rating - Zoom Workplace: 3.5 rating - Asana: 4.5 rating - Microsoft Teams: 4.5 rating #### Integrations-related review snippet Reviewer: Charlie B. Reviewer details: Financial Services, 5,001-10,000 employees Published: June 24, 2025 > "Everything, the ease of functionality, the interface, the integrations." --- ## TextExpander Rating: 4.7 out of 5 (64 reviews) Profile: [TextExpander](https://www.capterra.com/p/180916/TextExpander/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? TextExpander is a typing tool for teams to create and share messaging snippets so they can communicate efficiently and consistently. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $5.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Search/Filter: 4.5 rating - Access Controls/Permissions: 4.0 rating - Data Import/Export: 4.0 rating - Reporting & Statistics: 4.0 rating #### Lowest rated features - Collaboration Tools: 2.5 rating - Document Management: 2.0 rating - File Sharing: 2.0 rating - Alerts/Notifications: 3.0 rating #### Feature-related review snippet Reviewer: Lauren L. Reviewer details: Financial Services, 51-200 employees Published: June 3, 2026 > "The interface is clean and simple, which made it easy to get started quickly without a huge learning curve." ### Gallery tab Ease of use: 4.7 out of 5 (64 reviews) #### Related review snippet Reviewer: Lauren L. Reviewer details: Financial Services, 51-200 employees Published: June 3, 2026 > "TextExpander made repetitive typing and communication much faster and more organized, especially when sending emails, filling out forms, and keeping messaging consistent." --- ## Hub Rating: 4.5 out of 5 (29 reviews) Profile: [Hub](https://www.capterra.com/p/167289/Hub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Connect teams and make hybrid working a breeze with HUB. Access company resources anywhere, boost internal comms and drive engagement. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Content Management: 5.0 rating - Access Controls/Permissions: 5.0 rating - Activity/News Feed: 5.0 rating - Document Management: 5.0 rating #### Lowest rated features - Mobile Access: 4.0 rating - Real-Time Chat: 4.0 rating - Search/Filter: 4.0 rating - Commenting/Notes: 5.0 rating #### Feature-related review snippet Reviewer: Beccy W. Reviewer details: Individual & Family Services, 201-500 employees Published: February 24, 2023 > "Having not come from an IT background I found the software easy to navigate; I was instrumental in building and developing our system and it was quick to pick up and provide a platform that was user friendly for the company." ### Gallery tab Ease of use: 4.3 out of 5 (29 reviews) #### Related review snippet Reviewer: Cathy P. Reviewer details: Insurance, 201-500 employees Published: May 2, 2023 > "Since starting with The Hub, colleague engagement on all sorts of subjects from business mergers and acquisitions to individual charity challenges, employee benefits to training notifications, has increased and brought us all together." ### Integrations tab Hub connects with 30+ software tools. [See all integrations](https://www.capterra.com/p/167289/Hub/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Microsoft 365: 4.6 rating - Gmail: 4.8 rating - OneDrive: 4.5 rating - Eventbrite: 4.6 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating - Microsoft Azure: 4.6 rating - Microsoft Power BI: 4.6 rating --- ## Homebase Rating: 4.6 out of 5 (1,153 reviews) Profile: [Homebase](https://www.capterra.com/p/153076/Homebase/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Message teams, share updates, and coordinate shifts all in one easy app designed for clear and fast communication. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Centralized team messaging tools Cons: - Limited payroll and billing features - Recurring software glitches #### Starting price Starting price: $30.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Mobile Access: 4.7 rating - Calendar Management: 4.7 rating - Alerts/Notifications: 4.7 rating - Real-Time Chat: 4.6 rating #### Lowest rated features - Third-Party Integrations: 3.3 rating - Real-Time Updates: 4.2 rating - Discussions/Forums: 4.4 rating - File Sharing: 4.3 rating #### Feature-related review snippet Reviewer: Reynald Ryan V. Reviewer details: Retail, 1-10 employees Published: January 6, 2026 > "User-friendly." ### Gallery tab Ease of use: 4.6 out of 5 (1,153 reviews) #### Related review snippet Reviewer: Bien V. Reviewer details: Individual & Family Services, 11-50 employees Published: April 23, 2026 > "It allowed me to easily schedule my employees and alert them of any changes to their or the whole team’s schedule.i also liked that it includes the employee’s location at the time of clocking in." ### Integrations tab Homebase connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/153076/Homebase/#integrations) #### Most popular integrations - ZipRecruiter: 4.2 rating - ADP Workforce Now: 5.0 rating - Gusto: 4.5 rating - Square Point of Sale: 4.8 rating - QuickBooks Online Advanced: 4.5 rating - Lightspeed Retail: 4.0 rating #### Integrations-related review snippet Reviewer: Casey H. Reviewer details: Veterinary, 11-50 employees Published: January 19, 2023 > "It is integrated with our HR and is seamless." --- ## Buzz Rating: 5.0 out of 5 (13 reviews) Profile: [Buzz](https://www.capterra.com/p/10010877/Buzz/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Innovative care provider communication & collaboration platform benefitting patient satisfaction & staff efficiencies with high ROI. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 5.0 out of 5 - Features: 5.0 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Alerts/Notifications: 5.0 rating - Discussions/Forums: 5.0 rating - Mobile Access: 5.0 rating - Reporting & Statistics: 5.0 rating #### Lowest rated features - Calendar Management: 5.0 rating - Reminders: 5.0 rating - Video Conferencing: 5.0 rating - Workflow Management: 5.0 rating ### Gallery tab Ease of use: 4.9 out of 5 (13 reviews) ### Integrations tab Buzz connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/10010877/Buzz/#integrations) #### Most popular integrations - HubSpot Content Hub: 4.6 rating - Microsoft Entra ID: 4.7 rating --- ## ScreenConnect Rating: 4.7 out of 5 (1,901 reviews) Profile: [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Collaborate, hold training sessions, provide project updates, & speak with customers with ScreenConnect. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Streamlined daily IT operations - Effortless remote software rollout Cons: - Recurring stability and compatibility problems - Challenging installation for some users #### Starting price Starting price: $30.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.7 rating - File Sharing: 4.6 rating - Access Controls/Permissions: 4.3 rating - Video Conferencing: 4.4 rating #### Lowest rated features - Collaboration Tools: 4.0 rating - Email Management: 4.5 rating - Alerts/Notifications: 5.0 rating - Meeting Management: 5.0 rating #### Feature-related review snippet Reviewer: Nelson O. Reviewer details: Financial Services, 201-500 employees Published: March 17, 2026 > "Some menus still feel confusing, but the software runs fast and works well in practice." ### Gallery tab Ease of use: 4.6 out of 5 (1,901 reviews) #### Related review snippet Reviewer: Shyam Kishor P. Reviewer details: Information Technology and Services, 1-10 employees Published: July 5, 2026 > "Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a daily basis." ### Integrations tab ScreenConnect connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/147830/ScreenConnect/#integrations) #### Most popular integrations - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Microsoft Outlook: 5.0 rating - ConnectWise PSA: 4.3 rating - ConnectWise Automate: 4.4 rating - Passportal: 4.4 rating #### Integrations-related review snippet Reviewer: Andrew J. Reviewer details: Information Technology and Services, 11-50 employees Published: May 8, 2025 > "Integration is great also." --- ## Weave Rating: 4.3 out of 5 (673 reviews) Profile: [Weave](https://www.capterra.com/p/141842/Weave/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive patient communication tools - Intuitive and accessible interface Cons: - Unreliable phone system functionality - Slow and inconsistent customer service #### Starting price Starting price: $199.00 Pricing details: Other, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Mobile Access: 4.5 rating - Real-Time Chat: 4.8 rating - Alerts/Notifications: 4.5 rating - Calendar Management: 4.3 rating #### Lowest rated features - Third-Party Integrations: 3.6 rating - Audio Calls: 3.0 rating - Activity Dashboard: 4.0 rating - Collaboration Tools: 4.5 rating #### Feature-related review snippet Reviewer: Amanda J. Reviewer details: Medical Practice, 1-10 employees Published: July 10, 2025 > "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team." ### Gallery tab Ease of use: 4.5 out of 5 (673 reviews) #### Related review snippet Reviewer: Isla W. Reviewer details: Computer Software, 201-500 employees Published: April 8, 2026 > "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when tracking down appointment details or sending reminders." ### Integrations tab Weave connects with 41+ software tools. [See all integrations](https://www.capterra.com/p/141842/Weave/#integrations) #### Most popular integrations - DrChrono: 3.9 rating - eClinicalWorks: 3.3 rating - Dentrix: 4.9 rating - ezyVet: 4.6 rating - Dentrix Ascend: 4.1 rating - Eaglesoft: 4.9 rating #### Integrations-related review snippet Reviewer: Tom H. Reviewer details: Medical Practice, 1-10 employees Published: November 21, 2024 > "From day one has been very easy to integrate." --- ## Connecteam Rating: 4.6 out of 5 (5,309 reviews) Profile: [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Team Communication for Frontline Teams - Updates, Chat, Read Receipts & Alerts #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - All-in-one team collaboration tool - Unified team communication hub Cons: - Overwhelming and inconsistent notifications - Recurring bugs disrupt workflows #### Starting price Starting price: $29.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Mobile Access: 4.7 rating - Alerts/Notifications: 4.4 rating - Calendar Management: 4.5 rating - Real-Time Chat: 4.7 rating #### Lowest rated features - Third-Party Integrations: 3.6 rating - Search/Filter: 4.1 rating - Data Import/Export: 4.4 rating - Document Management: 3.8 rating #### Feature-related review snippet Reviewer: Josh M. Reviewer details: Pharmaceuticals, 1-10 employees Published: January 2, 2026 > "great functionality for our small team, intuitive use overall and the kiosk option on our tablet made the transition really easy." ### Gallery tab Ease of use: 4.7 out of 5 (5,309 reviews) #### Related review snippet Reviewer: Julia C. Reviewer details: Warehousing, 11-50 employees Published: April 17, 2026 > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its features and exploring everything it can do, the platform has already made a positive impact on how we stay organized." ### Integrations tab Connecteam connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/153140/Connecteam/#integrations) #### Most popular integrations - QuickBooks Online: 4.4 rating - ADP Workforce Now: 4.4 rating - Google Calendar: 4.4 rating - Gusto: 4.4 rating - Xero: 4.2 rating - Zapier: 4.0 rating #### Integrations-related review snippet Reviewer: Grace K. Reviewer details: Consumer Services, 1-10 employees Published: December 9, 2025 > "It was able to bridge a gap in our business that we had previously not been able to fill with other platforms." --- ## Trello Rating: 4.5 out of 5 (23,604 reviews) Profile: [Trello](https://www.capterra.com/p/211559/Trello/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Trello is a cloud-based project management software that helps teams organize and manage their tasks and projects from anywhere. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive real-time team collaboration - Versatile multi-purpose organization tool Cons: - Overwhelming and inconsistent notifications - Limited granular access and security #### Starting price Starting price: $5.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Task Management: 4.7 rating - Collaboration Tools: 4.7 rating - Commenting/Notes: 4.9 rating - Progress Tracking: 4.6 rating #### Lowest rated features - Activity/News Feed: 3.4 rating - Email Management: 3.0 rating - Alerts/Notifications: 4.4 rating - Mobile Access: 4.5 rating #### Feature-related review snippet Reviewer: Petru T. Reviewer details: Information Technology and Services, 51-200 employees Published: June 23, 2026 > "What I like most about Trello is how fast it can organize and turn thoughts into something visual ,structured with KPI monitoring systems in place." ### Gallery tab Ease of use: 4.5 out of 5 (23,604 reviews) #### Related review snippet Reviewer: Tom L. Reviewer details: Information Technology and Services, 11-50 employees Published: March 19, 2026 > "Useful collaboration tool for the marketing team to manage our content and comms calendar - the calendar power up in particular is easy to manage within the team, and share across the wider business to give visibility on our activity" ### Integrations tab Trello connects with 112+ software tools. [See all integrations](https://www.capterra.com/p/211559/Trello/#integrations) #### Most popular integrations - Slack: 4.6 rating - Jira: 4.6 rating - Google Calendar: 4.6 rating - Zapier: 4.7 rating - Jotform: 4.7 rating - Hubstaff: 4.5 rating #### Integrations-related review snippet Reviewer: Mustafa A. Reviewer details: Civic & Social Organization, Self-employed Published: April 14, 2026 > "I also appreciate the 'Power-Ups' which allow for seamless integration with other tools like Google Drive and Slack, and the Butler automation feature helps save time on repetitive tasks" --- ## Google Workspace Rating: 4.7 out of 5 (17,689 reviews) Profile: [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Integrated real-time teamwork suite - Centralized productivity ecosystem Cons: - Occasional lag and slowdowns - Reliance on stable internet #### Starting price Starting price: $7.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - File Sharing: 4.8 rating - Calendar Management: 4.8 rating - Mobile Access: 4.7 rating - Collaboration Tools: 4.8 rating #### Lowest rated features - Alerts/Notifications: 4.4 rating - Task Management: 4.5 rating - Real-Time Chat: 4.6 rating - Third-Party Integrations: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Management Consulting, Self-employed Published: January 15, 2026 > "As a native MS Office user from '95 to present, I find Google Workspace to be familiar in layout, and all products are designed intuitively." ### Gallery tab Ease of use: 4.6 out of 5 (17,689 reviews) #### Related review snippet Reviewer: Kate L. Reviewer details: Machinery, 11-50 employees Published: July 22, 2026 > "The seamless integration between its apps makes it simple to share files, work on documents in real time, and stay connected with a team. While there are some limitations with advanced features and customization, it's an excellent platform for both personal and professional use." ### Integrations tab Google Workspace connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/247901/Google-Workspace/#integrations) #### Most popular integrations - Confluence: 4.5 rating - Zapier: 4.7 rating - Tableau: 4.6 rating - Lucidchart: 4.5 rating - Miro: 4.7 rating - Adobe Workfront: 4.3 rating #### Integrations-related review snippet Reviewer: Brigitte T. Reviewer details: Hospital & Health Care, 51-200 employees Published: April 15, 2026 > "The seamless integration between tools like Gmail, Drive, and Calendar also helps keep everything organized in one place." --- ## WhatsApp Rating: 4.7 out of 5 (16,456 reviews) Profile: [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Global family connection platform - Cost-free communication solution Cons: - Restrictive file sharing limits - Ongoing privacy concerns #### Starting price Starting price: Not available Pricing details: Per Feature Free trial: No Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.8 rating - Real-Time Chat: 4.8 rating - Alerts/Notifications: 4.7 rating - File Sharing: 4.5 rating #### Lowest rated features - Third-Party Integrations: 4.1 rating - Video Conferencing: 4.3 rating - API: 4.2 rating - Audio Calls: 4.5 rating #### Feature-related review snippet Reviewer: Michael Z. Reviewer details: Music, Self-employed Published: April 24, 2026 > "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not the most feature-rich app and can feel a bit cluttered in active group chats, it consistently does its core job well." ### Gallery tab Ease of use: 4.8 out of 5 (16,456 reviews) #### Related review snippet Reviewer: Michael Z. Reviewer details: Music, Self-employed Published: April 24, 2026 > "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not the most feature-rich app and can feel a bit cluttered in active group chats, it consistently does its core job well." ### Integrations tab WhatsApp connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/180345/WhatsApp/#integrations) #### Most popular integrations - Shopify: 4.5 rating - Telegram: 4.4 rating - Instagram: 4.7 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Hootsuite: 4.6 rating #### Integrations-related review snippet Reviewer: Steven D. Reviewer details: Electrical/Electronic Manufacturing, 501-1,000 employees Published: July 27, 2026 > "An efficient instant messaging tool that allows you to communicate with family, friends, and business partners, enabling the rapid transmission of text, voice messages, and images." --- ## Jira Rating: 4.4 out of 5 (15,476 reviews) Profile: [Jira](https://www.capterra.com/p/19319/JIRA/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Robust agile workflow support - Comprehensive project oversight tools Cons: - Frequent bugs and glitches - Slow performance with scale #### Starting price Starting price: $7.91 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Task Management: 4.8 rating - Workflow Management: 4.6 rating - Access Controls/Permissions: 4.6 rating - Activity Dashboard: 4.8 rating #### Lowest rated features - File Sharing: 2.7 rating - Real-Time Chat: 4.2 rating - Third-Party Integrations: 4.4 rating - Alerts/Notifications: 4.5 rating #### Feature-related review snippet Reviewer: Abhi S. Reviewer details: Computer Software, 501-1,000 employees Published: September 3, 2024 > "issue tracking and user interface and ability to integrate with other tools and software further enhances its versatility." ### Gallery tab Ease of use: 4.1 out of 5 (15,476 reviews) #### Related review snippet Reviewer: Dave R. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: July 13, 2026 > "Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and ongoing work." ### Integrations tab Jira connects with 48+ software tools. [See all integrations](https://www.capterra.com/p/19319/JIRA/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Zendesk Suite: 4.7 rating - Confluence: 4.6 rating - Microsoft Outlook: 4.5 rating - Lucidchart: 4.5 rating - Hubstaff: 4.5 rating #### Integrations-related review snippet Reviewer: Denis M. Reviewer details: Financial Services, 201-500 employees Published: April 29, 2026 > "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go digging around." --- ## Basecamp Rating: 4.4 out of 5 (14,440 reviews) Profile: [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Unified team communication workspace - Comprehensive team collaboration platform Cons: - Overwhelming and inconsistent notifications - Fragmented updates and version challenges #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Task Management: 4.5 rating - File Sharing: 4.5 rating - Mobile Access: 4.5 rating - Real-Time Chat: 4.5 rating #### Lowest rated features - Surveys & Feedback: 3.8 rating - Reporting & Statistics: 3.0 rating - Collaboration Tools: 4.4 rating - Search/Filter: 4.4 rating #### Feature-related review snippet Reviewer: Mai M. Reviewer details: Hospitality, 1-10 employees Published: March 4, 2026 > "The platform implementation was seamless and user friendly!" ### Gallery tab Ease of use: 4.3 out of 5 (14,440 reviews) #### Related review snippet Reviewer: Drew M. Reviewer details: Computer Software, 1-10 employees Published: June 3, 2026 > "Basecamp has been a reliable project management and client collaboration platform since the classic version, delivering consistent core functionality across message boards, to-dos, file storage, campfire chat, and schedules" ### Integrations tab Basecamp connects with 86+ software tools. [See all integrations](https://www.capterra.com/p/56808/Basecamp/#integrations) #### Most popular integrations - Slack: 4.5 rating - Dropbox: 4.5 rating - Gmail: 4.9 rating - Zapier: 4.6 rating - Jotform: 5.0 rating - Hubstaff: 4.5 rating #### Integrations-related review snippet Reviewer: Faisal Faruque R. Reviewer details: Computer Software, 1-10 employees Published: December 23, 2021 > "I can automate my tasks on Basecamp by using popular integration services and those work seamlessly with Basecamp." --- ## Asana Rating: 4.5 out of 5 (13,668 reviews) Profile: [Asana](https://www.capterra.com/p/184581/Asana-PM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Asana anchors team communication to real work — Asana Dash turns follow-ups from any conversation into governed, structured action. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive real-time project tracking - Versatile work organization tools Cons: - Overwhelming and excessive notifications - Performance and reliability concerns #### Starting price Starting price: $10.99 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Task Management: 4.8 rating - Workflow Management: 4.7 rating - Progress Tracking: 4.8 rating - Collaboration Tools: 4.7 rating #### Lowest rated features - Real-Time Chat: 4.3 rating - Alerts/Notifications: 4.4 rating - Mobile Access: 4.5 rating - File Management: 4.3 rating #### Feature-related review snippet Reviewer: Yugma S. Reviewer details: Biotechnology, 201-500 employees Published: May 12, 2026 > "Asana is its intuitive interface and has the strong task management capabilities." ### Gallery tab Ease of use: 4.4 out of 5 (13,668 reviews) #### Related review snippet Reviewer: Veronika T. Reviewer details: Commercial Real Estate, 1-10 employees Published: March 25, 2026 > "It helped me bring structure and clarity to managing my beauty coworking space, especially with part-time staff. Once everything was set up, it became a reliable system for keeping tasks organized and the team aligned." ### Integrations tab Asana connects with 108+ software tools. [See all integrations](https://www.capterra.com/p/184581/Asana-PM/#integrations) #### Most popular integrations - Google Sheets: 4.7 rating - GitLab: 4.6 rating - WebWork Time Tracker: 4.6 rating - Make: 4.8 rating - Mailbird: 4.4 rating - SkedPal: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Facilities Services, 51-200 employees Published: April 1, 2026 > "Value for money easy to assign tasks to different individuals and integration is easy." --- ## Google Meet Rating: 4.5 out of 5 (12,169 reviews) Profile: [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Communication platform that allows users to schedule video/audio calls with their teams around the world #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Versatile workplace communication tool - Efficient remote team collaboration Cons: - High dependency on strong internet - Inconsistent video call quality #### Starting price Starting price: $6.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Video Conferencing: 4.7 rating - Mobile Access: 4.6 rating - Real-Time Chat: 4.6 rating - Audio Calls: 4.6 rating #### Lowest rated features - Search/Filter: 4.1 rating - Third-Party Integrations: 4.1 rating - File Sharing: 4.3 rating - Discussions/Forums: 4.2 rating #### Feature-related review snippet Reviewer: Piyusha P. Reviewer details: Hospital & Health Care, 201-500 employees Published: June 17, 2026 > "Customization options for layouts, captions, and meeting controls further improve the experience." ### Gallery tab Ease of use: 4.6 out of 5 (12,169 reviews) #### Related review snippet Reviewer: Paul H. Reviewer details: Design, 1-10 employees Published: July 1, 2026 > "Google Meet has also helped us to speed up our team communications and improve our collaboration during projects by allowing us to hold quick virtual meetings to discuss how we will execute our projects." ### Integrations tab Google Meet connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/176572/Google-Hangouts/#integrations) #### Most popular integrations - Google Docs: 4.6 rating - Google Drive: 4.6 rating - Google Workspace: 4.8 rating - Zoom Workplace: 4.6 rating - Gmail: 4.8 rating - Webex Suite: 4.4 rating #### Integrations-related review snippet Reviewer: Anna B. Reviewer details: Health, Wellness and Fitness, Self-employed Published: May 26, 2026 > "Google Meets is perfect for those already using other google products like Gmail because the integration is seamless." --- ## TeamViewer ONE Rating: 4.6 out of 5 (11,638 reviews) Profile: [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? TeamViewer's communication tools facilitate collaboration through messaging, VoIP, and video conferencing, even during remote sessions. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Quick and simple installation - Seamless distributed teamwork Cons: - Expensive and restrictive licensing - High dependency on fast internet #### Starting price Starting price: $24.90 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.7 rating - Real-Time Chat: 4.6 rating - Video Conferencing: 4.6 rating - Meeting Management: 4.8 rating #### Lowest rated features - Search/Filter: 3.3 rating - Alerts/Notifications: 4.4 rating - Collaboration Tools: 4.3 rating - Access Controls/Permissions: 4.5 rating #### Feature-related review snippet Reviewer: Harshul S. Reviewer details: Information Technology and Services, 10,001+ employees Published: April 21, 2026 > "The interface is simple enough that even non‑tech people can follow instructions." ### Gallery tab Ease of use: 4.6 out of 5 (11,638 reviews) #### Related review snippet Reviewer: Lucas B. Reviewer details: Financial Services, 501-1,000 employees Published: March 29, 2026 > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value." ### Integrations tab TeamViewer ONE connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/194565/TeamViewer/#integrations) #### Most popular integrations - Jira: 4.5 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 4.4 rating - Zoho Desk: 4.5 rating - Microsoft Azure: 4.7 rating - Salesforce Service Cloud: 4.5 rating #### Integrations-related review snippet Reviewer: David N. Reviewer details: Biotechnology, 51-200 employees Published: April 27, 2026 > "Integrates and deploys well with most MDMs." --- ## GoTo Meeting Rating: 4.4 out of 5 (11,531 reviews) Profile: [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fast, easy and reliable online meeting software trusted by millions of people everyday for real-time virtual communication. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Robust team collaboration tools - Versatile communication platform Cons: - Recurring technical glitches - Frequent audio reliability issues #### Starting price Starting price: $14.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Video Conferencing: 4.8 rating - Real-Time Chat: 4.6 rating - Mobile Access: 4.6 rating - File Sharing: 4.7 rating #### Lowest rated features - Activity/News Feed: 4.0 rating - Discussions/Forums: 4.3 rating - Calendar Management: 4.3 rating - Surveys & Feedback: 4.4 rating #### Feature-related review snippet Reviewer: Shelby C. Reviewer details: Law Practice, 1-10 employees Published: January 17, 2025 > "Another standout feature for me was the fade feature with the on screen pen." ### Gallery tab Ease of use: 4.4 out of 5 (11,531 reviews) #### Related review snippet Reviewer: Lily H. Reviewer details: Information Technology and Services, 5,001-10,000 employees Published: January 28, 2026 > "It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings." ### Integrations tab GoTo Meeting connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/163332/GoToMeeting/#integrations) #### Most popular integrations - Slack: 5.0 rating - Salesforce Sales Cloud: 4.4 rating - Microsoft 365: 4.4 rating - Acuity Scheduling: 4.8 rating - Google Calendar: 4.9 rating - Procore: 4.5 rating #### Integrations-related review snippet Reviewer: Jason B. Reviewer details: Construction, 51-200 employees Published: March 27, 2025 > "It integrates well with calendars and email for easy scheduling." --- ## Zoho CRM Rating: 4.3 out of 5 (6,995 reviews) Profile: [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation & more. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated sales process automation - Centralized client relationship management Cons: - Frequent bugs and performance issues #### Starting price Starting price: $14.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.8 rating - Task Management: 4.8 rating - Workflow Management: 4.8 rating - Alerts/Notifications: 5.0 rating #### Lowest rated features - Calendar Management: 4.0 rating - Real-Time Updates: 4.0 rating - Mobile Access: 4.3 rating - Data Import/Export: 4.0 rating #### Feature-related review snippet Reviewer: Max P. Reviewer details: Facilities Services, 10,001+ employees Published: January 7, 2025 > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." ### Gallery tab Ease of use: 4.2 out of 5 (6,995 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: March 10, 2026 > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." ### Integrations tab Zoho CRM connects with 68+ software tools. [See all integrations](https://www.capterra.com/p/155928/Zoho-CRM/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Trello: 4.5 rating - Dropbox: 4.5 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zoho Social: 4.6 rating #### Integrations-related review snippet Reviewer: Khyan A. Reviewer details: Computer Software, 1,001-5,000 employees Published: July 23, 2026 > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." --- ## Telegram Rating: 4.7 out of 5 (6,435 reviews) Profile: [Telegram](https://www.capterra.com/p/180347/Telegram/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Telegram is a secure and fast messaging application for mobile and desktop devices. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Large, flexible file sharing - Completely free communication platform Cons: - Limited and unreliable video calling - Prevalence of scams and spam #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Real-Time Chat: 4.8 rating - File Sharing: 4.7 rating - Alerts/Notifications: 4.6 rating - Audio Calls: 4.5 rating #### Lowest rated features - Video Conferencing: 4.3 rating - Search/Filter: 4.4 rating - Collaboration Tools: 4.4 rating - API: 4.4 rating #### Feature-related review snippet Reviewer: Sven S. Reviewer details: Food Production, 51-200 employees Published: April 21, 2026 > "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward." ### Gallery tab Ease of use: 4.7 out of 5 (6,435 reviews) #### Related review snippet Reviewer: Sven S. Reviewer details: Food Production, 51-200 employees Published: April 21, 2026 > "I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app." ### Integrations tab Telegram connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/180347/Telegram/#integrations) #### Most popular integrations - WhatsApp: 4.2 rating - Instagram: 4.4 rating #### Integrations-related review snippet Reviewer: eslam E. Reviewer details: Accounting, 51-200 employees Published: March 3, 2023 > "Many users appreciate the app's customizable notification system, advanced privacy and security options, support for large files and group chats, multilingual support, and its API, which allows developers to create custom bots and integrations." --- Page 1 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (368) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [@mentions](https://www.capterra.com/team-communication-software/features/mentions/) Access Controls/Permissions Activity Dashboard Activity/News Feed AI Copilot [Alerts/Notifications](https://www.capterra.com/team-communication-software/features/alerts-notifications/) Audio Calls Calendar Management [Chat/Messaging](https://www.capterra.com/team-communication-software/features/chat-messaging/) [Collaboration Tools](https://www.capterra.com/team-communication-software/features/collaboration-tools/) Commenting/Notes [Communication Management](https://www.capterra.com/team-communication-software/features/communication-management/) Data Import/Export [Discussions/Forums](https://www.capterra.com/team-communication-software/features/discussions-forums/) Document Management Drag & Drop [File Sharing](https://www.capterra.com/team-communication-software/features/file-sharing/) Generative AI [Mobile Access](https://www.capterra.com/team-communication-software/features/mobile-access/) [Real-Time Chat](https://www.capterra.com/team-communication-software/features/real-time-chat/) [Real-Time Notifications](https://www.capterra.com/team-communication-software/features/real-time-notifications/) [Search/Filter](https://www.capterra.com/team-communication-software/features/search-filter/) [Single Sign On](https://www.capterra.com/team-communication-software/features/single-sign-on/) Surveys & Feedback [Task Management](https://www.capterra.com/team-communication-software/features/task-management/) Third-Party Integrations [Video Conferencing](https://www.capterra.com/team-communication-software/features/video-conferencing/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Collaboration Software](https://www.capterra.com/collaboration-software/)[Social Networking Software](https://www.capterra.com/social-networking-software/)[File Sharing Software](https://www.capterra.com/file-sharing-software/)[Web Conferencing Software](https://www.capterra.com/web-conferencing-software/)[Project Management Software](https://www.capterra.com/project-management-software/)[Community Software](https://www.capterra.com/community-software/)[Live Chat Software](https://www.capterra.com/live-chat-software/)[Team Management Software](https://www.capterra.com/team-management-software/)[Remote Work Software](https://www.capterra.com/remote-work-software/) I'm looking for Team Communication Software that is: [Free](https://www.capterra.com/team-communication-software/s/free/) Table of Contents - [The benefits of team communication software](#the-benefits-of-team-communication-software) - [Typical features of team communication software](#typical-features-of-team-communication-software) - [The cost of team communication software](#the-cost-of-team-communication-software) - [Considerations when purchasing team communication software](#considerations-when-purchasing-team-communication-software) - [Relevant team communication software trends](#relevant-team-communication-software-trends) ## The benefits of team communication software Team communication software offers the following benefits for companies of all sizes: - **Streamlined workflows:** Team communication tools give team members instant access to important information, files, and project updates using a single centralized system. With real-time access to resources and the ability to connect with teammates over audio calls, video conferencing, and discussion threads, employees can stay on the same page and complete tasks with greater speed and efficiency. - **Stronger teams:** Every employee experiences a creativity block at one time or another. Group brainstorming using a team communication platform allows team members to reach out, ask questions, and share knowledge. The ideas shared via chat, discussion threads, and audio or video calls maximize a team's ability to learn from each other's skills and experiences. - **On-the-go communication:** Some companies rely too heavily on emails and phone calls for communication. But emails can get easily lost in busy inboxes, and phone calls can be disruptive, pulling personnel away from other important tasks. When employees are on the go, it's often easier to respond to an instant message than to take a call or check the email. Team communication software tools with instant chat and discussion threads can provide more options to help teams communicate better.  * * * ## Typical features of team communication software Here are some common features of team communication software: - **File sharing**: Digitally share files with other team members. Assign rights to access, edit, or share files based on project requirements. - **Real-time chat**: Use instant messaging capabilities to enable seamless communication between team members. This capability brings teams together in a centralized space where they can collaborate, solve problems, and discuss feedback. - **Alerts/notifications**: Send notifications directly to employee devices (e.g., PCs, mobile phones). This increases readership and helps bypass email communication to send messages quickly and effectively.  - **Activity/news feed**: Access a continuous, profile-based stream of project news and activities. An activity feed makes it easy to track project changes in real time. - **Discussion threads**: Have group chats with team members within dedicated message threads. These segmented content streams help organize conversations based on topics, projects, and more, making it easier to track information by looking at specific threads. - **Audio calls/video conferencing**: Make voice or video calls from within the software tool. Send invites and add additional team members to the calls.  - **Task management**: Create and share project management tasks, set deadlines, schedule milestones, and mark tasks as completed to track project progress. * * * ## The cost of team communication software Most products in the market are priced on a per user, per month basis. Pricing can be divided into three tiers based on the starting prices:  **Price ranges\*:** - $3 - $5 - $5 - $9 - $9+ _\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on Oct. 12, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._ * * * ## Considerations when purchasing team communication software Keep the following considerations in mind when selecting a team communication software tool for your business: - **Get feedback from all users**: If your employees are used to communicating a certain way, they may resist the adoption of a new team communication platform unless they see a compelling reason to embrace it. Conduct an employee survey about the current communication pain points, ask which features they want in a new system, and consider their feedback during the selection process. You can also use free trials to let your employees try out software solutions before making a final decision. - **Factor in workflow integration requirements:** The solution you choose should integrate with other software tools your team uses every day. System integration will allow you to customize workflows between your team communication software and other project tools such as time tracking or content management. It’ll create a seamless flow of information across the platforms used in your organization. - **Prioritize data security**: Look for a team communication solution that protects your company's data. Consider your information security requirements, as well as any legal or regulatory obligations, when evaluating any software platform. Opt for features such as two-factor authentication, data encryption, and single sign-on to protect your applications against data loss and cyberthefts. * * * ## Relevant team communication software trends **Artificial intelligence (AI) improves team collaboration**. AI technologies can automate tasks to improve team collaboration and productivity. Bots can automatically schedule meetings based on team members' availability and populate calendar invites. This capability reduces the time spent trying to schedule meetings at a time that works for all participants. Team communication software with AI capability can also assist with taking meeting notes, creating action items, and scheduling follow-up meetings. AI can even detect and minimize echoes and background noises to improve audio quality during team audio or video calls. **The 5G mobile network is expected to keep distributed workforces connected**. An unstable connection can disrupt team communication, but the implementation of 5G is expected to increase speed and bandwidth, resulting in fewer dropped or choppy connections. [5G networks](https://www.shrm.org/hr-today/news/all-things-work/pages/how-5g-will-reshape-work.aspx) can enhance communication between remote and distributed workers, as they can process high data volumes quickly and offer faster response speeds. This capability would allow teams to collaborate in a more intuitive and interactive manner. * * * **Sources** Products evaluated for the pricing calculation were taken from Capterra’s [team collaboration software directory](https://www.capterra.com/team-communication-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them.  The following source was used for this document:  1\. [How 5G Will Reshape Work, SHRM](https://www.shrm.org/hr-today/news/all-things-work/pages/how-5g-will-reshape-work.aspx) (Date accessed: Dec. 21, 2020)