PhoneBurner vs CallFire

Starting Price

$149.00/month/user

$5.00/month/user

Best For

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

With the CallFire system, any sized customer is ideal. The software is easily scaleable to maximize a lean startup team, or help improve efficiency on the enterprise level.

Rating


4.8 / 5
(120)
Read All Reviews

4.6 / 5
(20)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process."

  • "Good customer support when needed very user friendly."


4.4 / 5


  • "Versatile, fairly easy to use, easy to customize."

  • "Easy to use, productive and an efficient software. I use CallFire for all of my outgoing calls."

Customer Support


4.8 / 5


  • "Very pleased with the service and have had amazing customer service and assistance with every part of the implementation."

  • "Very customizable software and always ready to help customer service especially few members who are always very helpful."


4.6 / 5


Features & Functionality


4.6 / 5


  • "I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface."

  • "Ease of use and the ability to quickly move from contact to contact."


4.6 / 5


Value for Money


4.6 / 5


  • "This is a great product for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own."

  • "Their business practice is true SUBSCRIPTION -- Sign-up monthly, continue month-to-month."


4.6 / 5


Product Features

  • close Auto Dialer
  • check Call Logging
  • check Call Recording
  • close Call Routing
  • check Call Scripting
  • check CRM
  • close Inbound Call Center
  • close IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center
  • check Auto Dialer
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Call Scripting
  • check CRM
  • check Inbound Call Center
  • check IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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PhoneBurner vs CallFire

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