AuguTech vs VICIdial

Starting Price

Not provided by vendor Not provided by vendor

Best For

We provide service to many different industries including: Healthcare, Real Estate, Insurance, Banking, Finance, Home Improvement, Home Services and Energy.

Any company wanting a contact center solution without vendor lock-in.

Rating


5 / 5
(5)


4.5 / 5
(221)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

5 / 5

Product Features

Not provided by vendor
  • check Auto Dialer
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Call Scripting
  • check CRM
  • check Inbound Call Center
  • check IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center

Screenshots

View 5 screenshots 84577 thumb
View 5 screenshots 43255 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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AuguTech vs VICIdial

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