productboard vs CloudApp

Starting Price

$49.00/month/user

$9.00/month/user

Best For

Product teams from startups to enterprises

Trusted by 2 million professionals who work at the Speed of Sight, CloudApp serves customers and teams of 5-500 in Customer Support, Product Development, Design, Sales and Marketing.

Product Features

  • close Activity/News Feed
  • close Alerts/Notifications
  • close Audio Calls
  • check Discussion Threads
  • close File Sharing
  • close Mobile Access
  • close Real-time Chat
  • close Search
  • close Surveys & Feedback
  • check Task Management
  • close Third Party Integration
  • close Video Conferencing
  • close Activity/News Feed
  • close Alerts/Notifications
  • close Audio Calls
  • check Discussion Threads
  • check File Sharing
  • close Mobile Access
  • close Real-time Chat
  • check Search
  • close Surveys & Feedback
  • check Task Management
  • close Third Party Integration
  • close Video Conferencing

Rating


4.8 / 5
(107)
Read All Reviews

4.7 / 5
(135)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Ease of use, and the exact features I need to build great software. The ability to measure user feedback and tie it directly to features."

  • "Just started using productboard and really enjoy how simple and intuitive it is. Helps organize thoughts around features and functionality."


4.7 / 5


  • "CloudApp has been an amazing experience and I love the ease of use."

  • "I really enjoy using the keyboard shortcuts for this application and its ease of use."

Customer Support


4.8 / 5



4.5 / 5


  • "CloudApp is a must for those in customer support."

  • "I have implemented the tool for our Support team and before this I have done research of similar tools."

Features & Functionality


4.5 / 5


  • "Its been a great experience, lots of good support and we've really been able to build a process behind using it."

  • "Great tool for organizing and guiding development of software solutions."


4.5 / 5


  • "I love the annotation feature, as well as the ability to create gifs. Perfect for quick "how-to's" and visually explaining things."

  • "Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress."

Value for Money


4.4 / 5



4.6 / 5


  • "I bought CloudApp as a LTD on AppSumo and, especially for the price, it's been well worth it. Unquestionably worth it."

  • "Faster onboarding and lower support cost - lower churn and better recommendation rates for new and existing customers."

Screenshots

View 4 screenshots 105219 thumb
View 5 screenshots 47768 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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productboard vs CloudApp

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