ConnectWise Control vs Plumm

Starting Price

$19.00/month/user

$7.00/month/user

Best For

IT Professionals

SMBs

Ideal number of Users

1 - 1000+

1 - 49

Rating


4.7 / 5
(1620)
Read All Reviews
(0)

Ease of Use


4.6 / 5


  • "It is super easy and user friendly that even my non tech-savoy staff can figure out how to log into another computer with the ease of just a few clicks."

  • "It is fast, stable and secure remote desktop solution. Easy to use and smooth experience when compared with other solutions available."



Customer Support


4.5 / 5


  • "The ease to install and manage is also a massive benefit cost wise it cannot be faulted and that coupled with second to none customer service makes ConnectWise Control the winner for me."

  • "Like I mentioned in the Cons section, this product enables fast response, better customer support and reliability for us and our customers."



Features & Functionality


4.5 / 5


  • "The clean interface along with a full feature set makes ConnectWise Control a wonderful tool to use. I enjoy the ability to customize your most frequently used tools on the side bar as well."

  • "The web interface is clean and easy to navigate and the connections are generally reliable and fast. This product is in active development and new features and patches are released regularly."



Value for Money


4.6 / 5


  • "It is super useful in this capacity, and has saved us time and money setting up redundant devices. I would definitely recommend to others looking for similar software to consider ConnectWise."

  • "Ve used a few different tools and ConnectWise has been the more reliable and stable tool out of all those we worked with. And the pricing is great for a small tech company such as ours."



Product Features

  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Discussion Threads
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Search
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Video Conferencing
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Discussion Threads
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Search
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Video Conferencing

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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ConnectWise Control vs Plumm

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