Zoho Desk vs Glip

Starting Price

$12.00/month/user

Not provided by vendor

Best For

Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.

Chat, file sharing, and task management to unlock your teams full potential.

Product Features

  • check Activity/News Feed
  • check Alerts/Notifications
  • close Audio Calls
  • check Discussion Threads
  • check File Sharing
  • close Mobile Access
  • check Real-time Chat
  • check Search
  • check Surveys & Feedback
  • check Task Management
  • close Third Party Integration
  • close Video Conferencing
  • check Activity/News Feed
  • check Alerts/Notifications
  • close Audio Calls
  • check Discussion Threads
  • check File Sharing
  • close Mobile Access
  • check Real-time Chat
  • check Search
  • close Surveys & Feedback
  • check Task Management
  • close Third Party Integration
  • check Video Conferencing

Rating


4.5 / 5
(1593)
Read All Reviews

4.5 / 5
(161)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."

  • "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."


4.6 / 5


  • "Very easy to use and a great way to communicate with my team. More fun to use than emailing."

  • "Very easy to use and helps increase the communication with the team."

Customer Support


4.3 / 5


  • "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."

  • "Made our more much more productive and customer support oriented."


4.5 / 5


  • "Positive experience with our customer service department at RingCentral."

  • "I used Glip as a customer support representative to message, share files, and transfer calls with the rest of my team."

Features & Functionality


4.4 / 5


  • "This software knows it all. The UI is very clean, the module is very useful."

  • "Support multiple communication channels. UI is very easy and enjoyable."


4.5 / 5


  • "Everyone loves to use it and can figure it out very quickly. The gif feature is great."

  • "We really enjoy using the built in gif search in Glip. It is a useful chat program that is easy to use."

Value for Money


4.5 / 5


  • "Great user chat that is easy to integrate on site. Also the price is really affordable."

  • "Really like Zoho and their offers, it's a good software for the money spent."


4.6 / 5


Screenshots

View 5 screenshots 153423 thumb
View 4 screenshots 51115 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Zoho Desk vs Glip

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