Trustfuel vs Workplace by Facebook

Starting Price



Best For

The platform is built for small-to-medium-sized businesses that want a simple, effective customer success platform that just works out of the box.

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4.3 / 5
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Ideal number of Users

1 - 49

2 - 1000+

Ease of Use

4.5 / 5

  • "Simple, easy to use and kind of fun to use and interact with teams. It makes collaboration super easy."

  • "Is a great tool for internal communication, it is very well accepted and easy to use. It has live chat and video transmission, which helps a lot."

Customer Support

4.2 / 5

  • "My organization is now a community courtesy Workplace."

  • "I personally prefer it compared to any other Platforms we've used before. Customer service is responsive enough."

Features & Functionality

4.2 / 5

  • "Great way to communicate and collaborate, and easy to get all people on the same page. Most everyone is on Facebook, so interface is great."

  • "I like the ability to input contacts to target them in adds from other places. I also enjoy the way you can market demographics specifically."

Value for Money

4.3 / 5

  • "I have used so many apps to help memake money with their software thatswhat i love about it."

  • "The costs add up aggressively and it just isn't worth it. Works best in a sales environment."

Product Features

Not provided by vendor
  • check Activity/News Feed
  • close Alerts/Notifications
  • close Audio Calls
  • close Discussion Threads
  • check File Sharing
  • close Mobile Access
  • close Real-time Chat
  • check Search
  • close Surveys & Feedback
  • check Task Management
  • close Third Party Integration
  • check Video Conferencing


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor


  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
Not provided by vendor

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Trustfuel vs Workplace by Facebook


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