Branch vs SmileCRM

Starting Price

Not provided by vendor

$1.33/user

Best For

Branch is free to download and roll out to enterprises of all sizes who are looking to offer financial wellness benefits to their hourly employees.

If you undertake outbound telemarketing to generate leads, appointments or surveys then SmileCRM is for you.

Rating


4.6 / 5
(636)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.7 / 5


  • "I think they made a very nice platform that is easy to use and great for everyone."

  • "It is easy to use and worker friendly. I like thw way it is like fb you can post positive vibes."



Customer Support


4.5 / 5


  • "Easy way to post shifts that need picked up, customer service helps you to customize the app for your needs."

  • "Had one isssue and customer support helped me."



Features & Functionality


4.5 / 5


  • "What I like most is The accessibility it's quick and fast and easy to use. M glad they got me In the group for this app."

  • "The ease of use and ability to navigate through the different screens, etc. It was so easy to contact other members."



Value for Money


4.6 / 5


  • "This mobile app has helped me so much. M finally getting a chance to really understand what a weekly budget is like."

  • "Helps me keep track of my schedule and it helps me figure out my weekly pay to aid in budgeting my bills."



Product Features

  • close Auto Dialer
  • close Call Logging
  • close Call Recording
  • close Call Routing
  • close Call Scripting
  • close CRM
  • close Inbound Call Center
  • close IVR / Voice Recognition
  • check Lead Distribution
  • close Outbound Call Center
  • close Auto Dialer
  • close Call Logging
  • close Call Recording
  • close Call Routing
  • check Call Scripting
  • check CRM
  • close Inbound Call Center
  • close IVR / Voice Recognition
  • check Lead Distribution
  • check Outbound Call Center

Screenshots

View 5 screenshots 164989 thumb
View 5 screenshots 110859 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Branch vs SmileCRM

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