Five9 vs SmileCRM

Starting Price

$150.00/month/user

$1.33/user

Best For

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

If you undertake outbound telemarketing to generate leads, appointments or surveys then SmileCRM is for you.

Rating


4 / 5
(355)

(0)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Auto Dialer
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Call Scripting
  • check CRM
  • check Inbound Call Center
  • check IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center
  • close Auto Dialer
  • close Call Logging
  • close Call Recording
  • close Call Routing
  • check Call Scripting
  • check CRM
  • close Inbound Call Center
  • close IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center

Screenshots

View 5 screenshots 109119 thumb
View 5 screenshots 110859 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SmileCRM vs Five9

Five9 vs SmileCRM

Share

share Share Your Comparison of SmileCRM vs Five9