Zoho Desk vs HELLO Messenger

Starting Price

$12.00/month/user

Not provided by vendor

Best For

Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.

Designed to help small to medium businesses with communication and collaboration tools using encrypted messaging, digital whiteboards, etc.

Product Features

  • check Activity/News Feed
  • check Alerts/Notifications
  • close Audio Calls
  • check Discussion Threads
  • check File Sharing
  • close Mobile Access
  • check Real-time Chat
  • check Search
  • check Surveys & Feedback
  • check Task Management
  • close Third Party Integration
  • close Video Conferencing
  • close Activity/News Feed
  • check Alerts/Notifications
  • close Audio Calls
  • check Discussion Threads
  • check File Sharing
  • close Mobile Access
  • check Real-time Chat
  • close Search
  • close Surveys & Feedback
  • close Task Management
  • close Third Party Integration
  • check Video Conferencing

Rating


4.5 / 5
(1594)
Read All Reviews

4.3 / 5
(3)

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.4 / 5


  • "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."

  • "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."


3.7 / 5


Customer Support


4.3 / 5


  • "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."

  • "Made our more much more productive and customer support oriented."


5 / 5


Features & Functionality


4.4 / 5


  • "This software knows it all. The UI is very clean, the module is very useful."

  • "Support multiple communication channels. UI is very easy and enjoyable."


3.7 / 5


Value for Money


4.5 / 5


  • "Great user chat that is easy to integrate on site. Also the price is really affordable."

  • "Really like Zoho and their offers, it's a good software for the money spent."


4 / 5


Screenshots

View 5 screenshots 153423 thumb
View 5 screenshots 167679 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Zoho Desk vs HELLO Messenger

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