# Best Telemarketing Software 2026 | Capterra > Find the top Telemarketing software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/telemarketing-software/ --- # Best Telemarketing Software ## DialedIn CCaaS Rating: 4.8 out of 5 (325 reviews) Profile: [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? DialedIn optimizes telemarketing with predictive dialing, smart call routing and CRM integrations to connect agents with top prospects. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible navigation - Comprehensive feature set Cons: - Occasional technical disruptions #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Call Recording: 4.7 rating - Caller ID: 4.6 rating - Auto-Dialer: 4.8 rating - Predictive Dialer: 4.6 rating #### Lowest rated features - Automatic Call Distribution: 4.3 rating - Call Logging: 4.4 rating - Multi-Channel Communication: 4.2 rating - Call Transfer: 4.0 rating #### Feature-related review snippet Reviewer: Brandon M. Reviewer details: Insurance, 51-200 employees Published: September 23, 2024 > "The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app." ### Gallery tab Ease of use: 4.8 out of 5 (325 reviews) #### Related review snippet Reviewer: Aja Nurse J. Reviewer details: Telecommunications, 501-1,000 employees Published: March 6, 2026 > "I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times." ### Integrations tab DialedIn CCaaS connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/29589/CallCenterNOW/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - Zoho CRM: 4.3 rating - HubSpot Marketing Hub: 4.5 rating - Zapier: 4.7 rating - HubSpot Sales Hub: 4.5 rating - SugarCRM: 3.8 rating - HubSpot Service Hub: 4.4 rating - HubSpot Content Hub: 4.6 rating - Oracle CRM On Demand: 4.4 rating --- ## Bitrix24 Rating: 4.2 out of 5 (997 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? High-end solution designed for sales, collaboration, communication, social networking, and workflow management. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated team communication tools - Comprehensive team collaboration platform Cons: - Delayed and limited customer support - Frequent bugs and technical issues #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Available - Call Center Management: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Logging: Available - Caller ID: Available - Computer Telephony Integration: Available - Campaign Management: Available - Multi-Channel Communication: Available - Call Scripting: Available - Lead Distribution: Available #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (997 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 83+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Gmail: 4.7 rating - Docusign: 5.0 rating - Box: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- ## Five9 Rating: 4.2 out of 5 (484 reviews) Profile: [Five9](https://www.capterra.com/p/132405/Five9/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud Contact Center with Practical AI - 4 Dialer Modes, Inbound, Chat, Call Recording, and CRM integration. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Versatile call center platform - Accessible training and onboarding Cons: - Frequent technical problems - Challenging call management functions #### Starting price Starting price: $159.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Automatic Call Distribution: 3.7 rating - Call Monitoring: 4.5 rating - Call Recording: 4.5 rating - Call Logging: 4.0 rating #### Lowest rated features - AI/Machine Learning: 2.0 rating - Call Disposition: 2.0 rating - Predictive Dialer: 2.0 rating - Reporting & Statistics: 3.5 rating #### Feature-related review snippet Reviewer: Amin R. Reviewer details: Health, Wellness and Fitness, 1,001-5,000 employees Published: August 26, 2025 > "It does the job with efficiency and it's customizable from medium sized orgs to big operations and its fast and intuitive" ### Gallery tab Ease of use: 4.2 out of 5 (484 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 10,001+ employees Published: June 8, 2026 > "In my life insurance sales role, I spent a significant portion of my day making outbound calls, and Five9 helped streamline that process through features such as call queues, call recording, reporting, and automated dialing capabilities." ### Integrations tab Five9 connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/132405/Five9/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.1 rating - Microsoft Teams: 4.5 rating - Zoho CRM: 5.0 rating - Zendesk Suite: 4.5 rating - Freshdesk: 4.5 rating - NetSuite: 4.2 rating #### Integrations-related review snippet Reviewer: Kellie W. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: August 19, 2025 > "Team Collaboration: Five9 integrates well with Microsoft teams. " --- ## Lusha Rating: 4.0 out of 5 (398 reviews) Profile: [Lusha](https://www.capterra.com/p/198383/Lusha/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Lusha is an all-in-one sales intelligence solution that helps you prospect at scale and speed up sales with less work. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.7 out of 5 #### Pros and cons based on reviews Pros: - Streamlined and intuitive interface - Efficient sales prospecting tool Cons: - Inconsistent and outdated contact data - Unreliable email address accuracy #### Starting price Starting price: $0.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.8 rating - API: 3.8 rating - Campaign Management: 5.0 rating - Third-Party Integrations: 3.0 rating #### Lowest rated features - Activity Dashboard: 5.0 rating - CRM: 5.0 rating - For Sales Teams/Organizations: 5.0 rating #### Feature-related review snippet Reviewer: Nolan W. Reviewer details: Real Estate, 11-50 employees Published: May 28, 2025 > "We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome." ### Gallery tab Ease of use: 4.6 out of 5 (398 reviews) #### Related review snippet Reviewer: Nurudeen O. Reviewer details: Telecommunications, 51-200 employees Published: May 5, 2026 > "The data extraction is solid too, often returning multiple phone numbers per contact." ### Integrations tab Lusha connects with 30+ software tools. [See all integrations](https://www.capterra.com/p/198383/Lusha/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.2 rating - Gmail: 3.0 rating - HubSpot CRM: 4.8 rating - Zapier: 4.7 rating - Pipedrive: 1.5 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Donnie R. Reviewer details: Marketing and Advertising, 501-1,000 employees Published: June 10, 2022 > "Not as integrated as some of the more expensive options but does a great job of providing basic contact and analytic details." --- ## Convoso Rating: 4.5 out of 5 (395 reviews) Profile: [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Accessible and user-friendly platform - Intuitive navigation experience Cons: - Unreliable call handling - Frequent technical disruptions #### Starting price Starting price: $90.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 4.7 rating - Call Monitoring: 4.6 rating - Call Logging: 4.7 rating - Call Recording: 4.5 rating #### Lowest rated features - Call Tracking: 3.0 rating - Third-Party Integrations: 3.0 rating - Computer Telephony Integration: 4.6 rating - Contact Management: 4.4 rating #### Feature-related review snippet Reviewer: Olamide A. Reviewer details: Insurance, 5,001-10,000 employees Published: February 19, 2026 > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." ### Gallery tab Ease of use: 4.6 out of 5 (395 reviews) #### Related review snippet Reviewer: Hector D. Reviewer details: Insurance, 201-500 employees Published: June 19, 2026 > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day." ### Integrations tab Convoso connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Google Maps: 4.7 rating - Velocify: 4.3 rating #### Integrations-related review snippet Reviewer: Anwar G. Reviewer details: Telecommunications, 51-200 employees Published: May 4, 2023 > "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs like ADP that I've used at previous workplace." --- ## Kixie PowerCall Rating: 4.6 out of 5 (295 reviews) Profile: [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.7 rating - Call Monitoring: 4.6 rating - Lead Management: 4.8 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Call Disposition: 3.5 rating - Computer Telephony Integration: 4.0 rating - Caller ID: 4.0 rating - Call Logging: 4.7 rating #### Feature-related review snippet Reviewer: James H. W. Reviewer details: Information Technology and Services, 201-500 employees Published: August 24, 2020 > "User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature." ### Gallery tab Ease of use: 4.7 out of 5 (295 reviews) #### Related review snippet Reviewer: Jordan V. Reviewer details: Insurance, 10,001+ employees Published: May 18, 2026 > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." ### Integrations tab Kixie PowerCall connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/135636/Kixie-PowerCall/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 5.0 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Hayley W. Reviewer details: Real Estate, 11-50 employees Published: August 25, 2022 > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in Kixie to match what we already had established in PD." --- ## CloudTalk Rating: 4.4 out of 5 (269 reviews) Profile: [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Seamless CRM and app integrations - Intuitive and simple user experience Cons: - Frequent software glitches and malfunctions #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.5 rating - Call Logging: 4.0 rating - Auto-Dialer: 5.0 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Caller ID: 1.0 rating - Call Center Management: 3.0 rating - Call Monitoring: 3.0 rating - Call Transfer: 3.0 rating #### Feature-related review snippet Reviewer: David R. Reviewer details: Consumer Goods, 51-200 employees Published: August 27, 2020 > "The app and the web interface are straightforward." ### Gallery tab Ease of use: 4.5 out of 5 (269 reviews) #### Related review snippet Reviewer: Nishant B. Reviewer details: Hospitality, 201-500 employees Published: August 5, 2025 > "CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity." ### Integrations tab CloudTalk connects with 27+ software tools. [See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations) #### Most popular integrations - Slack: 4.7 rating - HubSpot CRM: 5.0 rating - Zendesk Suite: 4.4 rating - Pipedrive: 5.0 rating - LiveAgent: 4.7 rating - Intercom: 5.0 rating #### Integrations-related review snippet Reviewer: Dhanesh V. Reviewer details: Education Management, 201-500 employees Published: December 19, 2025 > "Genuine and integrations are good" --- ## VICIdial Rating: 4.7 out of 5 (266 reviews) Profile: [VICIdial](https://www.capterra.com/p/135842/VICIdial/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive call center solution - Efficient predictive dialing tools Cons: - Outdated and unattractive interface #### Starting price Starting price: $400.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.9 rating - Call Logging: 4.7 rating - Automatic Call Distribution: 5.0 rating - Call Recording: 4.8 rating #### Lowest rated features - Lead Management: 4.5 rating - Predictive Dialer: 4.5 rating - Reporting & Statistics: 4.5 rating - Call Center Management: 4.8 rating ### Gallery tab Ease of use: 4.3 out of 5 (266 reviews) #### Related review snippet Reviewer: Katie C. Reviewer details: Marketing and Advertising, 1-10 employees Published: August 16, 2024 > "ViciDial has allowed us to integrate live call stats into our CRM software as well as many other pertinent features that help overall workflow." ### Integrations tab VICIdial connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/135842/VICIdial/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - WordPress: 4.6 rating - Gmail: 4.8 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 4.4 rating - TeamSupport: 4.5 rating #### Integrations-related review snippet Reviewer: Chris Q. Reviewer details: Think Tanks, 1-10 employees Published: October 6, 2025 > "I love the API features of this tool and how I can integrate it into other software" --- ## JustCall Rating: 4.1 out of 5 (225 reviews) Profile: [JustCall](https://www.capterra.com/p/157853/JustCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible design - Effortless onboarding and configuration Cons: - Unreliable call handling experience - Complex and costly pricing #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.5 rating - Computer Telephony Integration: 3.8 rating - Call Monitoring: 4.0 rating - Lead Management: 5.0 rating #### Lowest rated features - Call Center Management: 2.7 rating - Automatic Call Distribution: 4.3 rating - Call Logging: 4.3 rating - Call Disposition: 4.0 rating #### Feature-related review snippet Reviewer: Mike T. Reviewer details: Commercial Real Estate, Self-employed Published: April 26, 2024 > "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly." ### Gallery tab Ease of use: 4.3 out of 5 (225 reviews) #### Related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." ### Integrations tab JustCall connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations) #### Most popular integrations - Pipedrive: 4.2 rating - ActiveCampaign: 4.0 rating - Pipeline CRM: 4.3 rating - SugarCRM: 3.8 rating - Podio: 4.3 rating - Outreach: 4.4 rating #### Integrations-related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." --- ## PhoneBurner Rating: 4.8 out of 5 (176 reviews) Profile: [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The outbound dialing platform built for high connect rates. Powering millions of conversations, averaging 10% #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $165.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Lead Management: 5.0 rating #### Lowest rated features - Auto-Dialer: 5.0 rating - Automatic Call Distribution: 5.0 rating - Campaign Management: 5.0 rating - Computer Telephony Integration: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (176 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: October 29, 2025 > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" ### Integrations tab PhoneBurner connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/134672/PhoneBurner/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.3 rating - Zoho CRM: 4.3 rating - HubSpot CRM: 3.0 rating - Google Calendar: 4.8 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: October 29, 2025 > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" --- ## CallTools Rating: 4.8 out of 5 (156 reviews) Profile: [CallTools](https://www.capterra.com/p/149510/Call-Center-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Amplify your telemarketing teams with dialing tools from a company that aims to see you succeed. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.9 rating - Predictive Dialer: 5.0 rating - Automatic Call Distribution: 5.0 rating - Call Monitoring: 5.0 rating #### Lowest rated features - Call Tracking: 4.0 rating - Call Logging: 4.8 rating - Call Recording: 5.0 rating - Reporting & Statistics: 5.0 rating #### Feature-related review snippet Reviewer: Jason K. Reviewer details: Oil & Energy, 1-10 employees Published: January 12, 2024 > "What I like most, is that after all the customization available, and the personalization, it feels as if it were built just for us and our needs." ### Gallery tab Ease of use: 4.7 out of 5 (156 reviews) #### Related review snippet Reviewer: Sean S. Reviewer details: Financial Services, 51-200 employees Published: March 11, 2026 > "Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none" ### Integrations tab CallTools connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/149510/Call-Center-Software/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Pipedrive: 4.5 rating - Keap: 4.1 rating - SugarCRM: 3.8 rating #### Integrations-related review snippet Reviewer: Rita M. Reviewer details: Insurance, 1-10 employees Published: August 27, 2024 > "sensitive content hidden] at sales and [sensitive content hidden] at integrations have been very supportive." --- ## UJET Rating: 4.6 out of 5 (140 reviews) Profile: [UJET](https://www.capterra.com/p/164070/UJET/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $80.00 Pricing details: Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Available - Call Center Management: Available - Automatic Call Distribution: Available - Predictive Dialer: Not available - Call Logging: Available - Caller ID: Not available - Computer Telephony Integration: Available - Campaign Management: Not available - Multi-Channel Communication: Available - Call Scripting: Not available - Lead Distribution: Not available #### Feature-related review snippet Reviewer: Jeff S. Reviewer details: Outsourcing/Offshoring, 201-500 employees Published: June 11, 2024 > "Ujet allows us to interact with our guest and host to help them with their concerns." ### Gallery tab Ease of use: 4.8 out of 5 (140 reviews) #### Related review snippet Reviewer: Destiny B. Reviewer details: Consumer Services, 501-1,000 employees Published: November 2, 2023 > "Ujet enables agents, staff members, and specialists to provide quicker and more efficient customer support whether they are working remotely, in the field, or on the g" ### Integrations tab UJET connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/164070/UJET/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 5.0 rating - Freshdesk: 4.5 rating - ServiceNow: 4.5 rating - Kustomer: 5.0 rating #### Integrations-related review snippet Reviewer: Joyce M. Reviewer details: Consumer Services, 51-200 employees Published: August 25, 2020 > "I like the ease of use and it's integration with other applications with the Linux desktop environment I work under." --- ## Squaretalk Rating: 4.9 out of 5 (107 reviews) Profile: [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost your telemarketing with all-in-one cloud contact center platform, phone numbers in 150+ countries, and omnichannel communication. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Center Management: 4.5 rating - Call Recording: 4.0 rating - Caller ID: 5.0 rating - Call Monitoring: 5.0 rating #### Lowest rated features - API: 4.0 rating - Call List Management: 4.0 rating - Campaign Management: 4.0 rating - Contact Management: 4.0 rating #### Feature-related review snippet Reviewer: Costas P. Reviewer details: Financial Services, 51-200 employees Published: August 31, 2023 > "She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!" ### Gallery tab Ease of use: 4.8 out of 5 (107 reviews) #### Related review snippet Reviewer: Brajesh M. Reviewer details: Program Development, 11-50 employees Published: March 5, 2025 > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions." ### Integrations tab Squaretalk connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/219046/Squaretalk-Matrix/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - WhatsApp: 4.7 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 5.0 rating #### Integrations-related review snippet Reviewer: Leia R. Reviewer details: Construction, 501-1,000 employees Published: September 5, 2022 > "Easily integrated with Zoho" --- ## HoduCC Rating: 4.6 out of 5 (95 reviews) Profile: [HoduCC](https://www.capterra.com/p/156136/HODUCC/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Telemarketing for lead generation, taking customer's feedback, surveys through Auto, Predictive, Progressive, Preview and Promotional. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.9 rating - Auto-Dialer: 4.6 rating - Call Center Management: 4.9 rating - Call Recording: 4.7 rating #### Lowest rated features - Multi-Channel Communication: 3.5 rating - Lead Management: 4.4 rating - Computer Telephony Integration: 4.6 rating - Progressive Dialer: 4.5 rating #### Feature-related review snippet Reviewer: Jacob A. Reviewer details: Sporting Goods, 1,001-5,000 employees Published: June 6, 2023 > "Easy to access, log in and navigate when used " ### Gallery tab Ease of use: 4.6 out of 5 (95 reviews) #### Related review snippet Reviewer: James A. Reviewer details: Information Technology and Services, 11-50 employees Published: April 2, 2026 > "The platform supports both inbound and outbound operations with capabilities like IVR, call routing, call recording, and real-time monitoring." ### Integrations tab HoduCC connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/156136/HODUCC/#integrations) #### Most popular integrations - Zoho CRM: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Twilio: 4.4 rating - Salesforce Platform: 4.0 rating - Bird: 4.7 rating #### Integrations-related review snippet Reviewer: James A. Reviewer details: Information Technology and Services, 11-50 employees Published: April 2, 2026 > "It offers enterpise level features with affordability, features like skill-based routing, IVR, call recording, real-time analytics, and seamless integrations with Zoho and Salesforce, making it highly adaptable to different business needs." --- ## CxEngage Rating: 4.4 out of 5 (91 reviews) Profile: [CxEngage](https://www.capterra.com/p/157026/Lifesize/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $14.95 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Not available - Call Center Management: Not available - Automatic Call Distribution: Not available - Predictive Dialer: Not available - Call Logging: Not available - Caller ID: Not available - Computer Telephony Integration: Not available - Campaign Management: Not available - Multi-Channel Communication: Not available - Call Scripting: Not available - Lead Distribution: Not available ### Gallery tab Ease of use: 4.3 out of 5 (91 reviews) #### Related review snippet Reviewer: Bryan S. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: September 26, 2024 > "Lifesize is good option for basic meeting needs" ### Integrations tab CxEngage connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/157026/Lifesize/#integrations) #### Most popular integrations - Slack: 4.7 rating --- ## CrankWheel Rating: 4.9 out of 5 (82 reviews) Profile: [CrankWheel](https://www.capterra.com/p/169099/CrankWheel/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Stop losing sales because of screen sharing problems. Try our zero hassle screen sharing, tailor-made for sales. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $89.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Not available - Call Center Management: Not available - Automatic Call Distribution: Not available - Predictive Dialer: Not available - Call Logging: Available - Caller ID: Not available - Computer Telephony Integration: Not available - Campaign Management: Not available - Multi-Channel Communication: Not available - Call Scripting: Not available - Lead Distribution: Available ### Gallery tab Ease of use: 4.9 out of 5 (82 reviews) #### Related review snippet Reviewer: Michael S. Reviewer details: Oil & Energy, 11-50 employees Published: November 29, 2024 > "I have remained extremely pleased with the developments with the Crankwheel platform - think of the ability to seemlessly engage with your customers on your site immediately - but added to that you can also share camera and see your customer while working on your site with them." ### Integrations tab CrankWheel connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/169099/CrankWheel/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - HubSpot CRM: 4.5 rating - Zapier: 4.7 rating - Less Annoying CRM: 4.8 rating - Insites: 4.9 rating #### Integrations-related review snippet Reviewer: Jared F. Reviewer details: Hospital & Health Care, 5,001-10,000 employees Published: October 28, 2024 > "It's a very seamless integration and process. " --- ## Ricochet360 Rating: 4.8 out of 5 (82 reviews) Profile: [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $24.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.8 rating - Call Recording: 4.7 rating - Contact Management: 4.7 rating - Call Monitoring: 4.6 rating #### Lowest rated features - Call List Management: 3.0 rating - Reporting & Statistics: 4.0 rating - Call Disposition: 4.3 rating - Automatic Call Distribution: 4.5 rating ### Gallery tab Ease of use: 4.7 out of 5 (82 reviews) #### Related review snippet Reviewer: Mike W. Reviewer details: Retail, 11-50 employees Published: April 22, 2025 > "Ricochet360 redesigned outbound calling by bringing an auto-dialer through which agents are connected to leads per second and such benefits come with a level of competition." ### Integrations tab Ricochet360 connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/141932/Ricochet/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - WordPress: 4.6 rating - Google Sheets: 4.7 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - SendGrid: 1.0 rating --- ## uContact Rating: 4.5 out of 5 (81 reviews) Profile: [uContact](https://www.capterra.com/p/115213/uContact/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $59.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Call Center Management: 5.0 rating - Call Monitoring: 5.0 rating - Call Recording: 5.0 rating - Call Logging: 4.5 rating #### Lowest rated features - Auto-Dialer: 4.0 rating - Caller ID: 5.0 rating - Computer Telephony Integration: 5.0 rating #### Feature-related review snippet Reviewer: Erivaldo G. Reviewer details: Information Technology and Services, 501-1,000 employees Published: September 24, 2025 > "The support when necessary as fast as possible, and solution customization opportunity to improve the configs if possible." ### Gallery tab Ease of use: 4.5 out of 5 (81 reviews) #### Related review snippet Reviewer: Erivaldo G. Reviewer details: Information Technology and Services, 501-1,000 employees Published: September 24, 2025 > "The support when necessary as fast as possible, and solution customization opportunity to improve the configs if possible." ### Integrations tab uContact connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/115213/uContact/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.5 rating - monday.com AI Work Platform: 4.6 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating - Google Chrome: 4.8 rating - Freshsales: 4.5 rating --- ## Voiptime Cloud Rating: 4.8 out of 5 (80 reviews) Profile: [Voiptime Cloud](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Improve the quality of customer interactions and stay in touch 24/7 with reliable Voiptime Contact Center software. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $70.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Available - Call Center Management: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Logging: Available - Caller ID: Available - Computer Telephony Integration: Available - Campaign Management: Available - Multi-Channel Communication: Available - Call Scripting: Available - Lead Distribution: Available ### Gallery tab Ease of use: 4.8 out of 5 (80 reviews) #### Related review snippet Reviewer: Anastasia M. Reviewer details: Information Technology and Services, 51-200 employees Published: June 10, 2021 > "They can see the client's card from our CRM during the call that is a real time-saver." ### Integrations tab Voiptime Cloud connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/#integrations) #### Most popular integrations - Gmail: 4.8 rating - Zapier: 4.7 rating - Twilio: 4.4 rating #### Integrations-related review snippet Reviewer: Anastasia M. Reviewer details: Information Technology and Services, 51-200 employees Published: June 10, 2021 > "Moreover, this software is quick to implement." --- ## Dialshree Rating: 4.7 out of 5 (74 reviews) Profile: [Dialshree](https://www.capterra.com/p/144944/Dialshree/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cut contact center costs by 40% with AI omnichannel software built for Africa, India & GCC. Auto dialer, WhatsApp, speech analytics. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Computer Telephony Integration: 5.0 rating - Call Center Management: 4.7 rating - Call Recording: 4.7 rating #### Lowest rated features - Call List Management: 4.0 rating - Call Logging: 5.0 rating - API: 5.0 rating - Automatic Call Distribution: 5.0 rating #### Feature-related review snippet Reviewer: kuldip K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: August 5, 2024 > "The application provides a satisfying user experience, with specific praise for its functionality." ### Gallery tab Ease of use: 4.8 out of 5 (74 reviews) #### Related review snippet Reviewer: manish C. Reviewer details: Banking, 5,001-10,000 employees Published: November 30, 2025 > "The platform offers a comprehensive call center solution that is both powerful and customizable" ### Integrations tab Dialshree connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/144944/Dialshree/#integrations) #### Most popular integrations - SugarCRM: 3.8 rating - Vtiger CRM: 4.3 rating - SuiteCRM: 4.2 rating - Third Party Risk Management #### Integrations-related review snippet Reviewer: ram S. Reviewer details: Consumer Services, 201-500 employees Published: July 3, 2023 > "integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones." --- ## Wing Rating: 4.8 out of 5 (72 reviews) Profile: [Wing](https://www.capterra.com/p/229303/Wing/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tech-enabled high-quality talent starting at just $699/month to complete recurring work like customer Relationship Management and more. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $699.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Not available - Call Monitoring: Not available - Call Center Management: Not available - Automatic Call Distribution: Not available - Predictive Dialer: Not available - Call Logging: Not available - Caller ID: Not available - Computer Telephony Integration: Not available - Campaign Management: Not available - Multi-Channel Communication: Available - Call Scripting: Not available - Lead Distribution: Not available ### Gallery tab Ease of use: 4.8 out of 5 (72 reviews) #### Related review snippet Reviewer: Buck R. Reviewer details: Information Technology and Services, 51-200 employees Published: December 29, 2025 > "He proactively asks for priorities, clarity on assigned projects and consistently and continually updates me on progress. When he sees opportunities to improve what we're trying to achieve, he makes suggestions. " ### Integrations tab Wing connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/229303/Wing/#integrations) #### Most popular integrations - Slack: 5.0 rating - Zapier: 4.7 rating - PhoneCall: 4.6 rating #### Integrations-related review snippet Reviewer: Keith H. Reviewer details: Mechanical or Industrial Engineering, 51-200 employees Published: January 21, 2026 > "They integrated into our system seamlessly and did a great job of communicating throughout the program. " --- ## FluentStream Rating: 4.6 out of 5 (71 reviews) Profile: [FluentStream](https://www.capterra.com/p/138973/FluentStream/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Starting at $45/per user per month, FluentStream offers inbound and outbound call center functionality for small and medium businesses. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Available - Call Center Management: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Logging: Available - Caller ID: Available - Computer Telephony Integration: Available - Campaign Management: Available - Multi-Channel Communication: Available - Call Scripting: Available - Lead Distribution: Not available ### Gallery tab Ease of use: 4.5 out of 5 (71 reviews) #### Related review snippet Reviewer: MaryBeth P. Reviewer details: Insurance, 501-1,000 employees Published: February 21, 2024 > "Phone lines work great and billing is simple. " ### Integrations tab FluentStream connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/138973/FluentStream/#integrations) #### Most popular integrations - Microsoft Teams: 4.5 rating --- ## Kavkom Rating: 4.7 out of 5 (70 reviews) Profile: [Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier! #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Available - Call Center Management: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Logging: Available - Caller ID: Not available - Computer Telephony Integration: Available - Campaign Management: Available - Multi-Channel Communication: Not available - Call Scripting: Available - Lead Distribution: Available ### Gallery tab Ease of use: 4.6 out of 5 (70 reviews) #### Related review snippet Reviewer: Sidahmed B. Reviewer details: Information Technology and Services, 1-10 employees Published: August 9, 2022 > "We feel stressless with the UI UX, my sales love it" ### Integrations tab Kavkom connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/140624/Predictive-dialer-PBX/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - HubSpot CRM: 4.5 rating - Zapier: 5.0 rating - Pipedrive: 4.5 rating - Google Chrome: 4.8 rating - CRM Analytics: 4.3 rating --- ## 8x8 Contact Center Rating: 4.3 out of 5 (47 reviews) Profile: [8x8 Contact Center](https://www.capterra.com/p/246510/ContactNow/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Automatic Call Distribution: 5.0 rating - Call Center Management: 5.0 rating - Call Recording: 5.0 rating - Call Transfer: 5.0 rating #### Lowest rated features - Real-Time Monitoring: 5.0 rating ### Gallery tab Ease of use: 4.4 out of 5 (47 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Government Administration, 501-1,000 employees Published: January 28, 2026 > "x8 has a number of apps that integrate well with the contact center." ### Integrations tab 8x8 Contact Center connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/246510/ContactNow/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.5 rating - HubSpot CRM: 1.0 rating - Zendesk Suite: 4.4 rating - NetSuite: 5.0 rating - Salesforce Platform: 4.4 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Government Administration, 501-1,000 employees Published: January 28, 2026 > "x8 has a number of apps that integrate well with the contact center." --- ## SparkTG VCC Rating: 4.7 out of 5 (42 reviews) Profile: [SparkTG VCC](https://www.capterra.com/p/137672/IVR/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Telemarketing software for Indian outbound teams — predictive dialer, campaign management, CRM integration & TRAI-compliant DNC lists. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $5.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Recording: Available - Call Monitoring: Available - Call Center Management: Available - Automatic Call Distribution: Available - Predictive Dialer: Available - Call Logging: Available - Caller ID: Available - Computer Telephony Integration: Available - Campaign Management: Available - Multi-Channel Communication: Available - Call Scripting: Available - Lead Distribution: Not available #### Feature-related review snippet Reviewer: Simranjeet Singh K. Reviewer details: Real Estate, 11-50 employees Published: June 16, 2023 > "I like pricing, customization as per our request, and ease of use." ### Gallery tab Ease of use: 4.7 out of 5 (42 reviews) #### Related review snippet Reviewer: Shailendra Kr G. Reviewer details: Telecommunications, 51-200 employees Published: November 6, 2025 > "Exceptional customer support, especially for our CRM integration, and the powerful real-time monitoring and reporting tools for call quality assurance" ### Integrations tab SparkTG VCC connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/137672/IVR/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - Freshdesk: 5.0 rating - Vtiger CRM: 4.3 rating - LeadSquared: 3.0 rating - Truecaller: 5.0 rating - Kapture CX: 5.0 rating #### Integrations-related review snippet Reviewer: Shailendra Kr G. Reviewer details: Telecommunications, 51-200 employees Published: November 6, 2025 > "Exceptional customer support, especially for our CRM integration, and the powerful real-time monitoring and reporting tools for call quality assurance" --- Page 1 of 3 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (76) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Scripting Callback Scheduling Caller ID Campaign Management Computer Telephony Integration CRM Generative AI Inbound Call Center IVR Lead Distribution Multi-Channel Communication Outbound Call Center Predictive Dialer Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Inside Sales Software](https://www.capterra.com/inside-sales-software/)[Sales Intelligence Software](https://www.capterra.com/sales-intelligence-software/)[Field Sales Software](https://www.capterra.com/field-sales-software/)[Lead Management Software](https://www.capterra.com/lead-management-software/)[Sales Engagement Platform Software](https://www.capterra.com/sales-engagement-platform-software/)[Buyer Intent Software](https://www.capterra.com/buyer-intent-software/)[Lead Nurturing Software](https://www.capterra.com/lead-nurturing-software/) I'm looking for Telemarketing Software that is: [Free](https://www.capterra.com/telemarketing-software/s/free/)